Eric Weiss | Page 33

30k service Service was very thorough. Nick is always easy to work with. Eric and Alex were very helpful. My car came back clean and in perfect condition. Service was very thorough. Nick is always easy to work with. Eric and Alex were very helpful. My car came back clean and in perfect condition. More

by SANDRALEEANNMCGUIRE Verified Customer Verified Customer

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Top notch If you volvo needs service, Secor is the place to go. The sales team is also one of the best as well. Also if you are in an accident. Secor has a high If you volvo needs service, Secor is the place to go. The sales team is also one of the best as well. Also if you are in an accident. Secor has a highly trained collision shop on site. It truly is a one stop car experience. I would go anywhere else! More

by CHRIS.HODGSON79.CH Verified Customer Verified Customer

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Check Engine Light plus AM Radio Static Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me Nick flexible in scheduling appt. Steve helpful in providing loaner/demo for consideration. Check engine light diagnosed, Service did not call me to discuss, they simply fixed it under warranty. I could have provided additional vehicle history that may have helped their process. Radio static fixed, but left open cover in trunk. Eric fixed on the spot! More

by CARLFRANZONI Verified Customer Verified Customer

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Excellent all around! First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and he First, I found Nick at the service desk to be exceptionally knowledgeable and helpful.secondly, the lady in the body shop understood my problem and helped me with speedy resolution. My single issue is the cost of the 40k oil change and safety check. I think $600 is a bit steep. More

by PMGREEN1940 Verified Customer Verified Customer

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Service with a Smile The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were pr The issues with our car were detected and remedied quickly and efficiently. The team accommodated our need for alternative transportation and were professional and courteous. More

by KKG Verified Customer Verified Customer

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Wonderful Experience The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, howeve The service team were wonderful while I was visiting and very quick to assist even with a request I had not Volvo related. I felt bad for them, however, as there was a patron that was extremely hostile to your team and accusing them of stealing his money for work that was completed on his vehicle. They handled it beautifully and remained pleasant to the man despite of his behavior. More

by PCAMPBELL1 Verified Customer Verified Customer

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Couldn't ask for any more! Courteous, efficient, and thorough. Serviced one car and bought a 2nd vehicle. We have been with Secors for 25 years. They have never let us down. Courteous, efficient, and thorough. Serviced one car and bought a 2nd vehicle. We have been with Secors for 25 years. They have never let us down. More

by R2CANINESR Verified Customer Verified Customer

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as usual As usual, EXCELLENT. dealt with Nick & Alex only this time. Missed seeing Juius. As i told Diane G. last time..as soon as I win the Lottery...gonna ma As usual, EXCELLENT. dealt with Nick & Alex only this time. Missed seeing Juius. As i told Diane G. last time..as soon as I win the Lottery...gonna make her week!!! AND.....LUV the new showroom. More

by Lafs5 Verified Customer Verified Customer

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Multi-component maintenance job I've been a Secor customer for almost two decades, and they continue to excel. Steve Plona has consistently, thoughtfully and professionally worked w I've been a Secor customer for almost two decades, and they continue to excel. Steve Plona has consistently, thoughtfully and professionally worked with me and my family members to discern our needs and locate just the right vehicle (now up to 7 Saab or Volvo sales over the years). Eric Weiss has frequently gone way out of his way to ensure great service. He has worked with both Saab and Volvo HQ to facilitate proper reimbursement, and he's even driven a couple of my cars roundtrip to his home to ensure a proper diagnosis and repair. Nick Rose at the service desk has a sharp mind and positive personality, and he's able to explain the issues and shop recommendations with a level of detail appropriate to the customer. When needed, Nick will have the technicians speak directly with me, and I've always been impressed. On the most recent job, I had to have maintenance work on a number of systems on a 7-year old XC60 with 170K miles. The issues and recommendations were explained to my satisfaction and the repairs were completed in short order. I'd find it hard to take my cars anywhere else for service, or buy from any other dealer. I must also highlight the body shop work done in the past (perfect) and the great shuttle service. More

by DRDRUGDEV Verified Customer Verified Customer

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Exceptional Serivce Mr. Weiss, Service Director and staff were all very helpful when I experienced issues with electronic messaging system on my Volvo. My vehicle is sti Mr. Weiss, Service Director and staff were all very helpful when I experienced issues with electronic messaging system on my Volvo. My vehicle is still under warranty and it was suggested that I have the vehicle towed which I did by Volvo roadside assistance (no charge). They checked the problem and changed a sensor for the oil (no charge). More

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