Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval | Page 7

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

Contact Me
4.8
244 Reviews
4.8

244 Reviews

Write a Review

244 Reviews of Eric Koval

December 06, 2025

Dealership Rating
Employee Rating

Eric is such a nice serviceman! He is always so helpful, kinds and personable, he makes sure to ask questions about any issues I’m experiencing with my vehicle and makes sure I’m co More

by traciefishman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 08, 2025

Matthews Hyundai of Greece responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

December 06, 2025

Dealership Rating
Employee Rating

Excellent dealership! The service department always goes above and beyond expectations. Very efficient and quality service is always performed. More

by SSLAMSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 08, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

December 04, 2025

Dealership Rating
Employee Rating

Javier was a great salesperson. Friendly, prompt and efficient. I have every confidence he will be able to help me if ever I have trouble with my car. More

by jahold
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 05, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for highlighting some of our staff who helped make this such a great experience. We are always more than happy to assist you if anything else comes up. Take care!

December 02, 2025

Dealership Rating
Employee Rating

This dealership has made it easy for me to make appointments for service and is always considerate of my car and of its needs and they always expedite any service repair I highly recommend them. More

by TDONNARUMMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Todd Scharping , Javier Montalvo

Dec 02, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

December 01, 2025

Dealership Rating
Employee Rating

This was my first visit to the service dept. It was for a recall service. They said it would take one hour and I was out one hour later. The waiting area was comfortable and I enjoyed a snack. More

by PMRTSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 01, 2025

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 30, 2025

Dealership Rating
Employee Rating

Great customer service and good people very nice atmosphere they are always very friendly and helpful to us More

by IKKIK7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 01, 2025

Matthews Hyundai of Greece responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 29, 2025

Dealership Rating
Employee Rating

I can't say this to much, but Matthews service department is the best. Love the team, they're the best. More

by eaddison1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Matthews Hyundai of Greece responded

Hi- Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

November 28, 2025

Dealership Rating
Employee Rating

They were very accommodating during my whole repair. Kept me informed daily of when I could expect my car to be completed and returned it detailed and cleaned More

by libbyo664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 01, 2025

Matthews Hyundai of Greece responded

Hi Libby- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

November 27, 2025

Dealership Rating
Employee Rating

I have been given great service through Matthews Hyundai with my 2020 Elantra! Todd Scharping. Assistant Service Manager, is part of the reason why. When service work is completed, it's completed. Friend More

by Debra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Dec 01, 2025

Matthews Hyundai of Greece responded

Hi Debra- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

November 24, 2025

Dealership Rating
Employee Rating

The service technicians were very polite. But the oil change and tire rotation took an hour and 45 minutes. That was longer than I expected. Vision Hyundai in Henrietta normally took 45 minut More

by Dan Sterling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Nov 25, 2025

Matthews Hyundai of Greece responded

Hi- Thanks for sharing your experience with Matthews. We are always more than happy to assist you if anything else comes up. Take care!

...
7
...

Dealership Inventory (250 Vehicles)

used 2024 Honda CR-V car, priced at $32,990
2024 Honda CR-V
used
sparkle silver metallic exterior
CVT
All-wheel Drive
used 2026 Hyundai Santa Fe car, priced at $38,490
2026 Hyundai Santa Fe
used
Serenity White exterior
Unknown
All-wheel Drive
new 2026 Hyundai Palisade Hybrid car, priced at $61,470
2026 Hyundai Palisade Hybrid
new
Robust Emerald Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $58,820
2026 Hyundai Palisade
new
Classy Blue Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,605
2026 Hyundai Elantra
new
Ecotronic Gray exterior
Automatic
Front-wheel Drive
new 2025 Hyundai Elantra car, priced at $25,555
2025 Hyundai Elantra
new
Ultimate Red exterior
Automatic
Front-wheel Drive