Eric Lugo
Eric Lugo at Starling GMC

Eric Lugo | Page 13

General Sales Manager

Starling GMC

1350 S Washington Ave
Titusville, FL 32780

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4.9
153 Reviews

HI! My name is Eric Lugo, General Sales Manager with 13 years of experience in the automotive industry. My passion lies not only in achieving sales excellence but also in restoring antique vehicles, a hobby that fuels my appreciation for automotive history. In my personal time, I cherish playing catch with my 6-year-old son, who inspires me every day.

Dealership Experience

2 yrs, 8 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

Spanish Spanish

4.9

153 Reviews

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153 Reviews of Eric Lugo

August 01, 2025

Dealership Rating
Employee Rating

My truck was in the shop for about a week because the check engine light was on. After I picked it up, I realized it was leaking oil.It has never leaked before.I called and told the sevice person about More

by NO25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 06, 2025

Starling GMC responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Holly Gibson

July 31, 2025

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Salesperson Shannon was very helpful and accomodating. The entire process of trading in the old vehicle and purchasing a new one went smoothly. More

by JOEMART47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari

Jul 31, 2025

Starling GMC responded

Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback. Eric Lugo

July 22, 2025

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Employee Rating

Overall positive experience. They worked to find me what I was looking for, maybe a little higher then I wanted but that was based on inventory. A little hiccup in communication More

by resalazar73
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nateko Thompson

Jul 22, 2025

Starling GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Eric Lugo

July 22, 2025

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Thanks so much to my friends at Starling GMC. They notified me of a warranty item that my Acadia needed, had it ordered and installed in no time. Really nice service technicians. I’ll definit More

by JGREGDEVLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo, Scott Schuler, Brandon King , Chris Cassell

Jul 22, 2025

Starling GMC responded

Thank you for choosing Starling GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Holly Gibson

July 20, 2025

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Employee Rating

Mi vendedor Juan es biendado con sus clientes. Tiene todo conocimiento perropip para ayudarnos en lo que necesitemos para tener guestrooms carro all 100%. Gracias!!! More

by EBROINO25
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari, Juan Travieso

Jul 21, 2025

Starling GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Starling GMC! Eric Lugo

July 19, 2025

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Starling GM had a great staff and helpful salespeople like Juan. I appreciate the time he took working with me to get me in the right vehicle. Highly recommended More

by KrisE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 19, 2025

Starling GMC responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated! All of us at Starling GMC are glad to have you as a customer. Eric Lugo

July 18, 2025

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Staff was great & I got a good deal. I had my own financing so it was just me driving from Tampa 4hrs away thanks to Orlando LOL.. The paper work went smoothly. DJ More

by djprieto76
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Jonathan Gould

Jul 18, 2025

Starling GMC responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Starling GMC. Eric Lugo

July 17, 2025

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The team at Starling GMC did an excellent job selling, sourcing and delivering my car. More

by Ajbir
Recommend Dealer
Yes

Other Employees Tagged: Daniel Murari, Juan Travieso

Jul 17, 2025

Starling GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Eric Lugo

July 15, 2025

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Employee Rating

This was the best experience I’ve ever had at a dealership. Came in for service on my 2022 and left with a 2025. The guys made it an easy and smooth transition for me and had me leaving with a sm More

by jamesdean99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Steve Zullo, Nateko Thompson

Jul 16, 2025

Starling GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Eric Lugo

July 14, 2025

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Great service and on time. Advisor answered all my questions and made sure all due services were done. Highly recommend. More

by asndgcruz5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Emma Wytko

Jul 14, 2025

Starling GMC responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Holly Gibson

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