HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.
Read moreDealership Experience
1 yr, 8 mos
Industry Experience
13 yrs, 2 mos
Languages Spoken
English
Spanish
75 Reviews
Write a Review75 Reviews of Eric Lugo
November 22, 2025
I liked the car and it seems good so far. Dominick seemed to accept my offer, so I was somewhat misled when he came back from his manager with a counteroffer. Then it happened again. Tha Dominick seemed to accept my offer, so I was somewhat misled when he came back from his manager with a counteroffer. Then it happened again. That spoiled the sale a little, But three things also happened afterwards that bothered me. They pushed me to leave the lot with the car forcing me to leave my car overnight and it was a nicer car and a convertible which made me nervous. They also were very cavalier about my insurance company giving me 7 days to insure it and that it would be covered by my insurance on my other vehicle. As it turns out, I flew uninsured for a week because each insurance company does their own thing. The other thing that annoyed me was that they asked me to move to the waiting room so they could clean the car up. I was there for over an hour so finally walked back to the cleaning area. The guy doing the car had taken a lunch break and had no idea that a customer was waiting to get the car, I asked him to double time it and then waited anther 25 minutes, My intention was not to drive off with the car that day, so this major delay screwed up my schedule. All those are easy fixes. I liked the fact that there was only one dealer fee and we negotiated it a bit. I have walked away from other dealerships that surprise you at the end and I will not return to them ever again nor recommend them. I did not feel baited and switched here which is all too common. Dominic seems like a very nice guy and he will do well. More
Other Employees Tagged: Dominick Cataldi
November 20, 2025
Very easy to work with. I have purchased several vehicles from Scott Schuler over the last 15 years, and highly recommend Scott and Starling GMC I have purchased several vehicles from Scott Schuler over the last 15 years, and highly recommend Scott and Starling GMC More
Other Employees Tagged: Scott Schuler, Emma Wytko
November 20, 2025
The professionalism of the entire Starling Team is no less than top-shelf. Great experience and felt welcomed from the time I pulled into the dealership. less than top-shelf. Great experience and felt welcomed from the time I pulled into the dealership. More
Other Employees Tagged: Juan Travieso , Steve at F&I.
November 13, 2025
Excellent customer service word word word word word word word word word word word word word word word word word word More
Other Employees Tagged: Philip Smith, Daniel Murari
November 11, 2025
This place is friendly and efficient. They listen and deliver on everything a customers wants. I have made several purchases and will continue to bring my business to them. They listen and deliver on everything a customers wants. I have made several purchases and will continue to bring my business to them. More
Other Employees Tagged: Steve Zullo, Scott Schuler, Daniel Murari
November 07, 2025
I had a great truck buying experience at Starling in Titusville. The salesman Dominic was easy to work with, he was able to give me a fair deal on the truck I was looking for and was even able to have i Titusville. The salesman Dominic was easy to work with, he was able to give me a fair deal on the truck I was looking for and was even able to have it transferred to this location quickly. The paperwork process was quick, easy and the finance guy explained all of the warranties and options in an understandable manner. More
Other Employees Tagged: Dominick Cataldi, Daniel Murari
November 04, 2025
Philip was extremely helpful and very knowledgable. The whole process was easy and saved me a good amount of money. Very happy with Starling and my new 2026 Sierra Denali. The whole process was easy and saved me a good amount of money. Very happy with Starling and my new 2026 Sierra Denali. More
Other Employees Tagged: Philip Smith
October 29, 2025
Everyone was extremely helpful but Phil went above and beyond to meet all of our expectations. To this day with any questions we have he is always helpful and available to assist us! Thank you everyone at beyond to meet all of our expectations. To this day with any questions we have he is always helpful and available to assist us! Thank you everyone at Starling GMC family for selling us our dream vehicle but mostly thank you Phil! More
Other Employees Tagged: Steve Zullo, Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso
October 25, 2025
Very friendly, not pushy actually wanting to help put you into a new vehicle and may seem to actually care about the customer into a new vehicle and may seem to actually care about the customer More
Other Employees Tagged: Steve Zullo, Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso
October 19, 2025
Overall a great experience, flexible with us in terms of the price point we desired and also explain the multiple different deals and sales that were in process. Made us feel very comfortable and happy with the price point we desired and also explain the multiple different deals and sales that were in process. Made us feel very comfortable and happy with our new purchase! More
Other Employees Tagged: Jonathan Gould, Daniel Murari

