Eric Lugo

Honest and to the point. No run-around here, just good people, and good prices. The entire sale and purchase/lease process was the best experience I have ever had. I can h No run-around here, just good people, and good prices. The entire sale and purchase/lease process was the best experience I have ever had. I can hope other dealers and OEM's can take note and perhaps combine the customer experience here, with the 'others' on-line only purchase model. I have done both now and working with a human and company that does not play games could beat the on-line only model if done correctly. Think "T" and you will understand what I mean by on-line only. More

by bakersman.1 Verified Customer Verified Customer

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They were great and ready to make a deal which made it a lot easier. I asked and they delivered! Thank you guys, I appreciate all the help. lot easier. I asked and they delivered! Thank you guys, I appreciate all the help. More

by julioparedes19 Verified Customer Verified Customer

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Fine people very good communication very good technicians found problems and fixed it correctly very happy found problems and fixed it correctly very happy More

by ssmith428 Verified Customer Verified Customer

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Pleasant staff, attentive to customer needs, explain options, would be nice to reduce costs but understand the cost of business options, would be nice to reduce costs but understand the cost of business More

by WOLLING Verified Customer Verified Customer

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Have purchased my last 10 vehicles from this dealership. Always satisfied with service & product here Always satisfied with service & product here More

by coralflash Verified Customer Verified Customer

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Juan went above and beyond to make sure I got EXACTLY what I wanted in my new GMC Sierra. I’m extremely happy and will 100% be buying from him in the future! what I wanted in my new GMC Sierra. I’m extremely happy and will 100% be buying from him in the future! More

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5-Star Experience Buying My Cadillac Escalade ESV! I recently purchased a Cadillac Escalade ESV and had the absolute pleasure of working with Nateko Thompson, Steve Slaven, and Eric Lugo throughout I recently purchased a Cadillac Escalade ESV and had the absolute pleasure of working with Nateko Thompson, Steve Slaven, and Eric Lugo throughout the entire process. From start to finish, they were detailed, professional, and incredibly courteous. They went above and beyond to ensure every part of the transaction was smooth and stress-free. What really stood out was how committed they were to making sure I was 100% satisfied with the SUV. They took the time to walk me through every feature, answered all my questions with patience and clarity, and never once made me feel rushed or pressured. The cherry on top? They delivered the Escalade directly to me in North Carolina — now that’s top-tier service! If you’re in the market for a vehicle and want a team that genuinely cares about the customer experience, I can’t recommend Nateko, Steve, and Eric highly enough. Thanks again for making this such a memorable and enjoyable purchase! More

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Starling GMC has been very supportive and answered any questions I have had. The service deportment does a great job. Jason handled our service needs. questions I have had. The service deportment does a great job. Jason handled our service needs. More

by NO21 Verified Customer Verified Customer

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Great service department very friendly they explained all my needs will definitely do service there again my needs will definitely do service there again More

by triggwilnau0 Verified Customer Verified Customer

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Eric and his team are the real deal. Had a phenomenal experience buying my truck from them. 10/10 would recommend. Had a phenomenal experience buying my truck from them. 10/10 would recommend. More

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