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Eric Lugo
150 Reviews
HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.
Read moreDealership Experience
2 yrs, 7 mos
Industry Experience
14 yrs, 1 mo
Languages Spoken
English
Spanish
150 Reviews
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150 Reviews of Eric Lugo
August 25, 2025
Professional and customer friendly. Timely, pleasant, and clean. The business was very busy, but everyone was taken care of. Timely, pleasant, and clean. The business was very busy, but everyone was taken care of. More
by redding0
Verified CustomerOther Employees Tagged: Scott Schuler
August 23, 2025
Starling, Buick GMC has consistently overperformed any other dealership. I've ever been at one hundred percent five star recommendation. other dealership. I've ever been at one hundred percent five star recommendation. More
by Orest027
Other Employees Tagged: Scott Schuler, Jonathan Gould, Nateko Thompson, Philip Smith, Dominick Cataldi, Emma Wytko, Daniel Murari, Juan Travieso , Chris Cassell
August 19, 2025
I found Starling GMC to be very professional, caring and helpful. They all work to make sure customer is satisfied. helpful. They all work to make sure customer is satisfied. More
by mewall66
Other Employees Tagged: Juan Travieso, Brandon King
August 17, 2025
Phillip was very helpful and knowledgeable I told him what I wanted in a vehicle and he gave me my options. I made my decision the staff at Starling made it happen. what I wanted in a vehicle and he gave me my options. I made my decision the staff at Starling made it happen. More
by barboflodi
Other Employees Tagged: Scott Schuler, Jonathan Gould, Philip Smith
August 13, 2025
Always great service I will always choose starling gmc in Titusville. Titusville is growing and so is this dealer Titusville. Titusville is growing and so is this dealer More
by kutasi91
Other Employees Tagged: Jonathan Gould, Nateko Thompson, Dominick Cataldi, Brandon King
August 02, 2025
Great experience, smooth transaction, salesman, financial everyone was professional and efficient, thank you for your help everyone was professional and efficient, thank you for your help More
by freeray2
Other Employees Tagged: Philip Smith, Daniel Murari
August 01, 2025
This review was iffy on the star level from my interactions with the sales team. But i ended up at 5 stars from the level of service after the sale from Trigg and his department. At the end of the interactions with the sales team. But i ended up at 5 stars from the level of service after the sale from Trigg and his department. At the end of the day, i got an awesome deal. I bought a truck with 32k miles on it that needed the motor recall completed. This along with the tire replacement took a week to be completed after the sale. The truck was delivered over an hour away and the next day was dead in my driveway. The service team was able to diagnose, repair and return my truck to me within a couple of days. The communication from Trigg and Emily was spot on. Thanks again to their team for making this right! More
by SUN_SHINEHOGAN
Other Employees Tagged: Philip Smith
August 01, 2025
My truck was in the shop for about a week because the check engine light was on. After I picked it up, I realized it was leaking oil.It has never leaked before.I called and told the sevice person about check engine light was on. After I picked it up, I realized it was leaking oil.It has never leaked before.I called and told the sevice person about it. I was told that they were booked up but, if I left it they would few days they would call me. If they had a chance to look at it.The truck has never leaked oil before. This is a problem caused by the mechanic. But they can't find time to fix it More
by NO25
July 31, 2025
Salesperson Shannon was very helpful and accomodating. The entire process of trading in the old vehicle and purchasing a new one went smoothly. The entire process of trading in the old vehicle and purchasing a new one went smoothly. More
by JOEMART47
Other Employees Tagged: Daniel Murari
July 22, 2025
Overall positive experience. They worked to find me what I was looking for, maybe a little higher then I wanted but that was based on inventory. A little hiccup in communication They worked to find me what I was looking for, maybe a little higher then I wanted but that was based on inventory. A little hiccup in communication after delivery with some promised repairs but it all worked out. More
by resalazar73
Other Employees Tagged: Nateko Thompson
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