Eric Koval | Page 15

Everything went smoothly. Was there for an oil change and inspection. Got a free tire rotation and alignment which I didn't realize I was eligible for. Was there for an oil change and inspection. Got a free tire rotation and alignment which I didn't realize I was eligible for. More

by JEFFMCC12 Verified Customer Verified Customer

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I love going to Matthews Hyundai. They treat my vehicle like their own. You make an appointment and your in and out. Will recommend them to everyone. They treat my vehicle like their own. You make an appointment and your in and out. Will recommend them to everyone. More

by DEC1958 Verified Customer Verified Customer

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The service department was very professional, polite, and fully explained all work being done. Previously, I've been dealing with three different Vision Hyundai service departments and they were incompetent, fully explained all work being done. Previously, I've been dealing with three different Vision Hyundai service departments and they were incompetent, not professional and falsified paperwork regarding work they were supposed to be doing. I also received No support from reporting these issues to the Hyundai Corporate Customer Service. They only replied that they had no authority or accountability when it came to the dealerships they licensed, which I was astonished to hear. We'll, my experience with Matthew Hyundai was a difference between night-and-day over the Vision locations. I was extremely extremely pleased. More

by leedsaa27 Verified Customer Verified Customer

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Excellent staff and service. Everyone was friendly and helpful. I was treated kindly and with respect. Eric was excellent to deal with and I even got a call the next day to ma Everyone was friendly and helpful. I was treated kindly and with respect. Eric was excellent to deal with and I even got a call the next day to make sure the service and my car would good. Thank you to Eric and everyone at Matthews. More

by suecvet Verified Customer Verified Customer

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Transaction with Service and Mark was professional and very comfortable. My experience with everyone especially Mark as my salesman was “painless”.Will most certainly be a repeat customer. very comfortable. My experience with everyone especially Mark as my salesman was “painless”.Will most certainly be a repeat customer. More

by MICHAELDBARBER47 Verified Customer Verified Customer

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Very easy service appointment. Waiting time was minimal Word word word work work word word Waiting time was minimal Word word word work work word word More

by beachbumal378 Verified Customer Verified Customer

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They don't honor the Matthews 777 guarantee, service, sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never d sales, and vehicle service contracts they are all no good and would not recommend the cause of all services. I bought my car 5 months ago and never detailed and no gas. So my rear shock broke and it's not covered but the strut shock is. So l was told from sales and service they won't do anything for me, More

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Matthews is one of the best if not the best dealer in town, I love everything about them. Nice job Matthews town, I love everything about them. Nice job Matthews More

by eaddison1970 Verified Customer Verified Customer

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The father and son were amazing. This dealership is wonderful. Everybody is nice and quiet. This dealership is wonderful. Everybody is nice and quiet. More

by JOELAMBERSON3 Verified Customer Verified Customer

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My Ioniq 5 has been in 3 times for an intermittent dead 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 3 12v battery issue. The service department has not been helpful suggesting that the battery was just bad, while I've been without a vehicle for over 36 hours. During the last 2 visits they were also supposed to perform the 4000 & 8000 mile service, but after each visit the dash still has the service vehicle indicator on. More

by jjbush33 Verified Customer Verified Customer

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