902 Reviews
Write a Review902 Reviews of Eric Weaver
March 31, 2021
I had a horrible experience this time having my keep serviced. They tried to charge me for a new belt they replaced when the belt they took out was only a couple of months the old which they installed i serviced. They tried to charge me for a new belt they replaced when the belt they took out was only a couple of months the old which they installed in my hero in October where they charged me almost $40 more for the same belt. This is the very reason people don’t trust dealers because they are always trying to get over on innocent people except I’m a master mechanic and I’m not a unsuspecting and naive customer. I will not be using this dealership again More
March 28, 2021
I don't even understand how this place functions. It is IMPOSSIBLE to get the person you need on the phone. I got my car serviced. I was standing in front of my car without help for 20 minutes. Finally, IMPOSSIBLE to get the person you need on the phone. I got my car serviced. I was standing in front of my car without help for 20 minutes. Finally, the man working with me said it would be a few hours and that I'd be better off waiting at home. I dropped it off at 11:30AM. At 4:00PM, still no update. I called 9 times! No answer. Used 3 different options on the menu, plus the contact number on the man's card. I got transferred every time to a line that didn't answer. I had to show up there just to get any information about my car! We showed up and were told to wait a few more minutes. We waited a while longer and finally got it back at 5PM. The excuse was: "We give priority to customers who are waiting here." I couldn't believe it! Paid $200 and they didn't even tell me what they did to my car!!!! More
March 28, 2021
Easy to make an appointment. Friendly and courteous but had to wait a while without direction to be helped. They did a computer update but did not solve my cars issue. had to wait a while without direction to be helped. They did a computer update but did not solve my cars issue. More
March 24, 2021
Great thorough service. Service department always calls to inform me of what the cars needs work on I feel pricing is a bit on the high side. to inform me of what the cars needs work on I feel pricing is a bit on the high side. More
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez
March 20, 2021
My service was completed quickly and my service representative was friendly yet businesslike and efficient. My tire was low on air and they filled it. Upcoming necessary service was communicated in representative was friendly yet businesslike and efficient. My tire was low on air and they filled it. Upcoming necessary service was communicated in a way that prioritized it by importance. I have never had my car serviced by anyone else and it is almost 9 years old. More
March 17, 2021
Love the services, great prices. Anytime that there's a problem with my car I will always go to see Honda for this great service thanks for the doing a excellent job problem with my car I will always go to see Honda for this great service thanks for the doing a excellent job More
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Carmine Neri
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