HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.
Read moreDealership Experience
2 yrs, 1 mo
Industry Experience
13 yrs, 7 mos
Languages Spoken
English
Spanish
118 Reviews
Write a Review118 Reviews of Eric Lugo
March 07, 2026
Excellent service from the first text message I received all the way through me arriving at the dealership. all the way through me arriving at the dealership. More
Other Employees Tagged: Daniel Murari, Shannon Finfrock
March 06, 2026
Great experience, helpful staff. Scott (GM) took ownership of a situation, leading to an improved result. Scott (GM) took ownership of a situation, leading to an improved result. More
Other Employees Tagged: Steve Zullo, Scott Schuler, Daniel Murari, Juan Travieso
March 06, 2026
My Experience in sales was excellent, sales team worked hard for a deal. GM has some issues to work out with transmission issues. Not making the issues a recall because thousands and thousands of GMC Canyo hard for a deal. GM has some issues to work out with transmission issues. Not making the issues a recall because thousands and thousands of GMC Canyon have Shudder/ torque converter/transmission/Active Fuel management issues. If they solved that issue they would have very happy customers and a bulletproof truck and would get more high ratings. Overall my experience was positive! More
Other Employees Tagged: Jonathan Gould, Shannon Finfrock
March 02, 2026
Nateko Thompson was our sales rep. He was ok but couldve been telling us about the car while we were test driving it. He gave the impression he really didnt want to take part in polite He was ok but couldve been telling us about the car while we were test driving it. He gave the impression he really didnt want to take part in polite conversation. Eric Lugo we have no idea who he is and Daniel, i believe was the finance guy. He was somewhat friendly. More
Other Employees Tagged: Nateko Thompson, Daniel Murari
February 19, 2026
We had a great experience at starling gmc. Shannon was friendly and worked with us to get us a deal we were happy with. We will definitely use them again. Shannon was friendly and worked with us to get us a deal we were happy with. We will definitely use them again. More
Other Employees Tagged: Shannon
February 12, 2026
Great customer service. They were straightforward and the prices they quoted me over the phone were the prices they honored when I arrived. They were straightforward and the prices they quoted me over the phone were the prices they honored when I arrived. More
Other Employees Tagged: Philip Smith
February 10, 2026
Made a phone call to the office mid morning, had the i formation I requested within 30 minutes. Texted back and forth with Teeko throughout the day on what I wanted, process points, trade value etc. They formation I requested within 30 minutes. Texted back and forth with Teeko throughout the day on what I wanted, process points, trade value etc. They stood behind everything they said, paid OVER KBB on my trade in, and got me a wonderful deal on my Tahoe. Overall I am very happy with my purchase, the service I received, and how smooth the entire process went! This wont’t be my last purchase from Starling GMC here in Titusville! More
Other Employees Tagged: Nateko Thompson
January 29, 2026
Best dealership I've ever worked with! Phil and Daniel went above and beyond to not only find me the perfect truck, but to get me the absolute best deal on both the truck, and both my trad Phil and Daniel went above and beyond to not only find me the perfect truck, but to get me the absolute best deal on both the truck, and both my trade-ins! They were professional and polite through the entire process! Will absolutely go back to these guys for any future vehicle needs! More
Other Employees Tagged: Philip Smith, Daniel Murari
January 23, 2026
Great, Understandable, Friendly, Respectfully, and kept me informed on my vehicle status and parts needed to repair me informed on my vehicle status and parts needed to repair More
Other Employees Tagged: Scott Schuler , Jason
January 16, 2026
It was a good experience as far as buying cars are concerned. I’ve been a GMC man for many years. Juan and Eric gave me the time I needed to make my choice. concerned. I’ve been a GMC man for many years. Juan and Eric gave me the time I needed to make my choice. More
Other Employees Tagged: Juan Travieso , Jason in service has been my go to guy for many years.

