Lance Williams

Purchased a bespoke Lexus LC500 Convertible from Northside Lexus. Mr. Christianson, the GSM at the store called me to tell me "lying" about wanted to buy the Bespoke car. That he (used the term I, Northside Lexus. Mr. Christianson, the GSM at the store called me to tell me "lying" about wanted to buy the Bespoke car. That he (used the term I, not we as Lexus) doesn't trust me, and will not sell the car to me, and "release it"; that my money can be refunded to me if it comes through... That's on the day my wire went through eventually. The dealership itself is impressive, but leadership conduct matters. I raised the matter with leadership, got a generic "understands our customer service expectations and that acts in accordance with our Lexus Values in all aspects of his employment" response from leadership. Because of my experience, I would not do business with this dealership again. More

by LC 500 Buyer Verified Customer Verified Customer

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Outstanding experience with sales representative Nicholas Makrakis. He is super helpful dynamic listens to your requirements and appropriately Addresses and acquires the correct car and deal. He is the best. Makrakis. He is super helpful dynamic listens to your requirements and appropriately Addresses and acquires the correct car and deal. He is the best.! Dealership is excellent. I’ve had multiple cars through them most recent purchase is outstanding LX 700 H. More

by mbaig1 Verified Customer Verified Customer

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Communication was great during the entire process (being a buyer from out of town) and Rex and David were very enjoyable and great to work with. a buyer from out of town) and Rex and David were very enjoyable and great to work with. More

by BSmith74 Verified Customer Verified Customer

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Northside Lexus customer for 20+ years. Again, Joshua genuinely fulfilling our expectations until we were 100% all around satisfied with our purchase. Thank you all. Again, Joshua genuinely fulfilling our expectations until we were 100% all around satisfied with our purchase. Thank you all. More

by Dave Verified Customer Verified Customer

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This is our fifth ES from Northside Lexus. Each one has been a very good experience that’s why we keep going back. The people are always there to support your needs. Each one has been a very good experience that’s why we keep going back. The people are always there to support your needs. More

by E.CARO Verified Customer Verified Customer

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Everyone we were in contact with were friendly and welcoming and willing to help. Like the well appointed facility and amenities. welcoming and willing to help. Like the well appointed facility and amenities. More

by GLOPICCOLO Verified Customer Verified Customer

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All the dealership staff were welcoming and got down to business right away. The whole purchasing process was very efficient with minimal upselling of aftermarket products. business right away. The whole purchasing process was very efficient with minimal upselling of aftermarket products. More

by AHOLMES7 Verified Customer Verified Customer

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A very pleasant sales experience and a professional sales and finance staff. Looking forward to continuing to do business with Northside . and finance staff. Looking forward to continuing to do business with Northside . More

by tws Verified Customer Verified Customer

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First Class Experience! Our salesman, Douglas Tosh, was very professional and very knowledgeable about the car. Lance Williams the Sales Manager was incredibly helpful and e Our salesman, Douglas Tosh, was very professional and very knowledgeable about the car. Lance Williams the Sales Manager was incredibly helpful and extremely impressive! Marcus Atkins in the finance department was also very knowledgeable, extremely helpful and very kind. We will most definitely recommend Northside Lexus to our friends! More

by MARK.KELLER Verified Customer Verified Customer

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Couldn’t be more pleased and impressed with the service from all of the staff. We will definitely be back from all of the staff. We will definitely be back More

by Mason20 Verified Customer Verified Customer

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