Eric Rittenhouse

We had an excellent experience with our sales consultant, Jaime Ramos Rosado. He made the process super easy from start to finish. We reached out with a specific car in mind and it’s the one and only car we Jaime Ramos Rosado. He made the process super easy from start to finish. We reached out with a specific car in mind and it’s the one and only car we test drove or looked at. He didn’t try to steer us towards any other vehicles and let us lead the way. Most of the time when visiting a car dealership you just want to run, but with Lexus of Sarasota that’s not the case. They set themselves apart from other dealerships from start to finish. They’ve left a lasting impression on us and will certainly be getting our business in the future. More

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Outstanding Experience at Lexus of Sarasota! I had an excellent experience with Lexus of Sarasota! From start to finish, the service was truly exceptional. The entire team demonstrated high-q I had an excellent experience with Lexus of Sarasota! From start to finish, the service was truly exceptional. The entire team demonstrated high-quality service, incredible attention to detail, and genuine professionalism. What stood out most was how trustworthy and transparent everyone was. I never felt pressured, and the pricing was fair and competitive. They took the time to make sure everything was done correctly and that I was completely satisfied. If you’re looking for a dealership that truly values its customers and delivers quality service, honest pricing, attention to detail, and a great overall experience, I highly recommend Lexus of Sarasota. Thank you to the entire team for making the experience so easy and enjoyable! ⭐⭐⭐⭐⭐ More

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I had a fantastic experience buying my vehicle through the internet sales department at Lexus of Sarasota! Hannah Martinez was absolutely wonderful to work with from start to finish. She made the entire o the internet sales department at Lexus of Sarasota! Hannah Martinez was absolutely wonderful to work with from start to finish. She made the entire online process incredibly smooth, transparent, and completely stress-free. Hannah was highly responsive, answered all my questions clearly, and ensured everything was ready to go. The level of professionalism and care at this dealership is top-notch. I highly recommend asking for Hannah if you want a seamless, hassle-free car buying experience! More

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Scott was an amazing Salesman. Very kind, helpful, and no pressure throughout the entire process. He was very open and honest. Very kind, helpful, and no pressure throughout the entire process. He was very open and honest. More

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I was very happy with the way Rabih helped us in deciding our next purchase. he was courteous kind and helpful our next purchase. he was courteous kind and helpful More

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Finish the remodel of the dealership. And get that cafe going. Hope it is fresh and free and sandwiches made to order like Lexus of Orange Park FL! And get that cafe going. Hope it is fresh and free and sandwiches made to order like Lexus of Orange Park FL! More

by christophergarman2 Verified Customer Verified Customer

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Rick and Jeff worked the deal together, everything went very smoothly. Dan took care of any questions I had and Ryan was very helpful when a paperwork change needed to be done the next day by a manager. very smoothly. Dan took care of any questions I had and Ryan was very helpful when a paperwork change needed to be done the next day by a manager. Everyone was extremely professional and a pleasure to deal with. More

by ddsamjo Verified Customer Verified Customer

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Olga greeted us with a smile and a question "can I help you?" After we told her what we came for she was happy to show us the two Lexus we had questions on. She was very knowledgeable and took her time wi you?" After we told her what we came for she was happy to show us the two Lexus we had questions on. She was very knowledgeable and took her time with us, showed us the two cars in questions. In the end we bought a Lexus NX that very day. We couldn't be happier with Olga she made sure we found the car that made us happy and fit our budge. She is awesome. More

by zr_1_90 Verified Customer Verified Customer

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It was quick over all. A few hiccups but nothing big. All the people were great and I think it was the sales manager working with our sales guy he was great. And the financ A few hiccups but nothing big. All the people were great and I think it was the sales manager working with our sales guy he was great. And the finance guy too. Was surprised by the “add on” feature. I did buy it and glad I did - it’s a good thing for - just in case situa More

by kkja727 Verified Customer Verified Customer

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Really nice people, all six of the different people I had to deal with. The low rating is based on multiple failures on execution. Original contact, failure to respond, in writing. Ordered vehicle was goo to deal with. The low rating is based on multiple failures on execution. Original contact, failure to respond, in writing. Ordered vehicle was good until out the door price was established. Again all in writing. Sales documentation, filled out all the requested documents , go to Mexico and the sale could not go through because you never provided the notary, you required, not in writing. All equipment was requested in writing, was not provided, took days to get it done. Price increased. When I was told the car was ready for pickup, went to dealership; car was not ready did not even had a license plate. The license plate was lost and the information I was given needed to be changed. Had to change my information with my security and will not have access for three days, weekend office closed. This was not the Lexus experience I have come to expect, we have multiple Lexus’s. More

by Mar7101ste Verified Customer Verified Customer

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