Eric Weaver | Page 76

First time visiting Honda of Freehold because it's closer to home. Waited at the dealership from 11:30AM to 3:15pm to have 4 tires mount, balanced, & 4 wheel alignment. The better solution would have been to to home. Waited at the dealership from 11:30AM to 3:15pm to have 4 tires mount, balanced, & 4 wheel alignment. The better solution would have been to offer a loaner to go home or something. This is not they way a business should be run. More

by LisaR Verified Customer Verified Customer

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Brought my honda fit in for a recall. Was greeted with professionalism and efficient service. All personell I dealt with were super. Definitely a great team. professionalism and efficient service. All personell I dealt with were super. Definitely a great team. More

by CHRIS Verified Customer Verified Customer

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When ever I do oil change service, the car would get a wash but for some reason it was not done this time. I was looking for a simple wash. wash but for some reason it was not done this time. I was looking for a simple wash. More

by ppankajb Verified Customer Verified Customer

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Very fast service.After the verification of possible problem I was informed of future needed service.Very polite people.The Honda of Freehold is always paying attention to our needs. problem I was informed of future needed service.Very polite people.The Honda of Freehold is always paying attention to our needs. More

by JOENASH3 Verified Customer Verified Customer

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I was sent a coupon for a $35 oil change and was charged $67. They toll me that I did not read the extra fine print. I ask my self why would HONDA send me this coupon knowing that I have a Honda Pick Up. T $67. They toll me that I did not read the extra fine print. I ask my self why would HONDA send me this coupon knowing that I have a Honda Pick Up. That was not very nice.😕 More

by JEROMEGOLD123 Verified Customer Verified Customer

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Service was good and done very quickly. Picking up the car was an easy process and everything was explained as to each areas of maintenance. car was an easy process and everything was explained as to each areas of maintenance. More

by KDETTM Verified Customer Verified Customer

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They were able to get the tire I needed in a timely manner and change it for me. Eric was very helpful, knowledgeable and friendly. manner and change it for me. Eric was very helpful, knowledgeable and friendly. More

by LATISHAC20002 Verified Customer Verified Customer

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This is the second time that I had a bad experience with Eric. On 3/5/21 morning I called to make an appointment for a new front tire on my 2020 Honda Accord. He insisted that I must call parts first to s Eric. On 3/5/21 morning I called to make an appointment for a new front tire on my 2020 Honda Accord. He insisted that I must call parts first to see if the tier is available, I asked him to check for me. I explained to him that I am not buying tier, rather looking for an appointment to get it mounted. I had to tell him that his forcing me to look for service somewhere else. Just then he agreed. First, he had difficulties locating my records by phone or by name. When I came in around noon no one came to see, but once they did, Eric came over and had a 5-10 min conversation with him while I was being ignored. Jake as always was nice and professional. I asked the receptionist to talk to the service manager. He was out. She said that she will ask the assistance, but no one came to the waiting area to talk with me. More

by shimon.klein Verified Customer Verified Customer

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Very good very good good f s a w a d. E w w d r. T e w a f g h y h f g h y h More

by DAN.AQUINO.829 Verified Customer Verified Customer

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Service is always done well however the dealership tends to be higher priced then a third party mechanic. Also, never being able to speak directly to a mechanic is disappointing. It is tough to rate my ex to be higher priced then a third party mechanic. Also, never being able to speak directly to a mechanic is disappointing. It is tough to rate my experience if the person I am eating is not the one repairing my vehicle. More

by krhilyard Verified Customer Verified Customer

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