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Eric Weaver
899 Reviews
899 Reviews
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899 Reviews of Eric Weaver
November 21, 2020
Eric is very professional and courteous service representative based on my last two service and repair appointments experiences. He was very prompt to reply my phone calls messages if he is no representative based on my last two service and repair appointments experiences. He was very prompt to reply my phone calls messages if he is not available when I called him to know the status of my car or any other questions/concerns. More
by DRK2E1
Verified Customer
November 17, 2020
Brought in car to get fixed. Battery, shift knob, and oil change. Got it back same day. Only complaint might be price. No issues with serive change. Got it back same day. Only complaint might be price. No issues with serive More
by A_ARIAS523
Other Employees Tagged: Steve Mutchler, Cole Craven , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez
November 17, 2020
No issues at allCashier service needs improvement Wait No issues at all Cashier service needs improvement Wait time needs to be addressed All is good Waiting room Covid ready Bathroom clean keep No issues at all Cashier service needs improvement Wait time needs to be addressed All is good Waiting room Covid ready Bathroom clean keep up the good work More
by GroverA
Other Employees Tagged: Sal Hernandez
November 17, 2020
One of the worst experiences ever in a "service" environment. 8:30 appointment for routine oil change and alignment. 4 hours. Missed afternoon appointment because I only alotted the entire morning environment. 8:30 appointment for routine oil change and alignment. 4 hours. Missed afternoon appointment because I only alotted the entire morning to having my car serviced. I will abide by Honda suggestions about service but I am unlikely to buy again or recommend. My time is valuable to me. Quality of the work is not at all in question but not worth the price and the time. Friendliness is a ridiculous parameter; no compensation for dishonesty with regard to estimated wait time. Making the appointment is also irritating and time consuming and hearing how Honda is always better than the competition is ludicrous More
by rberger14645
November 15, 2020
Great. Took care of what I needed. Quick and easy to work with. Gave me recommendations of things that will need to address next visit. with. Gave me recommendations of things that will need to address next visit. More
by MARC_ADKINS
Other Employees Tagged: Steve Mutchler, Cole Craven , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez
November 12, 2020
Was told my car would be done through express and that I would “get a discount” being that my car wasn’t fixed the first time I dropped it off. I asked to have my car done by a certain time being that I ha would “get a discount” being that my car wasn’t fixed the first time I dropped it off. I asked to have my car done by a certain time being that I had to work the next day. My car wasn’t ready and I had to wait until Monday to pick it up. On Monday when I went to pick my car up I was told my bill was $430. I asked what all was done to my car when only my push to start button should’ve been done . The cashier walked me back to one of the service members where he had explained that 2 weeks ago when my car was at Honda and the O2 sensor was fixed instead of my start stop button, that they never charged me for the new O2 sensor they put in. They only charged me for the labor that was done not the actual part. Thank god o had the extra money or else I wouldn’t have been able to get my car for Honda’s mistake ! More
by latashac
