Eric Werner
Eric Werner at Werner Mazda

Eric Werner | Page 5

GENERAL MANAGER

Werner Mazda

736 Huse Rd
Manchester, NH 03103

Contact Me
4.8
295 Reviews

Dealership Experience

11 yrs, 4 mos

Industry Experience

14 yrs

Specialties & Trainings

Mazda Master Certified.

4.8

295 Reviews

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295 Reviews of Eric Werner

September 05, 2024

Dealership Rating
Employee Rating

Very nice service and excellent people. I actually love the car so much. The staff very nice More

by WINSTON.VARNIE
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond , Roger Turnquist

August 22, 2024

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Employee Rating

Ryan and the rest of your staff was polite knowledgeable and were very respectful and attentive to our needs a seamless car buying experience that more dealerships should strive to be like will highly recom More

by joemreese
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

August 21, 2024

Dealership Rating
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The whole purchase process was a smooth transition and everyone was pleasant to work with. More

by msmily16
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lewis, Ryan Chisholm

August 01, 2024

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Excellent service! The staff is very helpful and friendly! I would highly recommend Werner Mazda! More

by phm630
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

July 02, 2024

Dealership Rating
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Was taken advance of because they knew I was in a need of a car immediately with a certain color. Was given a price of 29k for a cx50 that had a $595 color upgrade and when I told them I want a stock black More

by fishlips723
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Robert Hering

Jul 02, 2024

fishlips723 responded

You know what the cars costs to dealers we dont. Im sure that if a car could be sold for 29k with a 600 paint upgrade it could also be sold atleast for that amount with a stock no add up black paint. Im not even going to mention the bogus $495 government fee that you wanted to charge me that doesnt exist. Im always fascinated when dealers get defensive about their practices while your whole business is based on deception. No other industry is run like that, its been going on for 80 years and at this point you all just think its normal to run a business like that. Thats why for most people buying a car is the worst experience of their lives vs being one of the happiest

Jul 02, 2024

fishlips723 responded

Also, i wish you had the guts to respond to me publicly vs privately

Jul 02, 2024

fishlips723 responded

GUTLESS comment???? F.U. Im very upfront with you. As stated i was quoted 29k for a car that had a 600 paint upgrade but you sold me one with a standard paint job for 29.5 cuz you knew thats what we wanted. Also lets not forget the $495 that you wanted to charge me for nonexistent government charges. Its all in texts messages if you want a reminder. PEOPLE HATE BUYING A NEW CAR because of your shenanigans

Jul 02, 2024

fishlips723 responded

Lol. F.u is a hate speech? You can rest assured that i wont buy a car from you again but you do owe me 1 year of free maintenance and 3 years and 36k miles warranty per our contract

Jul 02, 2024

fishlips723 responded

Ehhhhhhhh, embarrassed to show my face???? This is from a car dealer guy. Its so funny

Jul 02, 2024

fishlips723 responded

Again you keep responding to me in private and make me sound like im responding to air. Respond publicly

Jul 02, 2024

fishlips723 responded

I disgree that this format should be private otherwise the option of having our conversation public or private shouldnt be available. Also i disagree that i hate dealing with car dealerships, i bought a brand new gmc denali last year and they were extremely professional and forthcoming. Again i wish would make your comments public so i dont sound like im talking to air. But i assume as usual you would prefer your bs is kept underwraps. Whooops was that comment a hate speech and you're going to cry to your mom?

Jul 02, 2024

Werner Mazda responded

This is a misrepresentation of the facts. We offered you a car that was on our lot for discounted price. You then asked for a specific color. We gave you new quote on the car we would have to source for you, also at a price well behind MSRP. You said great get me the car. Now that you have bought and paid for it, you have complained on the survey and now a social review site. How much more honest could we have been? We try and do the right thing by our customers, but this is unfair of you.

Jul 02, 2024

Werner Mazda responded

You act like this was not disclosed to you before making the purchase. All vehicle cost are available online, Truecar, Edmunds, KBB, and many more locations. There are no secrets in car business any more. Most people have great experiences buying car these days. When you complain about buying the car at the price we quoted you before hand is somewhat amazing to me. I really do not appreciate you trying to bait me with the gutless comment. I did this privately to try and reason with you.

Jul 02, 2024

Werner Mazda responded

Really FU. to me. You are one the only people that hates buying a car. Please do not ever come here again, your hate speech is unwelcome.

Jul 02, 2024

Werner Mazda responded

Yes hate speech, I hope you never buy car from any dealer, as they do not deserve this type of behavior. You have a warranty from Mazda and it is good at any store. You want to come in for a free year of maintenance after the way you treat us? I would be embarrassed to show my face after this.

Jul 02, 2024

Werner Mazda responded

That is what this format is for, the deal was private. As should any conversation we have. You hate car dealers it seems. Like we are less of a person than you?

June 04, 2024

Dealership Rating
Employee Rating

I would not recommend working with this dealership, especially if you are having them process the registration. There is a 7 day grace period if you live in MA and despite consistent efforts to reach t More

by Evi
Sales Price Transparency
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Purchase Time
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Recommend Dealer
No

Other Employees Tagged: Rich Hammond

May 23, 2024

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Rob was super helpful, communicative, and understanding + accommodating of our schedule with a newborn. Excellent customer service from start to finish. More

by kg
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Robert Hering

May 22, 2024

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Employee Rating

This was a great experience for buying my first car that was pre-owned. David was super helpful and took the time to fully explain each feature about the car that I was looking at and some more that aren’t More

by nther913
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: David Lee

May 18, 2024

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Employee Rating

Wonderful experience with the dealership. Cameron was excellent to work with. Would highly recommend them. More

by lewisjcohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rich Hammond, Cameron Landry , Jay Trabucco

May 10, 2024

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Employee Rating

The Werner team works hard to get the best options with no pressure and very transparent. I have bought 3 cars with Mike Heintz, great salesman. The service center is professional, friendly and knowledge More

by nhnessa
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Michael Heintz , Jay Trabucco

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