897 Reviews
Write a Review897 Reviews of Eric Weaver
November 29, 2020
Eric was excellent. He was very professional and helpful. I would ask for him again. Turned out I just needed a oil change and in a couple of months I need my 90000 checkup. Will def ask for him. He was very I would ask for him again. Turned out I just needed a oil change and in a couple of months I need my 90000 checkup. Will def ask for him. He was very helpful fixed my clock and my trunk because I spilled coke in it. More
November 29, 2020
Very polite and customer service oriented. Service done on time as promised . The service area was well kept and clean Staff who approached me was very nice and knowledgeable on time as promised . The service area was well kept and clean Staff who approached me was very nice and knowledgeable More
Other Employees Tagged: Steve Mutchler, Cole Craven , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez
November 28, 2020
Outstanding service provided by both Eric & Brian L of PDI. However, whilst I was 30 minutes early for my 10.00 am appointment it was very disappointing that it was 12.30 pm before I left the Dealership PDI. However, whilst I was 30 minutes early for my 10.00 am appointment it was very disappointing that it was 12.30 pm before I left the Dealership following a simple 1st vehicle service of an oil change & tire rotation. More
Other Employees Tagged: Brian L - PDI
November 28, 2020
When I called, the service dept. scheduled my car at 4:30pm. When I arrived at Freehold, the attendant told that the scheduler should know better cause the mechanic is leaving at 5 pm and there was 2 mo 4:30pm. When I arrived at Freehold, the attendant told that the scheduler should know better cause the mechanic is leaving at 5 pm and there was 2 more cars ahead of me. So I went home and did another time. More
November 28, 2020
Professional and courteous service representatives. Work was done properly and explained future service needs. The dealership was clean as was my vehicle when returned to me. I don’t remember the names of p was done properly and explained future service needs. The dealership was clean as was my vehicle when returned to me. I don’t remember the names of past service advisors however they were all good to work with. More
November 28, 2020
Eric Weaver was able to assist in getting my tire repaired in a timely manner. He made a follow call to see if everything was satisfactory. repaired in a timely manner. He made a follow call to see if everything was satisfactory. More
Other Employees Tagged: Jessica Sanchez
November 23, 2020
Horrible customer service ,poor communication ,overpriced fees. This is the third time I have had an issue with your service department . I am done this time. fees. This is the third time I have had an issue with your service department . I am done this time. More
Other Employees Tagged: Sal Hernandez
November 21, 2020
Eric is very professional and courteous service representative based on my last two service and repair appointments experiences. He was very prompt to reply my phone calls messages if he is no representative based on my last two service and repair appointments experiences. He was very prompt to reply my phone calls messages if he is not available when I called him to know the status of my car or any other questions/concerns. More

