Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo | Page 2

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

Contact Me
4.8
118 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. I have had the honor of being recognized as one of the top ten finance managers in the country. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 5-year-old son, who inspires me every day.

Dealership Experience

2 yrs, 1 mo

Industry Experience

13 yrs, 7 mos

Languages Spoken

English English

Spanish Spanish

4.8

118 Reviews

Write a Review

118 Reviews of Eric Lugo

March 07, 2026

Dealership Rating
Employee Rating

Excellent service from the first text message I received all the way through me arriving at the dealership. More

by ryaenjesus
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari, Shannon Finfrock

Mar 07, 2026

Starling GMC responded

We’re glad the process was seamless from our initial text through your arrival. Congratulations on your new GMC Sierra 1500. If there’s anything else we can help with, please let us know. Eric Lugo

March 06, 2026

Dealership Rating
Employee Rating

Great experience, helpful staff. Scott (GM) took ownership of a situation, leading to an improved result. More

by jsmille7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 06, 2026

Starling GMC responded

It’s wonderful to learn that Scott turned the situation into a better outcome for you. Thank you for giving us a five-star rating. We look forward to assisting you again in the future. Eric Lugo

March 06, 2026

Dealership Rating
Employee Rating

My Experience in sales was excellent, sales team worked hard for a deal. GM has some issues to work out with transmission issues. Not making the issues a recall because thousands and thousands of GMC Canyo More

by bleyko
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 08, 2026

Starling GMC responded

Thanks for sharing about your experience with Starling GMC. We appreciate your business and hope to see you again soon! Eric Lugo

March 02, 2026

Dealership Rating
Employee Rating

Nateko Thompson was our sales rep. He was ok but couldve been telling us about the car while we were test driving it. He gave the impression he really didnt want to take part in polite More

by debifield
Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson, Daniel Murari

Mar 02, 2026

Starling GMC responded

Deb, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Eric Lugo

Mar 02, 2026

debifield responded

Dear Mr Lugo, Our sales rep completed what needed to be done. He just did not follow up on the sale. He was supposed to schedule a time for me to come in for some things to be done to the car. However, I have now decided I am not interested in having these things done. Initially my husband and I came in to look at the car because it was advertised as having 76,000 miles. But when we came in it actually had 96,000+ miles! We couldnt help but feel that was deceptive. Which is why my rating was 3. Your survey asked us to rate you and we have never met you which is why I gave one star. I have lived in Brevard since 1962 and Starling has been a long standing business in Brevard. Any business can have an off day or make a mistake. So, I still would recommend Starling to others.

Mar 02, 2026

debifield responded

Email is debifield@yahoo.com

Mar 04, 2026

debifield responded

Regarding my review, debifield@yahoo.com is my email address.

February 19, 2026

Dealership Rating
Employee Rating

We had a great experience at starling gmc. Shannon was friendly and worked with us to get us a deal we were happy with. We will definitely use them again. More

by dannysofa08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Shannon

Feb 19, 2026

Starling GMC responded

It’s great to hear our team helped you find a deal you’re happy with. Congratulations on your new GMC Sierra 1500. We look forward to assisting you again. -Eric Eric Lugo

February 12, 2026

Dealership Rating
Employee Rating

Great customer service. They were straightforward and the prices they quoted me over the phone were the prices they honored when I arrived. More

by Jeep Gladiator
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Smith

Feb 13, 2026

Starling GMC responded

It’s great to know our team provided straightforward pricing over the phone and honored those quotes when you arrived. We’re pleased to hear that our customer service lived up to your expectations. Thanks for choosing us for your Jeep purchase and sharing your experience. Eric Lugo

February 10, 2026

Dealership Rating
Employee Rating

Made a phone call to the office mid morning, had the i formation I requested within 30 minutes. Texted back and forth with Teeko throughout the day on what I wanted, process points, trade value etc. They More

by Mondolondo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson

Feb 10, 2026

Starling GMC responded

Thank you for sharing your experience. We’re glad our team provided Chevrolet Tahoe details promptly and offered a trade appraisal above Kelley Blue Book. It’s great to hear the process went smoothly and that you’re enjoying your Tahoe.

January 29, 2026

Dealership Rating
Employee Rating

Best dealership I've ever worked with! Phil and Daniel went above and beyond to not only find me the perfect truck, but to get me the absolute best deal on both the truck, and both my trad More

by maschultz13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Philip Smith, Daniel Murari

Jan 29, 2026

Starling GMC responded

Thank you so much for choosing Starling GMC! Please let us know if we can be of any more assistance. Eric Lugo

January 23, 2026

Dealership Rating
Employee Rating

Great, Understandable, Friendly, Respectfully, and kept me informed on my vehicle status and parts needed to repair More

by rogerwy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Scott Schuler , Jason

Jan 24, 2026

Starling GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Holly Gibson

January 16, 2026

Dealership Rating
Employee Rating

It was a good experience as far as buying cars are concerned. I’ve been a GMC man for many years. Juan and Eric gave me the time I needed to make my choice. More

by tommytrip4
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Juan Travieso , Jason in service has been my go to guy for many years.

Jan 16, 2026

Starling GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Starling GMC. Eric Lugo

2
...

Dealership Inventory (218 Vehicles)

used 2026 Tesla Model Y car, priced at $46,945
2026 Tesla Model Y
used
Diamond Black exterior
Automatic
Rear-wheel Drive
used 2025 Chevrolet Equinox car, priced at $29,938
2025 Chevrolet Equinox
used
Reef Blue Metallic exterior
CVT
Front-wheel Drive
new 2026 GMC Canyon car, priced at $43,446
2026 GMC Canyon
new
Onyx Black exterior
Automatic
Rear-wheel Drive
new 2025 GMC HUMMER EV SUV car, priced at $90,820
2025 GMC HUMMER EV SUV
new
Graphite Blue Metallic exterior
Automatic
All-wheel Drive
used 2022 GMC Sierra 2500 car, priced at $50,695
2022 GMC Sierra 2500
used
White Frost Tricoat exterior
Automatic
Four-wheel Drive
used 2017 Chevrolet Corvette car, priced at $47,855
2017 Chevrolet Corvette
used
Black Rose Metallic exterior
Unknown
Rear-wheel Drive