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Eric Weaver
897 Reviews
897 Reviews
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897 Reviews of Eric Weaver
March 06, 2021
This is the second time that I had a bad experience with Eric. On 3/5/21 morning I called to make an appointment for a new front tire on my 2020 Honda Accord. He insisted that I must call parts first to s Eric. On 3/5/21 morning I called to make an appointment for a new front tire on my 2020 Honda Accord. He insisted that I must call parts first to see if the tier is available, I asked him to check for me. I explained to him that I am not buying tier, rather looking for an appointment to get it mounted. I had to tell him that his forcing me to look for service somewhere else. Just then he agreed. First, he had difficulties locating my records by phone or by name. When I came in around noon no one came to see, but once they did, Eric came over and had a 5-10 min conversation with him while I was being ignored. Jake as always was nice and professional. I asked the receptionist to talk to the service manager. He was out. She said that she will ask the assistance, but no one came to the waiting area to talk with me. More
by shimon.klein
Verified CustomerOther Employees Tagged: Jake Hendricks
March 04, 2021
Very good very good good f s a w a d. E w w d r. T e w a f g h y h f g h y h More
by DAN.AQUINO.829
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Carmine Neri
March 04, 2021
Service is always done well however the dealership tends to be higher priced then a third party mechanic. Also, never being able to speak directly to a mechanic is disappointing. It is tough to rate my ex to be higher priced then a third party mechanic. Also, never being able to speak directly to a mechanic is disappointing. It is tough to rate my experience if the person I am eating is not the one repairing my vehicle. More
by krhilyard
March 03, 2021
Good experience. 25 word minimum is too much...this was Good experience. 25 word minimum is too much...this was just for a recall and there was not much more to report....it went well Good experience. 25 word minimum is too much...this was just for a recall and there was not much more to report....it went well More
by PBARSA
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Carmine Neri
March 01, 2021
Professional service and identified issues for my 2014 Honda Accord. Work was stellar. A+ Customer Service, staff was friendly and courteous. Thank you for your hard work. Honda Accord. Work was stellar. A+ Customer Service, staff was friendly and courteous. Thank you for your hard work. More
by LESE7974
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Carmine Neri
February 28, 2021
It was a pleasant experience. I wouldBring my vehicle It was a pleasant experience. I would Bring my vehicle back for service again. Hopefully the wait time will be less but other than that it was great. It was a pleasant experience. I would Bring my vehicle back for service again. Hopefully the wait time will be less but other than that it was great. More
by NJDNUM1
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Carmine Neri
February 28, 2021
Honda in freehold has the best customer service. They work extremely diligently to work with their clients and try to resolve every issue the best they can. I walk out with a smile each and every time. T work extremely diligently to work with their clients and try to resolve every issue the best they can. I walk out with a smile each and every time. They really care about their clients!!! More
by NVLFERNANDEZ
Other Employees Tagged: Steve Mutchler, Cole Craven , Jake Hendricks, Sal Hernandez, Kenan Kocak, Carmine Neri
February 28, 2021
Excellent customer service, compassionate professionals, always willing to listen to customer requests and accommodate them. Great work culture in the dealership! Excellent COVID precautions at cashier coun always willing to listen to customer requests and accommodate them. Great work culture in the dealership! Excellent COVID precautions at cashier counter. More
by psengar01
February 25, 2021
My husband brought in my car that is only a month old to have a tire patched because the pressure was low. They told him it would take 1 hour and it took over 2 hours. Very disappointed with the service. have a tire patched because the pressure was low. They told him it would take 1 hour and it took over 2 hours. Very disappointed with the service. More
by syd1026
February 24, 2021
Dealership is clean and staff is welcoming.Usually wait Dealership is clean and staff is welcoming. Usually wait for my car to have service and completed in a timely manner. Would recommend this dealership Dealership is clean and staff is welcoming. Usually wait for my car to have service and completed in a timely manner. Would recommend this dealership. More
by MAA_KOSC
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