Eric Olsen | Page 8
Service Advisor
Toyota of North Charlotte
13429 Statesville Rd
Huntersville, NC 28078
110 Reviews
Write a Review110 Reviews of Eric Olsen
November 06, 2015
Long time customer Eric Olsen has always take such good care of my RAV4 that I could think of no other person I would trust with it. BTW my RAV4 is a 2002. Eric Olsen has always take such good care of my RAV4 that I could think of no other person I would trust with it. BTW my RAV4 is a 2002. More
November 05, 2015
Service A great experience and timely. Eric always goes the extra mile to make sure it's a great experience and even helped me resolve a warranty issue. A great experience and timely. Eric always goes the extra mile to make sure it's a great experience and even helped me resolve a warranty issue. More
October 29, 2015
Eric Olsen Eric has taken care of our 2011 Camry and 2004 Spyder for many years. What I appreciate most is that he breaks down the maintenance into 1) has to be Eric has taken care of our 2011 Camry and 2004 Spyder for many years. What I appreciate most is that he breaks down the maintenance into 1) has to be done now, 2) can be done now or soon, and 3) can be done later, but at some point will have to be done. This approach avoids unpleasant surprises. When he has to deliver bad news about our cars, he is always calm and clear. We trust his judgment, even during the hard times. We know that he has our best interests in mind and will not send us out of the dealership in a vehicle with “issues.” We continue to visit the dealership because of Eric and, if he leaves, we’re gone as well. We appreciate his customer service style, humor, common sense, and fairness. Give him a raise immediately. Murray and Nancy Jackson More
October 27, 2015
Another Great Service Visit!!! Eric Olsen Thank you so much. Super customer service!!! You listened to my concerns about my FJ, fixed the problem and had me on my way quickly! Thank Eric Olsen Thank you so much. Super customer service!!! You listened to my concerns about my FJ, fixed the problem and had me on my way quickly! Thank you again. More
October 27, 2015
Thanks Eric Olsen thanks for another great job!! I've been coming to your dealership since it opened and the service department is always top shelf! Eric Olsen thanks for another great job!! I've been coming to your dealership since it opened and the service department is always top shelf! More
October 26, 2015
Great service!!!! Had another great service experience at Toyota. Eric Olsen was great and left me with a smile on my face. By far the best customer service I received Had another great service experience at Toyota. Eric Olsen was great and left me with a smile on my face. By far the best customer service I received in years. Keep up the good work. I also want to shout Chris Wickson in Sales. He always take time to talk to me when I stop in. More
Other Employees Tagged: Chris Wickson
October 26, 2015
Another great service visit I have had my service done at your dealership since I moved to Huntersville 9 years ago. Eric Olsen was again professional, honest, and dedicated to I have had my service done at your dealership since I moved to Huntersville 9 years ago. Eric Olsen was again professional, honest, and dedicated to my needs.. I appreciate his efforts. More
Other Employees Tagged: Eric Olsen
July 19, 2015
outstanding service I have been utilizing TNC service for my 2007 Prius for the past 4 years. The experience has been very pleasurable. The service staff is outstanding a I have been utilizing TNC service for my 2007 Prius for the past 4 years. The experience has been very pleasurable. The service staff is outstanding and extremely customer focused. Eric Olsen is conscientious and expert and always offers sound advise regarding service options. More
July 18, 2015
Oil change I have been in twice for oil change for my husband and I was very impressed. Everything is smooth and excellent client services. My husband only de I have been in twice for oil change for my husband and I was very impressed. Everything is smooth and excellent client services. My husband only deal with Eric Olsen and I see why. More
July 17, 2015
Camry service Eric Olsen provided his usual excellent service. In addition he made us aware of a light which was no longer working and even had the car washed for u Eric Olsen provided his usual excellent service. In addition he made us aware of a light which was no longer working and even had the car washed for us before we went to collect it. More

