Erica Pollino | Page 14
Sales Consultant
Northside Lexus
24222 Interstate 45 North
Spring , TX 77386
Dealership Experience
7 yrs, 6 mos
188 Reviews
Write a Review188 Reviews of Erica Pollino
June 17, 2021
Professional, luxurious, and efficient. I was in and out in less than an hour and a half with what I wanted. Plus financing was a breeze and tailored to the customers expectations. in less than an hour and a half with what I wanted. Plus financing was a breeze and tailored to the customers expectations. More
June 01, 2021
We chose Northside Lexus by going through Costco Auto Program. Erica was quick to respond, very efficient and knowledgeable. We traded in a car and we’re happy with the price of the new car and the trade Program. Erica was quick to respond, very efficient and knowledgeable. We traded in a car and we’re happy with the price of the new car and the trade in value. More
Other Employees Tagged: James Vu
May 09, 2021
The best experience I’ve had purchasing a vehicle. My sales consultant, Erica Pollino was excellent and deserves the lion’s share of the credit for such good experience. sales consultant, Erica Pollino was excellent and deserves the lion’s share of the credit for such good experience. More
May 06, 2021
Friendly, professional, met all needs... quickly! Easy process. Told Erica what I wanted, and she made it happen. I know if I ever need anything, she will be there to help. process. Told Erica what I wanted, and she made it happen. I know if I ever need anything, she will be there to help. More
April 25, 2021
Attentive; stylish facility; knowledgeable staff; reasonable decisions and manner of handling price negotiations. I really appreciated Erica Pollino and her efforts to close the deal. reasonable decisions and manner of handling price negotiations. I really appreciated Erica Pollino and her efforts to close the deal. More
Other Employees Tagged: Brent Penn
April 11, 2021
Great experience! Erica is a rock star. We’ve bought 5 Lexus from either Northside or Westside previously and this was the best experience yet. Treated professionally. Very glad to be able to have a femal Lexus from either Northside or Westside previously and this was the best experience yet. Treated professionally. Very glad to be able to have a female sales person. Males tend to talk more to my husband and if i’m there, it’s because i’m buying MY car. Also appreciate everyone wearing a mask. Gotta admit, i wondered if in the woodlands area if that would be the case. I was prepared to go to westside or buy online somewhere if people weren’t wearing masks. But, it wasn’t necessary and MOST appreciated. I would recommend Erica to anyone looking for a Lexus. 5 stars + from the Kral family. :) thank you erica! More
Other Employees Tagged: Brent Penn
March 31, 2021
Everyone working at this facility is extremely helpful. Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenome Besides having beautiful vehicles, Lexus customer service is ALWAYS top notch which makes my 3rd RX purchase justifiable. Erica Pollino is a phenomenal sales agent. She answered every question with no hesitation, proving how knowledgable she is regarding your vehicles and Lexus as a whole. My service consultant Kyle Galindo always meets my expectations. He’s always going above and beyond to make sure that my service experience is met to my satisfaction. I’ve enjoyed working with both, Erica and Kyle. Thank You More
Other Employees Tagged: Marcus Atkins, Rob Ochoa , Kyle Galindo, James Vu
March 19, 2021
This was the absolute best car buying experience I’ve ever had! It was such a pleasure working with both Erica and Caleb. They are both very knowledgeable, easy to work with and took the stress out of th ever had! It was such a pleasure working with both Erica and Caleb. They are both very knowledgeable, easy to work with and took the stress out of the buying process! More
Other Employees Tagged: Caleb Vario
March 13, 2021
This was the third vehicle we have purchased from Northside. Erica was great to work with and definitely factored in to our decision to purchase. However, I was EXTREMELY DISAPPOINTED in the fact Northside. Erica was great to work with and definitely factored in to our decision to purchase. However, I was EXTREMELY DISAPPOINTED in the fact, having purchased for the third time, the sales manager was either to busy or took my business for granted and couldn’t trouble himself to simply stop and say thanks. I don’t expect this because of ego, just good business. I will probably look to another dealer next time. More
February 25, 2021
Erica was great to work with. Extremely disappointed however not one manager stoped by to says thanks. This is our third purchase. My ego didn’t require it but very surprised. however not one manager stoped by to says thanks. This is our third purchase. My ego didn’t require it but very surprised. More

