Eric Yngve | Page 9

Over promised under delivered Bought new car with remote start. Remote start was never installed as promised when we picked up car. Very disappointed, had to bring it back to be in Bought new car with remote start. Remote start was never installed as promised when we picked up car. Very disappointed, had to bring it back to be installed and had to wait 45 minutes when dropping the car off to get paperwork squared away even when we had an appt to drop car. Was told they would fill the gas and clean car to make up for inconvenience but empty tank and not cleaned when picked up. Also had to wait 30 minutes when picking up car becuase they couldnt find keys or paperwork. Wouldnt buy a car from this dealership again. More

by 123 Verified Customer Verified Customer

Report | Print

Over the top customer service I had a very positive experience working with Eric. I would actually rate him a 10 if I could. I have been a Toyota owner for over 20 years and have a I had a very positive experience working with Eric. I would actually rate him a 10 if I could. I have been a Toyota owner for over 20 years and have always had good experiences. However, my experience working with Eric was over the top. My husband and I have had some finical issues and Eric was so understanding and walked us throw the process of leading a new rav 4. He was knowledgeable, confident and a pleasure to whom to work. I would highly recommended seeking him out at the dealership. I will encourage my granddaughter to see Eric after she graduates college this June. And at some point in the future she will be looking to lease a new Toyota. More

Report | Print

Alberto went above and beyond! First class treatment. Gave me his undivided attention and saw me through the leasing process smoothly and quickly. Stayed in contact with me from the First class treatment. Gave me his undivided attention and saw me through the leasing process smoothly and quickly. Stayed in contact with me from the minute I walked in the door until I drove out of the parking lot in my new car. Great job!!! More

Report | Print

Buying a Prius Plugin Good sales reps, good price, relatively low pressure, forgot to mention locking wheel bolts, but good to drive off the lot price quote. Would come b Good sales reps, good price, relatively low pressure, forgot to mention locking wheel bolts, but good to drive off the lot price quote. Would come back for my next car purchase. More

by CHARLIESQUIRES Verified Customer Verified Customer

Report | Print

Excellent service! Excellent service. Amer and Eric were extremely helpful. I am a fan of toyota and plan to return to them when I need new vehicles in the future. Excellent service. Amer and Eric were extremely helpful. I am a fan of toyota and plan to return to them when I need new vehicles in the future. More

by BOSTONIMMUNOLOGY Verified Customer Verified Customer

Report | Print

Car forgotten Did not have service.had appointment and was told longest I would wait was 90minutes after I waited 90 minutes with no update I asked the service repr Did not have service.had appointment and was told longest I would wait was 90minutes after I waited 90 minutes with no update I asked the service representative about the status and he said the car had not been brought in yet. He didn’t know why but could get me in and out in 45 minutes. I had to leave and was really disappointed. I took the morning off to have this done and in the past have chosen to take my car to Toyota even though more expensive than a mechanic because of the service and concern regarding my time and experience. I wasted 3 hours of my day for nothing. More

by JOANNEO2 Verified Customer Verified Customer

Report | Print

One of the best new car buying experiences we've had Great experience with Majed Abdalla. He was very friendly, fast and efficient. The negotiation went about as smooth as one can expect. In the end, Great experience with Majed Abdalla. He was very friendly, fast and efficient. The negotiation went about as smooth as one can expect. In the end, we feel we got a very good and fair deal on our new 2019 Toyota Highlander LE. Eric Yngve, the sales manager that came in to close the final deal, was also very good. More

by EVGONG0 Verified Customer Verified Customer

Report | Print

"Used Car Purchase" Works only for Sale Only Hi, Appreciate the service from Mr. Amer Hajou and Mr Eric Yngve, BUT I have had the worst experience with the Manager and few other people at th Hi, Appreciate the service from Mr. Amer Hajou and Mr Eric Yngve, BUT I have had the worst experience with the Manager and few other people at the store and I decided that I would never buy the car from them again. I tried to reach the General Manager to let them know about my concern through email and also through phone( Phone calls - 8 times and 2-4 emails to each general manager -Jason and Matt). But they were not bothered to reach me as the sales was done. They don't follow guidelines of there own promotions and seek how much they can make profit from the customer. I was eligible for the promotion offer and after calling the manager 6 times he agreed that I will get the offer and I drove to the location that is around 25 miles from my home and they kept me waited for 70 minutes and then the manager said that we can't give you the remote keyless starter as it has to be asked during the sale and not after 1 day of the purchase. The Offer does not mention anything about when to ask about it unless it is not expired and the car is purchased. The manager started giving me excuses and he knew what he was saying was totally avoiding customer respect and out of topic. The manager was checking out on how much was he making from the deal and if that is not good car deal he would even help you for any future endeavors. ****Note - I ask the Boch Guys to be honest. Todays customer are smart don't try to fool them or else you will be the one to lose from your business. Business doesn't come from just from money but a valuable and loyal customer. More

by GGun Verified Customer Verified Customer

Report | Print

Noah and Eric. Are Awsome, ERIC Every time great price I have a least three cars from Eric this was my first from Noah, They are both fantastic and I’ll be back. It’s actually fun to go to your dealership I have a least three cars from Eric this was my first from Noah, They are both fantastic and I’ll be back. It’s actually fun to go to your dealership More

by BDOYLE763 Verified Customer Verified Customer

Report | Print

Eric Yngve - Simply the best I have never experienced such professionalism, knowledge and caring in my nearly 50 years. Eric made our purchase actually enjoyable. He was quick a I have never experienced such professionalism, knowledge and caring in my nearly 50 years. Eric made our purchase actually enjoyable. He was quick and efficient and even brought my sick wife orange juice with an environmentally safe straw. Nobody compares to Eric Yngve! More

Report | Print