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Eric Weaver
899 Reviews
899 Reviews
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899 Reviews of Eric Weaver
Verified Customer
November 07, 2020
When I arrived for recall service, I was happy to see Eric Weaver was there. I have not always had a positive experience at Honda of Freehold but I knew that I could trust Eric. If I had gotten a differe Eric Weaver was there. I have not always had a positive experience at Honda of Freehold but I knew that I could trust Eric. If I had gotten a different representative, I would have politely asked for him, even if it meant waiting a little longer. I know that he will be professional, will give me an accurate estimate of how long they will need my vehicle and will contact me as soon as my vehicle is ready. More
by Ca
November 06, 2020
Did what I expected. By using the dealer o am able to keep 2009 car running like new. Very good service, and did everything I wanted keep 2009 car running like new. Very good service, and did everything I wanted More
by R1J1HEU
Other Employees Tagged: Steve Mutchler, Cole Craven , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez
November 06, 2020
Fast, friendly and reliable. I liked that they washed my car. They should also vacuum and wipe the inside as well though. I thought I had a warranty for the entire lease term. I was told that. Not happy abo car. They should also vacuum and wipe the inside as well though. I thought I had a warranty for the entire lease term. I was told that. Not happy about that. More
by ptobasco
November 06, 2020
11/4/2020 waited nearly 3 HOURS (arrived 950am, left 1250pm) for an oil change, tire rotation and replacement of air and cabin filters for my CRV. Had 10am appt, told service rep it was my first time tr 1250pm) for an oil change, tire rotation and replacement of air and cabin filters for my CRV. Had 10am appt, told service rep it was my first time trying this dealer for service, was told "should be out by Noon". Made clear I had an appointment 30 minutes away at 1pm. Should have known there'd be problems when it took 10 minutes standing around after arrival to even be greeted by a service rep. At Noon was told "almost done", at 1230 that they needed 20 more minutes. Was offered a loaner at that point, but the first car they brought was low on gas. Second one took more time so I just waited for my car. At 1230 brought all this to the attention of Service Manager Sal Hernandez and then things got even worse. He told me all his problems (very busy service dept, COVID, etc.) and became sarcastic and insulting as well. Didn't even get the free car wash since I had to finally leave once they finally gave me my vehicle. I guess having an appointment doesn't mean anything at Honda of Freehold, "home of the 3 hour oil change". I also told the Service Manager before I moved near Freehold that I bought 5 CRV's over the past 17 years at Honda of Princeton. You won't see me buying one at Honda of Freehold. More
by msilvers50
Other Employees Tagged: Sal Hernandez
November 05, 2020
Easy service with quick response. Got a rental car without issue which was helpful to correct the two recalls on the car. Scheduling was also easy. without issue which was helpful to correct the two recalls on the car. Scheduling was also easy. More
by cristina2148
Other Employees Tagged: Steve Mutchler, Cole Craven , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez
November 05, 2020
Great and friendly service. All of the work was completed sooner than was promised and the overall price was cheaper than the estimate and car performance greatly improved. sooner than was promised and the overall price was cheaper than the estimate and car performance greatly improved. More
by BRIAN M
November 04, 2020
Honda of Freehold provides excellent quality car service! Friendly staff and very clean environment. I’d recommend anyone get cars and/or service done here! Friendly staff and very clean environment. I’d recommend anyone get cars and/or service done here! More
by ALEXA
Other Employees Tagged: Steve Mutchler, Cole Craven , Jessica Bringoli, Jake Hendricks, Sal Hernandez, Robert Ramirez
November 04, 2020
Quick and friendly service. They got back to me and explained everything. Would definitely recommend to a friend and look forward to coming back soon explained everything. Would definitely recommend to a friend and look forward to coming back soon More
by markhirsch555
Other Employees Tagged: Cole Craven , Jake Hendricks, Robert Ramirez
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