Eric Sarjeant | Page 3

We had an awesome experience! Everyone we worked with were great! Jay did an outstanding job and he's very professional. He helped us through the whole process. He kept us notifie Everyone we worked with were great! Jay did an outstanding job and he's very professional. He helped us through the whole process. He kept us notified of the production and the transit schedule. He called to check on us and how we were doing the next day with the Rav4. Xavier Potter great to work with too. He greated us everytime with a smile and a handshake. Brian was friendly and professional and made the final sale and signing of papers easy and fast. More

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Amadi was great to work with for the purchase of the Tacoma. Bryan did a fine job for the financing. Ammar was super to work with in the service department. I appreciate the shuttle service and Tony the Tacoma. Bryan did a fine job for the financing. Ammar was super to work with in the service department. I appreciate the shuttle service and Tony the driver. A special thanks to the ladies in the rental car department. More

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Smooth process from beginning to end. Never felt pressured. Will definitely be a repeat customer. Never felt pressured. Will definitely be a repeat customer. More

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I had not rode in a Toyota for over 20years. I told Brian that I needed a great riding car. Brian was very informative about the 2 cars that I test drove. I told Brian that I needed a great riding car. Brian was very informative about the 2 cars that I test drove. More

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I appreciated the buying experience. It was no pressure and let me decide. There was negotiation, but I expect that. It was no pressure and let me decide. There was negotiation, but I expect that. More

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Jay was fabulous to work with! He found us our ideal car, that we did not even know we were going to find that day! Thank you so much! He found us our ideal car, that we did not even know we were going to find that day! Thank you so much! More

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I would like to sincerely appreciate Kyle Suggs and the entire Ed Martin Toyota team for making my experience of purchasing the Toyota Grand Highlander truly exceptional. Initially, I visited the dealershi entire Ed Martin Toyota team for making my experience of purchasing the Toyota Grand Highlander truly exceptional. Initially, I visited the dealership with no intention of buying a vehicle; I was simply interested in looking at the car. However, after speaking with Kyle and experiencing his professionalism, knowledge, and customer-first approach, I felt confident enough to move forward with booking the vehicle and scheduling an appointment with him. I also visited another Toyota dealership in Indianapolis, but the experience there was nowhere close to what I received at Ed Martin Toyota. Kyle was proactive, patient, and extremely professional throughout the entire process. He answered all of my questions thoroughly, provided all the information I needed, and ensured that everything was handled smoothly from start to finish. During the buying process, I accidentally paid an extra $500 toward the down payment. The dealership handled the situation professionally and refunded the amount back to me promptly. That level of honesty, transparency, and customer service truly stood out and gave me even more confidence in the team. To be honest, I was never really a Toyota person before this experience, but now I can confidently say that I will continue choosing Toyota for myself and my family in the future. This experience was not just about purchasing a vehicle — it was about receiving outstanding customer care and building trust. Thank you again to Kyle Suggs and the entire Ed Martin Toyota team for all your efforts and support. More

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Very easy to work with and no pressure atmosphere. Drove over 2 hours and they made it an enjoyable experience. Drove over 2 hours and they made it an enjoyable experience. More

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Mike sowed me exactly what I was looking for. .answered all my questions and was very patient with while I worked out issues with my insurance company. Financing was quick and easy and adjustment .answered all my questions and was very patient with while I worked out issues with my insurance company. Financing was quick and easy and adjustments after were not as difficult as I thought they would be . More

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Great to do business with. Purchased the vehicle I wanted with a real easy transaction. Purchased the vehicle I wanted with a real easy transaction. More

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