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Eric Wright
Eric Wright at MINI of St Louis

Eric Wright

Parts Manager

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.4
26 Reviews
4.4

26 Reviews

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26 Reviews of Eric Wright

January 31, 2026

Dealership Rating
Employee Rating

Everyone was nice to work with. Erica was our service advisor and kept us posted. More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells

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December 23, 2025

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Employee Rating

Always make me feel like I’m their most important customer and that I’m satisfied when I leave More

by nickykb122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Erica Wells

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Jan 02, 2026

MINI of St Louis responded

Thank you so much for the kind review! We are glad to always make your experience memorable. We appreciate you always choosing us! :)

December 19, 2025

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Employee Rating

Wonderful sales team and service department. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. More

by Katie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson

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Jan 02, 2026

MINI of St Louis responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had such a positive experience with our sales team and service department. Providing friendly, clear, and prompt care is always our goal. We appreciate your recommendation and look forward to taking care of you again in the future! :)

November 14, 2025

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Employee Rating

Clean , very efficient and very friendly, enjoyed walking around and checking out everything Mini Of St Louis had to offer. More

by Hockey_63301@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson

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Nov 14, 2025

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

November 03, 2025

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Employee Rating

Only dealer within 100 miles. Rude sales staff. They try to charge for services you don’t approve. Watch your bill closely. More

by Noneyabuzzness
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson

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Nov 04, 2025

MINI of St Louis responded

Hi, We are very sorry to hear that you were disappointed with your service appointment. Our staff is normally very friendly. We are curious what it was that you were charged for or almost charged for that you did not approve. Our normal approval process prevents this from happening. We are always striving to improve. Please contact our Service Manager, Scott Thompson, at 314-644-6464 and let him know what it was, so that we can review and prevent this from happening again. Thank you.

August 02, 2025

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Employee Rating

Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. More

by nada.abumrad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson

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Sep 11, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad our team always provides friendly and thorough service. We love having you as part of the MINI family! :)

July 02, 2025

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Employee Rating

Whenever we are in the dealership, we always feel extremely welcomed and they make us feel like we are a part of the Mini family. More

by steve.shelton73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

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Sep 15, 2025

MINI of St Louis responded

Thank you for the kind words! We love hearing that you feel like part of the MINI family every time you visit, because you are! We look forward to welcoming you back soon. :)

April 07, 2025

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Employee Rating

Everyone there is very friendly and eager to help. They keep you posted on your service and let you know if anything additional is needed with no pressure to do it right then. More

by Kim Howell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells

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Sep 29, 2025

MINI of St Louis responded

Thank you for sharing your experience! We’re glad to hear our team kept you informed and made the process pressure-free. We truly appreciate your feedback and look forward to assisting you again!

April 04, 2025

Dealership Rating
Employee Rating

The whole process went smoothly. All the way from service write up with Steve P., Spencer in the Service Dept. to Carrie at the cashier office. Great place with great people. Would h More

by Mike.crader56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson

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Sep 29, 2025

MINI of St Louis responded

Thank you for the kind words! We’re so glad Steve, Spencer, and Carrie made your visit smooth from start to finish. We truly appreciate your recommendation and look forward to seeing you again!

March 06, 2025

Dealership Rating
Employee Rating

The Mini St Louis Service Family are the best. Always friendly and take great care of my Mini. Love Mini of St Louis! More

by rfix63114
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer, Erica Wells , Joe Emerson, Todd Feuerhaken

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Oct 13, 2025

MINI of St Louis responded

Thank you so much for your kind words! We’re thrilled to hear you feel like part of the MINI St. Louis family, that’s exactly what we strive for. We appreciate you trusting us to care for your MINI! :)

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