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Eric Weaver
Eric Weaver at Honda of Freehold

Eric Weaver | Page 19

Service Adviser

Honda of Freehold

4244 U.S. 9
Freehold, NJ 07728

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4.7
897 Reviews
4.7

897 Reviews

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897 Reviews of Eric Weaver

January 16, 2023

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Employee Rating

I received very prompt service and a thorough, detailed explanation of .what was included in the package and why I needed it. More

by CHRISY.YUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven, Luis Sousa, Nilay Desai , Aigner Glasgow

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Jan 16, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. If there is anything else we can do for you, feel free to reach out to us anytime! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 13, 2023

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Employee Rating

Eric Weaver is very professional, knowledgeable , excellent service. Nice & clean waiting area. Great selections of Refreshments. More

by MEHERSHARMIN
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 14, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. It brings us great joy to know that you were satisfied. Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

January 12, 2023

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Employee Rating

wiper blade installation ,blades not installed correctly i left a message with the service department after i left the lot did not get a return call More

by tgleckner
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Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jan 12, 2023

Honda of Freehold responded

I am so sorry to hear about this experience. It goes without saying that reviews like this are not something we enjoy reading. If you could find a couple of minutes out of your day, I would love to speak to you to find out all the exact details of what happened. I would like to see if there is anything that I can do to resolve this issue for you. Please let me know. You can reach out to me via phone or email. Luis Sousa Parts and Service Director 732-414-3721 lsousa@jerseyhonda.com

January 07, 2023

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Employee Rating

Professionalism at its best! !! It was a pleasure dealing with Cole!!! Great experience as always.. More

by espo1230
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow

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Jan 12, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

Jan 13, 2023

espo1230 responded

Always a pleasure to deal with HONDA OF FREEHOLD!!!!!!!!

January 01, 2023

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Employee Rating

Had 9am appt,didn’t leave till 1130am,didn’t get one update in 2.5 hrs,had to find rep myself to see what was going on More

by OLDOAK199
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Honda of Freehold responded

I am so sorry to hear about your horrible experience with us. It goes without saying that reviews like this are not something we enjoy reading. I would like to see if there is anything that I can do to resolve this issue for you. Please let me know. You can reach out to me via phone or email. Luis Sousa Parts and Service Director 732-414-3721 lsousa@jerseyhonda.com

January 01, 2023

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Employee Rating

Took my car in for rear brake pad replacement. Eric was informative and helpful and i am satisfied with the work that was performed as well as the fact they were able to complete while I waited. More

by SONORMIKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. We pride ourselves on wonderful reviews such as yours. It brings us great joy to know that you were satisfied. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 30, 2022

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Employee Rating

My experience was excellent. Eric took care of the repair in a timley and professional manner More

by kavilipalayam.natarajan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 04, 2023

Honda of Freehold responded

Thank you so much for taking the time to post this great review. If there is anything else we can do for you, feel free to reach out to us anytime! Have a great day! Sincerely, Luis Sousa Parts and Service Director Honda of Freehold

December 29, 2022

Dealership Rating
Employee Rating

Good and timely service. Prices were competitive. Clean facility, and helpful and friendly staff members. More

by DEEPANBAJWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Dec 29, 2022

Honda of Freehold responded

Thank you for taking the time to leave this kind review.

December 20, 2022

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Employee Rating

Very efficient and timely work. I would refer Honda of Freehold to my friends and Family. More

by Scdot52688Danny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Mutchler, Cole Craven, Luis Sousa, Nilay Desai , Jonathan Caraballo, Aigner Glasgow, Sal Hernandez

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Dec 22, 2022

Honda of Freehold responded

Thank you. Happy Holidays!

December 19, 2022

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Employee Rating

More customer service oriented is required,,especially from vehicle service perspective, felt that it was lacking a lille More

by vdeevi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 22, 2022

Honda of Freehold responded

I am so sorry to hear about your horrible experience with us. It goes without saying that reviews like this are not something we enjoy reading. If you could find a couple of minutes out of your day, I would love to speak to you to find out all the exact details of what happened. I would like to see if there is anything that I can do to resolve this issue for you. Please let me know. You can reach out to me via phone or email. Luis Sousa 732-414-3721 Parts and Service Director lsousa@jerseyhonda.com

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