Eric Rittenhouse

Scott was an amazing Salesman. Very kind, helpful, and no pressure throughout the entire process. He was very open and honest. Very kind, helpful, and no pressure throughout the entire process. He was very open and honest. More

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I was very happy with the way Rabih helped us in deciding our next purchase. he was courteous kind and helpful our next purchase. he was courteous kind and helpful More

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Finish the remodel of the dealership. And get that cafe going. Hope it is fresh and free and sandwiches made to order like Lexus of Orange Park FL! And get that cafe going. Hope it is fresh and free and sandwiches made to order like Lexus of Orange Park FL! More

by christophergarman2 Verified Customer Verified Customer

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Rick and Jeff worked the deal together, everything went very smoothly. Dan took care of any questions I had and Ryan was very helpful when a paperwork change needed to be done the next day by a manager. very smoothly. Dan took care of any questions I had and Ryan was very helpful when a paperwork change needed to be done the next day by a manager. Everyone was extremely professional and a pleasure to deal with. More

by ddsamjo Verified Customer Verified Customer

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Olga greeted us with a smile and a question "can I help you?" After we told her what we came for she was happy to show us the two Lexus we had questions on. She was very knowledgeable and took her time wi you?" After we told her what we came for she was happy to show us the two Lexus we had questions on. She was very knowledgeable and took her time with us, showed us the two cars in questions. In the end we bought a Lexus NX that very day. We couldn't be happier with Olga she made sure we found the car that made us happy and fit our budge. She is awesome. More

by zr_1_90 Verified Customer Verified Customer

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It was quick over all. A few hiccups but nothing big. All the people were great and I think it was the sales manager working with our sales guy he was great. And the financ A few hiccups but nothing big. All the people were great and I think it was the sales manager working with our sales guy he was great. And the finance guy too. Was surprised by the “add on” feature. I did buy it and glad I did - it’s a good thing for - just in case situa More

by kkja727 Verified Customer Verified Customer

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Really nice people, all six of the different people I had to deal with. The low rating is based on multiple failures on execution. Original contact, failure to respond, in writing. Ordered vehicle was goo to deal with. The low rating is based on multiple failures on execution. Original contact, failure to respond, in writing. Ordered vehicle was good until out the door price was established. Again all in writing. Sales documentation, filled out all the requested documents , go to Mexico and the sale could not go through because you never provided the notary, you required, not in writing. All equipment was requested in writing, was not provided, took days to get it done. Price increased. When I was told the car was ready for pickup, went to dealership; car was not ready did not even had a license plate. The license plate was lost and the information I was given needed to be changed. Had to change my information with my security and will not have access for three days, weekend office closed. This was not the Lexus experience I have come to expect, we have multiple Lexus’s. More

by Mar7101ste Verified Customer Verified Customer

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I was going to not recommend this dealership at the present time, however, I’m sure when all the construction is done it will be very nice, but If I knew the entire dealership was under construction I present time, however, I’m sure when all the construction is done it will be very nice, but If I knew the entire dealership was under construction I would have looked elsewhere. No showroom, limited new cars and no privacy when meeting with salesperson. Very noisy with construction noise. Fortunately they happened to have what I was looking for. It seems like it will be a quite a long time before construction is finished. More

by dmatoka Verified Customer Verified Customer

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Jeff G. and Eric R. were absolutely amazing. From the beginning everyone was so helpful and very professional. This was the best experience I've ever had whe and Eric R. were absolutely amazing. From the beginning everyone was so helpful and very professional. This was the best experience I've ever had when buying a vehicle. I've bought multiple and this was the easiest process I've ever had. Major thank you!! More

by enanoracing1045 Verified Customer Verified Customer

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Luis was super helpful in helping me get my new truck. He was very relaxed and made the buying process a breeze. They worked with my budget and got me a good deal on a beautiful vehicle. He was very relaxed and made the buying process a breeze. They worked with my budget and got me a good deal on a beautiful vehicle. More

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