Eric Sarjeant | Page 13

I recently purchased a new RAV4 from Ed Martin Toyota. My customer service experience was wonderful! Bryan was patient and listened to what I needed, making the process easy. My customer service experience was wonderful! Bryan was patient and listened to what I needed, making the process easy. More

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Never buy a used car from this place. They sold me a car with an oil leak and covered it up. The current manager is a very rude guy. I will never ever advise anyone to step in that place They sold me a car with an oil leak and covered it up. The current manager is a very rude guy. I will never ever advise anyone to step in that place with the curent manager. I never thought such big dealership will conduct business in a such crooned way. They have reported zero defect in their inspection report which was a lie. Never trust this place. More

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A smooth, pain-free experience! ! Staff was very kind and helpful to answer all questions. ! Staff was very kind and helpful to answer all questions. More

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Katrina was extremely helpful and had a great knowledge. She provided status updates on new car production regularly while I waited for more than a year. She coordinated accessories installation on time a She provided status updates on new car production regularly while I waited for more than a year. She coordinated accessories installation on time and everything was perfect! I highly recommend her and this dealership! More

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Great experience. Mohamed was very professional, reliable and good comunicator. He helped us find exactly the car we wanted in a very timely manner. Thank you ! Mohamed was very professional, reliable and good comunicator. He helped us find exactly the car we wanted in a very timely manner. Thank you ! More

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We did have bad experience with Dustin or Austin , we try to buy a Corolla under the impression that it was 4.9 % plus 1000 TFS , he got upset and said he will sale the car to someone else , he will not hold to buy a Corolla under the impression that it was 4.9 % plus 1000 TFS , he got upset and said he will sale the car to someone else , he will not hold the car for us, I told him he can sell it to whoever he wants , we did not ask him to hold it , we end it up buyin a Honda down the street from thanks to him More

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Very courteous and kind employ ee. Clean dealership. Very well will run. Darnell is very courteous and gave me the best offer. Clean dealership. Very well will run. Darnell is very courteous and gave me the best offer. More

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Jay has now sold us TWO Toyota automobiles in one year. In 2022, we bought a RAV4 from Jay, but decided a few weeks ago that we wanted something larger. Jay sold us our brand new Highlander yesterday. My w In 2022, we bought a RAV4 from Jay, but decided a few weeks ago that we wanted something larger. Jay sold us our brand new Highlander yesterday. My wife and I are delighted! It drives beautifully and is loaded with the elegant sound system we wanted. Jay is a genuine “people person”, who cares deeply for his customers. He’s diligent in follow up and always most helpful. When explaining how to work everything, Jay was patient and thorough. He really knows his stuff. Jay will likely make a third sale to us in the future, when I start looking to replace my wonderful 2008 Tundra. John and Dawn Holcombe More

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Great service, nice selection of vehicles. Had trouble getting a response to honor my service request for a check engine light that came on within 24 hours of my vehicle purchase. Had trouble getting a response to honor my service request for a check engine light that came on within 24 hours of my vehicle purchase. More

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Excellent service and nice people always are ready to help customers to buy a good car help customers to buy a good car More

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