Eric Weiss
Eric Weiss at Secor Volvo Cars

Eric Weiss | Page 33

Service & Parts Manager

Secor Volvo Cars

545 Broad St
New London, CT 06320

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4.8
412 Reviews

Dealership Experience

32 yrs, 6 mos

Industry Experience

50 yrs, 10 mos

4.8

412 Reviews

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412 Reviews of Eric Weiss

September 14, 2019

Dealership Rating
Employee Rating

High Challenge Electrical Repair Solved Julie was professional in every way and satisfied all of my requests and questions completely in the journey of this difficult electrical diagnosis an More

by Paul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Julie Mei, Technician Randy (I never asked of his surname)

September 11, 2019

Dealership Rating
Employee Rating

Very quick I brought my car in for an oil and filter change, along with a security check. They were very quick and quoted me what else I can do going forward. More

by AIMIEWRITES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler

September 10, 2019

Dealership Rating
Employee Rating

30k service Service was very thorough. Nick is always easy to work with. Eric and Alex were very helpful. My car came back clean and in perfect condition. More

by SANDRALEEANNMCGUIRE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Alex Sadler, Nick

August 31, 2019

Dealership Rating
Employee Rating

Top notch If you volvo needs service, Secor is the place to go. The sales team is also one of the best as well. Also if you are in an accident. Secor has a high More

by CHRIS.HODGSON79.CH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Frank Foley, Nick Rose, Jennifer lewis

Sep 05, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Service, Sales and Collision Center in New London! Our goal is to make every experience a 5 star event and it looks like we really accomplished that with you. Thank you for mentioning the expertise of our teams as that is something we are truly proud to share with our customers. I will be sure to communicate your positive remarks to Jennifer, Eric, and Frank. We look forward to working with you in the future and wish you many years of safe and enjoyable travels. Respectfully, Charlie Secor, Dealer Principal

August 23, 2019

Dealership Rating
Employee Rating

Check Engine Light plus AM Radio Static Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me More

by CARLFRANZONI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona , Nick Rose, Alex Sadler

Aug 23, 2019

Secor Volvo Cars responded

Thank you for your review of Secor Volvo Service in New London. We are pleased that Steve, Nick, Alex, and Eric were able to provide 5 star customer service for you. We wish you many years of safe and enjoyable driving in your Volvo, one of the finest cars on the road. Respectfully, Charlie Secor, Dealer Principal

August 15, 2019

Dealership Rating
Employee Rating

Excellent all around! First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and he More

by PMGREEN1940
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard , Nick Rose

Aug 19, 2019

Secor Volvo Cars responded

Thank you for your review and nice comments.I think if you consider the value of factory trained technicians,Genuine Volvo parts and knowledge of the latest softwares /service information the cost is in line.Also you will find our pricing very competitive with other Volvo dealers.Please give me a call and I will be happy to review in more detail,thanks again,Eric Weiss,Service and parts director,Secor Volvo,860-442-3232 x103

August 15, 2019

Dealership Rating
Employee Rating

Service with a Smile The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were pr More

by KKG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose, Alex Sadler

Aug 15, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo in New London. We understand how valuable our customers' time is so we greatly appreciate your highlighting what it was in particular that your appreciated about the service performed on your vehicle including the team's professionalism and efficiency. Our goal is to make every experience with Secor Volvo a 5-star event and we are proud that we accomplished that with you! I will communicate your positive comments to Eric, Nick, Alex and the rest of our Secor Volvo Service team. We wish you safe and enjoyable travels for many years to come. Respectfully, Charlie Secor, Dealer Principal

August 14, 2019

Dealership Rating
Employee Rating

Wonderful Experience The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, howeve More

by PCAMPBELL1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Stephen Plona , Nick Rose, Alex Sadler

Aug 15, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Service in New London. Our goal is to make every experience a 5 star event and it looks like we really accomplished that with you from sales to service! Thank you for recognizing the professionalism of our team. I will be sure to communicate your positive comments to the different members. We wish you many years of safe and enjoyable travels in your Volvo. Respectfully, Charlie Secor, Dealer Principal

August 11, 2019

Dealership Rating
Employee Rating

Couldn't ask for any more! Courteous, efficient, and thorough. Serviced one car and bought a 2nd vehicle. We have been with Secors for 25 years. They have never let us down. More

by R2CANINESR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Diane Gebhard, Steve Matters , Frank Foley, Anthony Gonci, Nick Rose, Alex Sadler

Aug 15, 2019

Secor Volvo Cars responded

Thank you for this amazing review including our personnel from Sales to Service at Secor Volvo in New London. Our goal is to provide a 5 star experience with every event at Secor Volvo and it looks like we really accomplished that with you! We appreciate your referencing the skills of our team members who provide courteous and efficient service every time. I will be sure to pass on your positive comments to Diane, Steve, Nick, Alex, Eric, Anthony and Frank with respect to your service and purchase of another vehicle from Secor Volvo. We appreciate our wonderful customers also. We wish you many years of safe and enjoyable travels in your Secor vehicles. Respectfully, Charlie Secor, Dealer Principal

August 08, 2019

Dealership Rating

as usual As usual, EXCELLENT. dealt with Nick & Alex only this time. Missed seeing Juius. As i told Diane G. last time..as soon as I win the Lottery...gonna ma More

by Lafs5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Nick Rose

Aug 15, 2019

Secor Volvo Cars responded

Thank you for this excellent review of Secor Volvo Service in New London. We strive to make every experience with Secor Volvo a 5 star event and it looks like we really accomplished that with you! Thank you for taking the time to explain what made the service excellent, including the work of Nick and Alex. I will be sure to communicate your positive comments to them and the rest of the Service team. Thanks also for mentioning the new showroom - it is beautiful and it's nice to know that it is appreciated! We wish you many years of safe and enjoyable travels in your Secor Volvo. Respectfully, Charlie Secor, Dealer Principal

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