Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 24

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Eric Koval

February 22, 2025

Dealership Rating
Employee Rating

Great Customer service. I have been going there for years reasonable prices with professional staff. More

by lelimousine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 25, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 21, 2025

Dealership Rating
Employee Rating

Very satisfied with the quality job the wonderful staff always performs. Very friendly people. Great place to depend on with your vehicle!! More

by SUSANLYNNEMERRIAM
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 25, 2025

Matthews Hyundai of Greece responded

Hi Susan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 21, 2025

Dealership Rating
Employee Rating

The service staff are very helpful when trying to set up an appointment. Despite being very busy, they have been very accommodating in serving my car when it is needed. More

by trs0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 24, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 17, 2025

Dealership Rating
Employee Rating

They were very friendly and efficient I was in and out of there in 40 minutes the waiting area was very comfortable. More

by edelvecchio99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 18, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 16, 2025

Dealership Rating
Employee Rating

Making the appointment was easy. Arriving there on time, I was taken in and waited about 1 hour and then off I went in my SantaFe. More

by catalog2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

February 13, 2025

Dealership Rating
Employee Rating

Very happy with the oil change service on my car. Work was done efficiently and all customer service I had contact with was very professional and friendly. More

by goetz623
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 14, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

February 07, 2025

Dealership Rating
Employee Rating

Great job. I was a bit early and Eric took me right in. I waited for my car and it took about an hour, what I was promised. My car was returned clean and war More

by mspinder35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 10, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 31, 2025

Dealership Rating
Employee Rating

I love the service at Matthews, I've been working with Eric Koval for a while now. And he takes very good care of me and my vehicles, thank you for being the best. More

by eaddison1970
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jan 31, 2025

eaddison1970 responded

I rate Matthews Hyundai one of if not the best dealerships in Rochester.

January 26, 2025

Dealership Rating
Employee Rating

I brought my 28,000 2022 Santa Fe in for an inspection and oil change. The car passed inspection but i did all the suggested work which was $800, I asked to have my touch screen updated which would have More

by INGOGJOE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Mar 27, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for your feedback. Our goal is that every customer leaves satisfied and we apologize that you did not. We’d like the opportunity to speak with you in hopes to learn from our mistakes, at your earliest convenience please reach out to us at TellUs@matthewsauto.com.

January 26, 2025

Dealership Rating
Employee Rating

Great customer service! We followed Billy from the dealership in Henrietta to Greece and so happy we did!!!! Free coffee and snacks are wonderful. More

by DUKE2SMITH@ROCHESTER.RR.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 27, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

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