Eric Weaver | Page 13

Everyone in the dealership, from the sales department to the service department and everyone in between, are great! the service department and everyone in between, are great! More

by Rick M. Verified Customer Verified Customer

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On time and kept you informed. Service pickup and drop off was great. They took me right home after paperwork and was quick picking me up to get my car Service pickup and drop off was great. They took me right home after paperwork and was quick picking me up to get my car More

by Susan.ferullo Verified Customer Verified Customer

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This dealer was very attentive and Eric was very welcoming. My car was done in no time, awesome! welcoming. My car was done in no time, awesome! More

by Milana Verified Customer Verified Customer

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Eric is always kind and straight forward. My husband and I enjoy working with him. My husband and I enjoy working with him. More

by STEPH.BISAHA Verified Customer Verified Customer

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Its just so expensive the parts labor it would be nice if they lower the prices if they lower the prices More

by DWIZARDOFODD Verified Customer Verified Customer

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Eric was extremely friendly and helpful. His amazing customer service skills made the whole experience pleasant. His amazing customer service skills made the whole experience pleasant. More

by Kaijai Verified Customer Verified Customer

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Excellent service, quick and helpful. Shuttle both ways made the experience even better for me. Shuttle both ways made the experience even better for me. More

by LLIG3NOD Verified Customer Verified Customer

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Do not service your vehicle here, unless you are prepared to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that' to spend substantially more than you thought and are prepared to leave your vehicle for hours or days of guessing. Honda cherrypicks reviewers, that's why the ratings are so high. I wasn't asked. I will say that Eric in the service dept. is a good guy, and will work with you. Cole is alright, but definitely tries the upsale, using the family and dog photo on his desk to gain your trust before the sale, and Nilay reminds us that these are sales staff, not mechanics and earn incentives on every recommended service item with your consent. It took almost two days to diagnose my vehicle for $185. There was an engine misfire. I am not a mechanic, but I didn't need a code to tell me the obvious. I asked for the $185, could they tell me the cause of the misfire, they said no. They recommended $6,000 in repairs, which is more that the.current value of a vehicle. I tried to contact the service manager and it was his day off, two days later he still hasnt contacted me. Nilay was our service "salesman" and he was working hard for his commision, but sadly lacks problem solving strategies and mechanics. Did the problem get solved? Sure did, for only $500. How many other cars paid thousands for guessing. In accordance with what was told. They don't solve problems here, they follow protocals, hoping each page in the book will solve your problem and you keep paying until it does.... I wonder how many of those expensive pages, didn't need to be followed for a qualified mechanic. I will shop elsewhere, and your choice is to either put your faith in the salesman or do the same. More

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Good service quickly done polite employees however no bagels were in the coffee area maybe bagels were in the coffee area maybe More

by Why who Verified Customer Verified Customer

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This dealership is clean, efficient, fast, responsive, and fair. Cozy lobby and everyone is helpful. Eric always makes it an easy process and Ashley is very helpful as well. and fair. Cozy lobby and everyone is helpful. Eric always makes it an easy process and Ashley is very helpful as well. More

by ERIKAG Verified Customer Verified Customer

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