Erica Pollino
Erica Pollino at Northside Lexus
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Erica Pollino | Page 14

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.8
157 Reviews

Dealership Experience

5 yrs, 8 mos

4.8

157 Reviews

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157 Reviews of Erica Pollino

August 25, 2020

Dealership Rating
Employee Rating

Erica Pollino was fabulous and made all the difference...in our Lexus experience! Timely, professional, polite, and thorough. Plus, she was interested in establishing a connection as well as a More

by HOWARD.SHORT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 25, 2020

Northside Lexus responded

Howard - we couldn't ask for better feedback as customer satisfaction is our priority. Thank you for shopping with Erica at Northside Lexus. Enjoy your new ride!

August 13, 2020

Dealership Rating
Employee Rating

Northside Lexus made the buying process easy and pressure free. Erica was very knowledgeable about the features of our vehicle. James provides several finance options and easily explained them. First class s More

by WROBBYWHITE
Recommend Dealer
Yes

Other Employees Tagged: David Trice , James Vu

Aug 13, 2020

Northside Lexus responded

Thank you for taking the time to leave us a review! We are so happy to hear that Erica and James delivered such a straightforward and efficient purchase experience. Congratulations on the new vehicle and we hope to see you back for your first oil change! - The Northside Lexus team

July 31, 2020

Dealership Rating
Employee Rating

Positive Experience. After my previous Lexus was demolished in an accident Northside Lexus employees (from the Collision Center to Sales) were very helpful. Salesperson ( More

by BobWoodlands
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes

Other Employees Tagged: Chad Smith

Jul 31, 2020

Northside Lexus responded

Thank you for the review! It was our pleasure to assist you here at Northside Lexus, and we will certainly let Erika know that you appreciate her help. If you ever need anything else, don't hesitate to come back and see us again!

July 29, 2020

Dealership Rating
Employee Rating

Erica was awesome and so was Doug Gilmer!!!!they both were very helpful and have followed up with me. Wonderful experience in purchasing my new vehicle More

by geo.knight
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer

Jul 29, 2020

Northside Lexus responded

Thanks for taking the time to share your five-star car-buying experience at Northside Lexus! It's wonderful to hear that Doug and Erica made the process so friendly and attentive. We wish you many safe and happy miles in your new vehicle!

July 16, 2020

Dealership Rating
Employee Rating

Excellant Erica was very helpful. I would like to thank her again. She guided me through everything and was quite friendly. Erica knows what she is doing. More

by ROB895
Customer Service
Friendliness
Recommend Dealer
Yes
Jul 16, 2020

Northside Lexus responded

Hi Rob, thank you for sharing your feedback. At Northside Lexus, we are committed to walking customers through the process to ensure you feel confident and it is great that Erica hit the mark! We look forward to seeing you next time.

July 05, 2020

Dealership Rating
Employee Rating

Erica provided excellent, attentive service and information about the vehicles I was considering buying. She was patient and not pushy as I was also considering other makes and models to purchase. More

by FYDAVISON
Recommend Dealer
Yes
Jul 06, 2020

Northside Lexus responded

Thank you for taking the time to share such positive feedback for Northside Lexus. Our team strives to provide outstanding customer service throughout the sales experience and I am glad to hear that Erica is doing her job right! We hope you are enjoying your vehicle.

July 01, 2020

Dealership Rating
Employee Rating

Excellent experience! No hassle purchase. Erica Pollino is professional, honest and knows the Lexus products. No games, no BS delays, etc. She knew the answer to every question, Easiest new More

by MARKWHAM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jul 01, 2020

Northside Lexus responded

Hi Mark - We love to hear that Erica answered all of your questions so you could be completely confident in your purchase. Thank you for the rave review! We wish you safe driving in your new vehicle. - Northside Lexus team

June 28, 2020

Dealership Rating
Employee Rating

Erica Pollino was patient, attentive, responsive and honest about what Lexus offers compared to the competition. She was also engaging without being pushy or overbearing. More

by FYDAVISON
Recommend Dealer
Yes

Other Employees Tagged: Hamilton Dawes

Jun 29, 2020

Northside Lexus responded

Thanks for reviewing Northside Lexus. We're committed to taking excellent care of customers and it is great to hear that Erica hit the mark!

June 06, 2020

Dealership Rating
Employee Rating

All I can say is David and Erica! They made my fourth experience with Northside Great and Excellent, even Exceptional! James in finance too, Thanks! More

by MSKAL2
Recommend Dealer
Yes

Other Employees Tagged: David Perry , James Vu

Jun 09, 2020

Northside Lexus responded

Thank you so much for coming back to Northside Lexus! We are thrilled that you had a great experience working with David, Erica, and James. We are very grateful to have you as a loyal customer and hope that you love your new vehicle.

May 30, 2020

Dealership Rating
Employee Rating

The friendly and knowledgeable staff throughout the dealership made the buying experience a great one!! Look forward to working with them again in the future!! More

by Dr. Dawn
Recommend Dealer
Yes

Other Employees Tagged: Augusto "Guto" Filipe, Ramon Rodriguez , Brent Penn

Jun 10, 2020

Northside Lexus responded

Thank you so much for taking the time to review Northside Lexus! We are so glad to hear that you had a positive car-buying experience working with our team. We hope that your new vehicle is treating you well.

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