Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 24

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
243 Reviews
4.8

243 Reviews

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243 Reviews of Eric Koval

January 18, 2025

Dealership Rating
Employee Rating

Solved the problem and kept me updated of any issues in a very timely mater. More

by spapuzek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bill Kelsey

Jan 23, 2025

Matthews Hyundai of Greece responded

Hi, We're so glad to hear our team was able to help you out! Thank you for the 5 Star Review and your business!

January 17, 2025

Dealership Rating
Employee Rating

Electronic door lock to enter vehicle intermittently does not work. Eric told me his doesn’t either and that’s is, there is no solution. I would think putting a new one would help. Please advise. More

by jgiovann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 17, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 13, 2025

Dealership Rating
Employee Rating

I Got my oil changed. Easy to schedule, done quickly with no issues. Easy & convenient More

by Sonataowner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Matthews Hyundai of Greece responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 13, 2025

Dealership Rating
Employee Rating

Never have any issues scheduling appointments for work on my car and the timeliness of the job. More

by lot34rgm2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 14, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 13, 2025

Dealership Rating
Employee Rating

Service staff is professional, courteous, knowledgeable, helpful, and very friendly. They always provide a great experience. More

by TLHOGAN112
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 14, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 12, 2025

Dealership Rating
Employee Rating

Communication from service department was good. The fact that they considered a loner was a big plus. More

by NCBECK16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 13, 2025

Matthews Hyundai of Greece responded

Hi-Thank you for the 5 Star Review and your business!

January 10, 2025

Dealership Rating
Employee Rating

Convient, efficient, prompt, mindful. Service people were courteous and friendly, had the word done quickly. More

by terrytrimm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 13, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 09, 2025

Dealership Rating
Employee Rating

Matthews Hyundai is responsive, helpful and easy to do business with. I do recommend using their services. More

by arbuell93
Recommend Dealer
Yes
Jan 10, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the great review! If there is anything more we can do in the future to ensure your experience is even better, please don’t hesitate to reach out!

January 04, 2025

Dealership Rating
Employee Rating

These guy we very nice and fix our tire. Although we will never get another vehicle there again. to many lies from the salesman that we bought the vehicle from More

by jhill813
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 06, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 01, 2025

Dealership Rating
Employee Rating

Staff was very friendly and informative. Completed the job in less time than stated. Great job all the way around. More

by crom5150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 06, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5 Star Review and your business!

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