Eric Weaver | Page 87

Eric Weaver take care of me for the oil change of my HR V and was done with a less time promised. Eric is an excellent of his duty. and was done with a less time promised. Eric is an excellent of his duty. More

by EDNATYALFARO Verified Customer Verified Customer

Print

Took forever to change my tire and charged for one tire the same price I could have gotten at Mavis or another tire sales company. the same price I could have gotten at Mavis or another tire sales company. More

by JOHNVG9302 Verified Customer Verified Customer

Print

Was told my car would be done through express and that I would “get a discount” being that my car wasn’t fixed the first time I dropped it off. I asked to have my car done by a certain time being that I ha would “get a discount” being that my car wasn’t fixed the first time I dropped it off. I asked to have my car done by a certain time being that I had to work the next day. My car wasn’t ready and I had to wait until Monday to pick it up. On Monday when I went to pick my car up I was told my bill was $430. I asked what all was done to my car when only my push to start button should’ve been done . The cashier walked me back to one of the service members where he had explained that 2 weeks ago when my car was at Honda and the O2 sensor was fixed instead of my start stop button, that they never charged me for the new O2 sensor they put in. They only charged me for the labor that was done not the actual part. Thank god o had the extra money or else I wouldn’t have been able to get my car for Honda’s mistake ! More

by latashac Verified Customer Verified Customer

Print

This is my 2nd Odyssey. I really believe in Honda. Got my oil change. No prob. Eric was good and gave me a check list of other items to keep in Mind oil change. No prob. Eric was good and gave me a check list of other items to keep in Mind More

by CICERO0 Verified Customer Verified Customer

Print

Very polite and accommodating. Approached me as soon as I pulled in. He was friendly and explained what was going to be done to the car. pulled in. He was friendly and explained what was going to be done to the car. More

by kmichaels6171 Verified Customer Verified Customer

Print

When I arrived for recall service, I was happy to see Eric Weaver was there. I have not always had a positive experience at Honda of Freehold but I knew that I could trust Eric. If I had gotten a differe Eric Weaver was there. I have not always had a positive experience at Honda of Freehold but I knew that I could trust Eric. If I had gotten a different representative, I would have politely asked for him, even if it meant waiting a little longer. I know that he will be professional, will give me an accurate estimate of how long they will need my vehicle and will contact me as soon as my vehicle is ready. More

by Ca Verified Customer Verified Customer

Print

Did what I expected. By using the dealer o am able to keep 2009 car running like new. Very good service, and did everything I wanted keep 2009 car running like new. Very good service, and did everything I wanted More

by R1J1HEU Verified Customer Verified Customer

Print

Fast, friendly and reliable. I liked that they washed my car. They should also vacuum and wipe the inside as well though. I thought I had a warranty for the entire lease term. I was told that. Not happy abo car. They should also vacuum and wipe the inside as well though. I thought I had a warranty for the entire lease term. I was told that. Not happy about that. More

by ptobasco Verified Customer Verified Customer

Print

11/4/2020 waited nearly 3 HOURS (arrived 950am, left 1250pm) for an oil change, tire rotation and replacement of air and cabin filters for my CRV. Had 10am appt, told service rep it was my first time tr 1250pm) for an oil change, tire rotation and replacement of air and cabin filters for my CRV. Had 10am appt, told service rep it was my first time trying this dealer for service, was told "should be out by Noon". Made clear I had an appointment 30 minutes away at 1pm. Should have known there'd be problems when it took 10 minutes standing around after arrival to even be greeted by a service rep. At Noon was told "almost done", at 1230 that they needed 20 more minutes. Was offered a loaner at that point, but the first car they brought was low on gas. Second one took more time so I just waited for my car. At 1230 brought all this to the attention of Service Manager Sal Hernandez and then things got even worse. He told me all his problems (very busy service dept, COVID, etc.) and became sarcastic and insulting as well. Didn't even get the free car wash since I had to finally leave once they finally gave me my vehicle. I guess having an appointment doesn't mean anything at Honda of Freehold, "home of the 3 hour oil change". I also told the Service Manager before I moved near Freehold that I bought 5 CRV's over the past 17 years at Honda of Princeton. You won't see me buying one at Honda of Freehold. More

by msilvers50 Verified Customer Verified Customer

Print

Easy service with quick response. Got a rental car without issue which was helpful to correct the two recalls on the car. Scheduling was also easy. without issue which was helpful to correct the two recalls on the car. Scheduling was also easy. More

by cristina2148 Verified Customer Verified Customer

Print