Mason Wroten

Overall our experience was great, however, one thing that was a little disappointing was that we were told we could put a deposit down on the car we wanted and then once we did we were told that they weren’t was a little disappointing was that we were told we could put a deposit down on the car we wanted and then once we did we were told that they weren’t sure they could hold the car until our appointment that our salesman set up for us. Isn’t the whole point of putting a deposit down on something is to reserve it? If you can’t do that, then please do not make that an option for your clients. We ended up getting the car we wanted but that was a bit confusing. More

by stephanie.n.artzner Verified Customer Verified Customer

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Northside is a welcoming atmosphere and that's customers like family. They are professional and happy to answer any questions like family. They are professional and happy to answer any questions More

by LAKELIFERS Verified Customer Verified Customer

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This was our third time to buy a car from Northside Lexus. Bobby Bosley helped us each time. Wonderful experience. He took time to answer all of our questions. Great customer service. Lexus. Bobby Bosley helped us each time. Wonderful experience. He took time to answer all of our questions. Great customer service. More

by CH Verified Customer Verified Customer

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Hector was amazing! He made sure all my questions were answered, and was able to solve an issue I had which resulted in my purchase. My car was ready when I went to pi He made sure all my questions were answered, and was able to solve an issue I had which resulted in my purchase. My car was ready when I went to pick it up and I love it! More

by amusd Verified Customer Verified Customer

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Very good experience once again. Lisa Scogin was very knowledgeable regarding our 2024 Lexus RX350. Lisa Scogin was very knowledgeable regarding our 2024 Lexus RX350. More

by m.smith11 Verified Customer Verified Customer

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I was pleasantly surprised in the time it took to have all my questions answered and the whole process was seem less. all my questions answered and the whole process was seem less. More

by annisanwhite Verified Customer Verified Customer

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Professional staff Easy to deal with Only negative was trying to find key fob to cars… no accountability on location when taken by sales staff causes wait for customers. trying to find key fob to cars… no accountability on location when taken by sales staff causes wait for customers. More

by gbtaylor10827 Verified Customer Verified Customer

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I was unexpectedly searching for a car after an auto accident. Steve helped me find the perfect vehicle. The purchase process was easy and everyone at the dealership was friendly and welcoming. accident. Steve helped me find the perfect vehicle. The purchase process was easy and everyone at the dealership was friendly and welcoming. More

by janeweber Verified Customer Verified Customer

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Good service, mark was very personable, nice personality, no pressure, I would buy again from him no pressure, I would buy again from him More

by larry.lapko Verified Customer Verified Customer

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The dealership ran my credit 3 times which negatively impacted my credit score. I did not think my credit needed to be ran soo many times for one transaction. impacted my credit score. I did not think my credit needed to be ran soo many times for one transaction. More

by UDEKESOM Verified Customer Verified Customer

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