Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 5

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

Contact Me
4.8
243 Reviews
4.8

243 Reviews

Write a Review

243 Reviews of Eric Koval

February 01, 2026

Dealership Rating
Employee Rating

Everyone was very friendly and when my car was ready they picked me up and gave me a ride to the dealership. The only thing that disappointed me was my 3 year warranty had expired 2 days earlier, I wish I’d More

by kmsull686
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Feb 02, 2026

Matthews Hyundai of Greece responded

Hi- Thank you for allowing us to keep your vehicle running its best. We look forward to your next visit!

January 30, 2026

Dealership Rating
Employee Rating

Terrible, Never want to find a Deal, Only gave me Excuses at the Begging, Dealership need to find People that know the Business and know ti make Deals More

by fb.rivera
Recommend Dealer
No

Other Employees Tagged: Eric Koval

January 29, 2026

Dealership Rating
Employee Rating

The service department is great. I’ve been in twice since my new car. You don’t have to wait very long. They’re are very pleasant. More

by lisau715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 30, 2026

Matthews Hyundai of Greece responded

Hi Lisa- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

January 21, 2026

Dealership Rating
Employee Rating

Take good care of the vehicle with top quality, and high efficiency on the service. More

by RobertoWu
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

January 20, 2026

Dealership Rating
Employee Rating

Attentive to my needs and quick turnaround. Comfortable waiting area. Stop! Please stop bothering me with this ! More

by mjmos326
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jan 21, 2026

Matthews Hyundai of Greece responded

Hi- We appreciate the opportunity to service your vehicle. Happy driving!

January 13, 2026

Dealership Rating
Employee Rating

Waited two hours for an oil change that was made by appointment Waited two hours for an oil change that was made by appointment for 2pm left after 4pm! More

by NOAH_ESTEN
Recommend Dealer
No

Other Employees Tagged: Eric Koval

Jan 19, 2026

Matthews Hyundai of Greece responded

Hi- We apologize for the extended wait time during your visit. We understand how valuable your time is and regret the inconvenience this caused. Thank you for letting us know, and we do hope you give us a chance to provide a better future experience.

January 04, 2026

Dealership Rating
Employee Rating

Great service , everyone was very friendly and my work done was done in a timely manner ‘ More

by bethrschmitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jan 05, 2026

Matthews Hyundai of Greece responded

Hi Beth- Thank you for the great review! Our team is always happy to help.

January 01, 2026

Dealership Rating
Employee Rating

Both the gentleman at the desk and gentleman who inspected my car were conscientious about keeping me informed. More

by LMCUNURSE2007
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jan 02, 2026

Matthews Hyundai of Greece responded

Hi- It’s our goal to make every visit a great one, and we're happy to hear our Team delivered!

December 31, 2025

Dealership Rating
Employee Rating

I like Eric. He is friendly. It was 1 other guy there that was not too friendly. I said good morning, he said leave your keys in the vehicle. I guess he didn't wa More

by PUMKIN1_SAGE
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jan 02, 2026

Matthews Hyundai of Greece responded

Hi- Your feedback means a lot to us. If there is anything more we could have done to provide a better experience, please don't hesitate to let us know.

December 29, 2025

Dealership Rating
Employee Rating

Matthew Hyundai service Dept. was very pleasant and did a really great job. Everyone I dealt with weather it was on the phone or in person. More

by AROBE03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 30, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

...
5
...

Dealership Inventory (250 Vehicles)

used 2024 Honda CR-V car, priced at $32,990
2024 Honda CR-V
used
sparkle silver metallic exterior
CVT
All-wheel Drive
used 2026 Hyundai Santa Fe car, priced at $38,490
2026 Hyundai Santa Fe
used
Serenity White exterior
Unknown
All-wheel Drive
new 2026 Hyundai Palisade Hybrid car, priced at $61,470
2026 Hyundai Palisade Hybrid
new
Robust Emerald Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $58,820
2026 Hyundai Palisade
new
Classy Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,605
2026 Hyundai Elantra
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Elantra car, priced at $25,555
2025 Hyundai Elantra
new
Ultimate Red exterior
Automatic
Front-wheel Drive