Eric Rittenhouse | Page 2

Lexus Of Sarasota has a great selection of pre owned certified Lexus. Ana Lima was our salesperson, (she was enthusiastically referred to us from a family member). She was very knowledgeable about the v certified Lexus. Ana Lima was our salesperson, (she was enthusiastically referred to us from a family member). She was very knowledgeable about the various Lexus models and was patient with me, a first time Lexus shopper. The day we went to shop, we had an appointment with her and she was on time and ready to show us around and test drive. We selected our car and Ana helped to negotiate a fair price for our trade in and then onto financing. As we all know, buying a car is never a quick transaction but LOS made it as painless as possible. When the car was prepped and brought around, we were then escorted to the car by the person who sets up your electronics (pairs and adds the Lexus app to your phone). He was quite helpful and patient. I would shop at Lexus Of Sarasota again and would certainly recommend Ana Lima to anybody looking to buy a car from that dealership. More

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The communication was excellent, treated will respect, and they were willing to answer all my questions! and they were willing to answer all my questions! More

by gmrrakes Verified Customer Verified Customer

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Very easy to work with. Continually checking to ensure everything is good. Love the free swag. Continually checking to ensure everything is good. Love the free swag. More

by rosenfeld.matthewb Verified Customer Verified Customer

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We were very happy with the sales and service individuals. Everyone was very professional, especially Kaleb. individuals. Everyone was very professional, especially Kaleb. More

by Jlwdev Verified Customer Verified Customer

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Very knowledgeable and more then helpful sales, finance people. It was a pleasure doing business at Lexus of Sarasota. people. It was a pleasure doing business at Lexus of Sarasota. More

by landmarksalesandleasing1 Verified Customer Verified Customer

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Great experience. We loved working with Ana Lima. She is phenomenal, honest professional and goes the r tra mile. A gem of a salesperson. I will let all my friends loo We loved working with Ana Lima. She is phenomenal, honest professional and goes the r tra mile. A gem of a salesperson. I will let all my friends looking for a Lexus her information. A+ More

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Attentive as soon as you walk in the door. Jamie’s my car salesman and he went above and beyond to make me fill comfortable . It was the first car I ever bought without my husband by my si Jamie’s my car salesman and he went above and beyond to make me fill comfortable . It was the first car I ever bought without my husband by my side . I was nervous More

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Ana was amazing and super helpful. Purchasing a vehicle sight unseen was scary but she was able to resolve all of my issues and answered all of my questions throughout the entire proce Purchasing a vehicle sight unseen was scary but she was able to resolve all of my issues and answered all of my questions throughout the entire process. More

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Everyone was super helpful and responsive. Luis couldn’t do enough for us! Thank you Luis couldn’t do enough for us! Thank you More

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In general, I am very pleased with Lexus of Sarasota. Carl Leblance was a very professional and communicative sales associate. He was always available for questions and kept me informed. He connected me Carl Leblance was a very professional and communicative sales associate. He was always available for questions and kept me informed. He connected me with the amazing Jaden Shelburne to understand the technology of the vehicle. He never lost patience and maintained a very positive and helpful manner with me. My experience with finance was initially thought to be positive; however, Eric, I believe, tried to mislead me regarding the maintenance program. This may indeed be a good program but misleading me about the cost of some services left me with a bad image of the experience. I may reconsider the purchase of this program when my two included services are completed. Kelly McKallister, in guest relations, very respectfully and non-defensively responded to my experiences and thoughts associated and made every effort to make things right for me which I very much appreciate. James Deal in service also made every effort to make my experience leaving my new vehicle to have tinting of the windows completed. He had a loaner vehicle ready to go and when i went to pick up my new car, had it washed and parked for me ready to take home. I realize that no experience at a dealership will be perfect, however, Lexus of Sarasota is a work in progress with the construction and hopefully will be a far improved dealership and service provider for our community. More

by PWingenfeld Verified Customer Verified Customer

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