Erica Pollino
Erica Pollino at Northside Lexus

Erica Pollino | Page 15

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
188 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

188 Reviews

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188 Reviews of Erica Pollino

February 12, 2021

Dealership Rating
Employee Rating

Exceptional communication , courtesy and service! Professional and attentive to my choice of vehicle . I look forward to a long term relationship with this dealership and my Family More

by VOHAJU
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Lance Williams

Feb 12, 2021

Northside Lexus responded

Welcome to the Northside Lexus family! We are thrilled to hear that you received professional service from our team which earned your business. Thank you so much! We wish you safe driving in your new vehicle.

January 30, 2021

Dealership Rating
Employee Rating

The experience I had with the sales person, finance manager have all been nothing short of amazing. This dealership isn’t the closest to my house, but I will be going back with all service needs once m More

by BRANDON.THOMAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Feb 01, 2021

Northside Lexus responded

Brandon, we are honored by your stellar feedback! Thank you for making the trip to work with us here at Northside Lexus. Safe travels!

January 16, 2021

Dealership Rating
Employee Rating

Absolutely a wonderful experience. Erica was so patient with us and answered all our questions. The showroom and waiting area is very nice. Everyone we encountered was very friendly. More

by TUSTYNIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Jan 18, 2021

Northside Lexus responded

Thank you for taking the time to review us and shout out Erica! We appreciate your business and are happy to hear that you are so confident in the Northside Lexus team to get the job done. Drive safely, and we hope to see you again down the road!

January 07, 2021

Dealership Rating
Employee Rating

Erica Pollino was awesome. Haven’t been to the dealership yet since she delivered to my home but sure it will be a great experience.. More

by KPOST2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2021

Northside Lexus responded

Reviews like this one always make us smile! It's great to hear that Erica delivered such an exceptional buying experience, and we'll be sure to let her know how much you appreciated her help. Thank you for your confidence in Northside Lexus - we look forward to seeing you in person soon!

January 06, 2021

Dealership Rating
Employee Rating

It was a pleasure working with Erica Pollino. She is very professional, nice, polite, and helpful. Also, I really appreciated the fact that she is not pushy and aggressive as a salesman. I highly encourage t More

by IULIATOMESCU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Jan 06, 2021

Northside Lexus responded

Hearing that you had such a successful experience working with Erica made our day! Thank you for your business and for taking the time to share. We are wishing you many safe and happy miles in your new vehicle and hope to see you back at Northside Lexus for your first oil change!

December 30, 2020

Dealership Rating
Employee Rating

This was our first time visiting a Lexus dealership, let alone buying a Lexus. It was as good of an experience buying a car as one could have. More

by bkenski6
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Dec 31, 2020

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so glad you had a great experience working with our team at Northside Lexus, and we hope that you continue to enjoy your newly purchased vehicle!

December 20, 2020

Dealership Rating
Employee Rating

Marcus Atkins ruined our experience, he rushed us the whole time to sign the contract, was more concerned about going home then helping customers. Hope he doesnt treat all the customers this way. More

by joh9477
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Marcus Atkins

Jan 06, 2021

Northside Lexus responded

This feedback is very concerning to read. We strive to deliver an enjoyable and pressure-free purchase experience, and I apologize if this was not better reflected in your time working with us. I assure you that I will look into this situation to make sure that it is properly addressed. I understand that we have let you down, but if there is anything more I can do to assist you, please feel free to give me a call. Thank you, Tim Karmout - General Sales Manager - 281-569-3308

December 11, 2020

Dealership Rating
Employee Rating

Erica Pollino went extra miles to help, her dedication and passion for the brand need to be recognized and rewarded Very dedicated and helpful, excellent More

by MEDTNER68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2020

Northside Lexus responded

Thank you so much for sharing this wonderful feedback about Erica! We are thrilled to hear that her service stood out to you. Our team at Northside Lexus appreciates your support!

December 11, 2020

Dealership Rating
Employee Rating

Fantastic service. Worked with Ms Erica Pollino and she came through to help us find the perfect vehicle for us. Couldn’t be happier with the car and service we experienced. Would recommend very highly to More

by john_son_nguyen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: David Ortiz

Dec 11, 2020

Northside Lexus responded

Hi John - Thank you for the rave review! We are overjoyed to hear that Erica helped you drive home in the right car and as happy customers. All of us at Northside Lexus are grateful for your business and kind recommendation.

December 03, 2020

Dealership Rating
Employee Rating

For buying a new car it was as pleasurable as it could be. Erica was super to deal with and enjoyed your nice and friendly staff More

by Dickie
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Caleb Vario

Dec 03, 2020

Northside Lexus responded

Reviews like this one always make us smile, Dickie! It's great to hear that Erica and the rest of the team here at Northside Lexus made your car-buying experience so special. We wish you many happy miles in your new vehicle!

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