Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 6

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
243 Reviews
4.8

243 Reviews

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243 Reviews of Eric Koval

December 28, 2025

Dealership Rating
Employee Rating

Had a great experience , staff was friendly, welcoming and made me feel at home. Would highly recommend doing business at Matthews Hyundai !! My sales consultant Justin Kazlauckas was a pleasure to work w More

by JKAZZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 29, 2025

Matthews Hyundai of Greece responded

Hi- We're happy you found Justin to be so supportive during your experience here at Matthews Hyundai of Greece. Thank you again for choosing Matthews, and we hope to see you again.

December 28, 2025

Dealership Rating
Employee Rating

U am very fortunate to have Mathews Hyundai as my dealership/service dept. Eric, Todd, Ashley as well as the others in service are always so helpful & dedicated to my customer satisfactio ! Vita Sc More

by pixymb49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 29, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 25, 2025

Dealership Rating
Employee Rating

Outstanding performance as always. Safety recall completed in less than an hour. Good waiting area with coffee! More

by josette54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 29, 2025

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

December 22, 2025

Dealership Rating
Employee Rating

Amazing service, fast & helpful. Answering all my questions. & wven printed a list of concerns I had about our vehicle. More

by kellbean03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 23, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 19, 2025

Dealership Rating
Employee Rating

The Matthews Hyundai of Greece service department is a high quality outfit. Every time I have needed service they have performed without error. They are all very professional and very cordial. Top notc More

by ROCHESTERAPPAREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 19, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

Dec 19, 2025

ROCHESTERAPPAREL responded

You may want to pass on my grievances to the manufacturer. The fact that I and many others are still experiencing this same problem REPEATEDLY tells me that Hyundai has no respect for my time considering the many hours I have spent having a horn replaced.

December 18, 2025

Dealership Rating
Employee Rating

Was a weird experience an wasn't sure my car would be fixable, but Eric and the team there were able to find out the issue and fix it within 2 days and gave me relief they'd help if it ever happened agai More

by mallory2791
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

December 18, 2025

Dealership Rating
Employee Rating

Was a weird experience an wasn't sure my car would be fixable, but Eric and the team there were able to find out the issue and fix it within 2 days and gave me relief they'd help if it ever happened agai More

by mallory2791
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Dec 22, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 17, 2025

Dealership Rating
Employee Rating

It was a no pressure sale! I felt comfortable with John the sales and the staff that supported him during this salw. More

by ccoia01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 19, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 12, 2025

Dealership Rating
Employee Rating

Always thorough explanation of current issue and explored all possible remedies to address the current problem. More

by Jeffrey.Raetz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 15, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 06, 2025

Dealership Rating
Employee Rating

Eric is such a nice serviceman! He is always so helpful, kinds and personable, he makes sure to ask questions about any issues I’m experiencing with my vehicle and makes sure I’m co More

by traciefishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

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