Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 6

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Eric Koval

February 08, 2026

Dealership Rating
Employee Rating

The workers were kind not pushy cleanand coffee and water and snacks I felt very comfortable. More

by GWEN8591
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 09, 2026

Matthews Hyundai of Greece responded

Hi Gwen- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

February 07, 2026

Dealership Rating
Employee Rating

Everyone was very helpful, I appreciate the prompt service. Grateful they gave me ride home & back to pick up my car. Thank you. More

by CARMENIRIS429
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Sorry don’t have their names the two drivers , one dropped me off and one picked me up when car was ready. Appreciate it.

Feb 09, 2026

Matthews Hyundai of Greece responded

Hi Carmen- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

February 02, 2026

Dealership Rating
Employee Rating

The service area is cleaned, organized and the staff is very nice and helpful. It's a great dealership! More

by Zrlrandall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 03, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for your kind words! We’re glad our service team took great care of you.

February 01, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and when my car was ready they picked me up and gave me a ride to the dealership. The only thing that disappointed me was my 3 year warranty had expired 2 days earlier, I wish I’d More

by kmsull686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 02, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

January 30, 2026

Dealership Rating
Employee Rating

Terrible, Never want to find a Deal, Only gave me Excuses at the Begging, Dealership need to find People that know the Business and know ti make Deals More

by fb.rivera
Recommend Dealer
No

Other Employees Tagged: Eric Koval

January 29, 2026

Dealership Rating
Employee Rating

The service department is great. I’ve been in twice since my new car. You don’t have to wait very long. They’re are very pleasant. More

by lisau715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Matthews Hyundai of Greece responded

Hi Lisa- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

January 21, 2026

Dealership Rating
Employee Rating

Take good care of the vehicle with top quality, and high efficiency on the service. More

by RobertoWu
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

January 20, 2026

Dealership Rating
Employee Rating

Attentive to my needs and quick turnaround. Comfortable waiting area. Stop! Please stop bothering me with this ! More

by mjmos326
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jan 21, 2026

Matthews Hyundai of Greece responded

Hi- We appreciate the opportunity to service your vehicle. Happy driving!

January 13, 2026

Dealership Rating
Employee Rating

Waited two hours for an oil change that was made by appointment Waited two hours for an oil change that was made by appointment for 2pm left after 4pm! More

by NOAH_ESTEN
Recommend Dealer
No

Other Employees Tagged: Eric Koval

Jan 19, 2026

Matthews Hyundai of Greece responded

Hi- We apologize for the extended wait time during your visit. We understand how valuable your time is and regret the inconvenience this caused. Thank you for letting us know, and we do hope you give us a chance to provide a better future experience.

January 04, 2026

Dealership Rating
Employee Rating

Great service , everyone was very friendly and my work done was done in a timely manner ‘ More

by bethrschmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Matthews Hyundai of Greece responded

Hi Beth- Thank you for the great review! Our team is always happy to help.

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