Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

Contact Me
4.9
75 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.

Dealership Experience

1 yr, 8 mos

Industry Experience

13 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

75 Reviews

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75 Reviews of Eric Lugo

November 22, 2025

Dealership Rating
Employee Rating

I liked the car and it seems good so far. Dominick seemed to accept my offer, so I was somewhat misled when he came back from his manager with a counteroffer. Then it happened again. Tha More

by bradfordrogergay
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi

November 20, 2025

Dealership Rating
Employee Rating

Very easy to work with. I have purchased several vehicles from Scott Schuler over the last 15 years, and highly recommend Scott and Starling GMC More

by linda32754
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler, Emma Wytko

Nov 20, 2025

Starling GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Eric Lugo

November 20, 2025

Dealership Rating
Employee Rating

The professionalism of the entire Starling Team is no less than top-shelf. Great experience and felt welcomed from the time I pulled into the dealership. More

by m.hewell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Travieso , Steve at F&I.

Nov 20, 2025

Starling GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Eric Lugo

November 13, 2025

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Employee Rating

Excellent customer service word word word word word word word word word word word word More

by dfortne2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Smith, Daniel Murari

Nov 13, 2025

Starling GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Eric Lugo

November 11, 2025

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This place is friendly and efficient. They listen and deliver on everything a customers wants. I have made several purchases and will continue to bring my business to them. More

by dmccormack0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 11, 2025

Starling GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starling GMC. Eric Lugo

November 07, 2025

Dealership Rating
Employee Rating

I had a great truck buying experience at Starling in Titusville. The salesman Dominic was easy to work with, he was able to give me a fair deal on the truck I was looking for and was even able to have i More

by F_CASAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dominick Cataldi, Daniel Murari

Nov 07, 2025

Starling GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Starling GMC are glad to have you as a customer. Eric Lugo

November 04, 2025

Dealership Rating
Employee Rating

Philip was extremely helpful and very knowledgable. The whole process was easy and saved me a good amount of money. Very happy with Starling and my new 2026 Sierra Denali. More

by gdbrooklyn57
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Philip Smith

Nov 04, 2025

Starling GMC responded

Thank you so much for choosing Starling GMC! Please let us know if we can be of any more assistance. Eric Lugo

October 29, 2025

Dealership Rating
Employee Rating

Everyone was extremely helpful but Phil went above and beyond to meet all of our expectations. To this day with any questions we have he is always helpful and available to assist us! Thank you everyone at More

by nicoledavis2790
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Oct 29, 2025

Starling GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Lugo

October 25, 2025

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Employee Rating

Very friendly, not pushy actually wanting to help put you into a new vehicle and may seem to actually care about the customer More

by benscroggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2025

Starling GMC responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Starling GMC. We look forward to having you as one of our valued customers for many more years to come! Holly Gibson

October 19, 2025

Dealership Rating
Employee Rating

Overall a great experience, flexible with us in terms of the price point we desired and also explain the multiple different deals and sales that were in process. Made us feel very comfortable and happy with More

by cummings.j.andrew
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould, Daniel Murari

Oct 19, 2025

Starling GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Starling GMC! Eric Lugo

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