Erica Pollino

First of all, I was hoping for a Great experience considering I would be purchasing a vehicle other than what I was use to driving. The sales rep we had was very helpful and friendly; however, the fi considering I would be purchasing a vehicle other than what I was use to driving. The sales rep we had was very helpful and friendly; however, the financial representative did not seem to friendly at all. I felt rushed and uneasyand very dissatisfied. The top of the vehicle on the inside has an area that is stained or dirty and the back seat was sticky. When purchasing a vehicle we have always been given a lanyard, key chain, visor or some type of momento, but nothing was given. Not even shown where we could purchase something for the car. I was very disappointed with the experience. More

by bluera Verified Customer Verified Customer

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Erica is very friendly and excellent customer service. She was professional and helpful showing us the new car function. She was professional and helpful showing us the new car function. More

by kkc217 Verified Customer Verified Customer

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The staff was very knowledgeable and helpful throughout the purchasing experience. Hunter was very helpful with the tech functions! the purchasing experience. Hunter was very helpful with the tech functions! More

by scotteanderson Verified Customer Verified Customer

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From start to finish, buying a car was seamless and Erica was exceptional! Would highly recommend Northside to anyone looking for a Lexus. was exceptional! Would highly recommend Northside to anyone looking for a Lexus. More

by tjelliott123 Verified Customer Verified Customer

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We have used Erica for the past two years and she has put us first. us first. More

by MARTIKNOTTS Verified Customer Verified Customer

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Quick and easy process. Explained all payment options and answered all questions. I would recommend. Explained all payment options and answered all questions. I would recommend. More

by rhondacarr2002 Verified Customer Verified Customer

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From start to finish, Erica made the process seamless. She was able to accommodate my needs and service was top notch! Mason was fantasticb He was very responsive and was able to get us out of dealersh She was able to accommodate my needs and service was top notch! Mason was fantasticb He was very responsive and was able to get us out of dealership within less than an hour. More

by diane19 Verified Customer Verified Customer

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Everyone was extremely helpful in the fullest capacity. Very knowledgeable and professional. No pressure tactics either. Very knowledgeable and professional. No pressure tactics either. More

by gri90 Verified Customer Verified Customer

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If there was a car, sales person, president, Erica Pollino Would be it. GR call Northside Lex and ask for her if you want a non-pushy sale experience. Pollino Would be it. GR call Northside Lex and ask for her if you want a non-pushy sale experience. More

by descant201 Verified Customer Verified Customer

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It was a pleasure dealing with Erica Pollino. She behaved like a true Professional, answered our questions and helped us pick up the car that we wanted. She behaved like a true Professional, answered our questions and helped us pick up the car that we wanted. More

by malikjb Verified Customer Verified Customer

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