Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 18

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.9
406 Reviews

Dealership Experience

32 yrs, 3 mos

Industry Experience

50 yrs, 7 mos

4.9

406 Reviews

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406 Reviews of Eric Weiss

December 08, 2021

Dealership Rating
Employee Rating

Dropped off car the night before and work was completed early as I needed the car by midday. More

by DELIAFOYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

December 04, 2021

Dealership Rating
Employee Rating

Work done right. Professional and on time. No drama or unexpected outcomes. Appreciate the good experience. More

by WLee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

November 23, 2021

Dealership Rating
Employee Rating

Super service. A reliable and very attentive staff. Trust my car with this dealer. Thanks More

by JILLYFISCHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Nov 26, 2021

Secor Volvo Cars responded

Thank you for making us your trusted dealer. We greatly appreciate your business. We hope that you have a great Holiday Season! ~The Secor Team

November 20, 2021

Dealership Rating
Employee Rating

Eric has the “old school” customer service down, which is hard to find anywhere nowadays. Popped in last minute before closing with an issue with my car and he helped out and gave us a loaner with in 15 min. More

by SHELLEY533147
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters

Nov 22, 2021

Secor Volvo Cars responded

Thank you for sharing your story! We are glad to hear that Eric and his team are still on point for the "old school", even though we are incorporating in a whole lot of New School now too. We hope to continue to be your dealer for years to come. Thank you and have a Happy Holiday Season. ~The Secor Team

November 20, 2021

Dealership Rating
Employee Rating

Always feels like WE are putting Secor out - either making an appointment or in person More

by Ct Volvo Owner
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Keith Mattingly , Julie Mei

Nov 22, 2021

Secor Volvo Cars responded

We were sorry to learn of your concerns.No customer should ever feel as they are "putting someone out". Please give me a call so I can get more details and help.Thank you. Eric Weiss Parts and Service Director Secor Volvo Cars 860-442-3232 x103

November 17, 2021

Dealership Rating
Employee Rating

Good service. Timely, virtuous, precise. Nice experience Good service. Timely, virtuous, precise. Nice experience overall. Thank you. No issues or complains. Will come back. More

by srdjan56
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei

Nov 17, 2021

Secor Volvo Cars responded

Thank you for taking the time to share! We appreciate your business and hope to continue earning your business in the future too! ~The Secor Team

November 04, 2021

Dealership Rating
Employee Rating

Flexible and fast they are very courteous and the facility was clean. Appreciate them accommodating my schedule. More

by brionbonk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly

Nov 05, 2021

Secor Volvo Cars responded

Thank you for the great feedback! We appreciate you taking the time to share the story of your visit. ~The Secor Team

October 31, 2021

Dealership Rating
Employee Rating

Always a pleasure to work with and you are certain that it is fixed right They are loaded with information and continually keep you updated More

by SDUCEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Nov 04, 2021

Secor Volvo Cars responded

Thank you for the great review! ~The Secor Team

October 28, 2021

Dealership Rating
Employee Rating

Was greeted by an female employee, she was very helpful. Gentleman behind the desk was very professional. He, I believe was the one that took my appointment and ordered the new airbag. All went well. Thank More

by Bobbi Soxs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei, Diana in sales certainly knows her product.

Oct 29, 2021

Secor Volvo Cars responded

Thank you for the 5 Star Review! ~The Secor Team

October 22, 2021

Dealership Rating
Employee Rating

Secor service is responsive , listens & kept me in the loop during my recent service. Thank you More

by GAYGALLAGHERHERGLP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Keith Mattingly , Julie Mei

Oct 25, 2021

Secor Volvo Cars responded

Thank you for the great review of Secor Volvo's Service Department! ~The Secor Team

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