Erica Pollino
Erica Pollino at Northside Lexus

Erica Pollino | Page 7

Sales Consultant

Northside Lexus

24222 Interstate 45 North
Spring , TX 77386

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4.9
188 Reviews

Dealership Experience

7 yrs, 6 mos

4.9

188 Reviews

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188 Reviews of Erica Pollino

December 15, 2023

Dealership Rating
Employee Rating

Northside Lexus exceeded our expectations. They had tons of vehicles and had our exact features that we wanted for our vehicle. They made the buying process easy from start to finish. Our sa More

by SARAH.BRADEN1114
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Dec 15, 2023

Northside Lexus responded

Sarah, it's great to know that Erica and the team at Northside Lexus were able to provide you with an exceptional car-buying experience. We appreciate your feedback and are glad we could meet all of your vehicle needs!

December 10, 2023

Dealership Rating
Employee Rating

Erica made the whole experience pain free with excellent communication and service orientation. She answered all of our questions and went over the features of our new Lexus before we left. As someone who d More

by Tschulze449
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Dec 11, 2023

Northside Lexus responded

We're delighted to know Erica was able to make your car-buying experience a positive one at Northside Lexus. We hope you enjoy every ride in your new Lexus!

November 14, 2023

Dealership Rating
Employee Rating

It was an awful experience. Especially with Erica as my sales person. I will not recommend More

by sblackwo2003
Recommend Dealer
No

Other Employees Tagged: Michael Featherstone

Nov 15, 2023

Northside Lexus responded

I'm sorry we fell short of our high expectations during your visit. I'd like the opportunity to learn more about what happened here so we can work towards providing the best customer experience possible. If you would contact me at your convenience, I'd like to help. Thank you, Nick Christianson - Lead New Vehicle Sales Manager - 281-569-3300

July 15, 2023

Dealership Rating
Employee Rating

Erica was a pleasure to work with. She was knowledgeable, friendly and kept me informed on my vehicle's progress More

by jmn6450
Recommend Dealer
Yes

Other Employees Tagged: Erica Pollino

Jul 17, 2023

Northside Lexus responded

Thanks for the stellar review! We will be sure to let Erica know that her service stood out and we look forward to seeing you next time at Northside Lexus!

June 16, 2023

Dealership Rating
Employee Rating

Erica was so wonderful! She answered all of my questions. She was knowledgeable and helpful throughout the entire process. I highly recommend her! More

by vf8957
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jun 19, 2023

Northside Lexus responded

We're so glad to hear that Erica provided you with excellent service, and we appreciate your recommendation! Thank you for choosing Northside Lexus. Have a great day!

June 09, 2023

Dealership Rating
Employee Rating

Northside Lexus provides excellent services. Erica is very nice. I would definitely recommend Northside lexus. More

by Patrick
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Jun 09, 2023

Northside Lexus responded

We appreciate your kind words, Patrick! At Northside Lexus, we aim to provide excellent services to all of our customers. We're thrilled that Erica took such great care of you during your visit. Thanks for recommending us, and we look forward to seeing you again soon!

April 23, 2023

Dealership Rating
Employee Rating

Starting with Mr. Nick Makrakis. He was top notch. He was very attentive and would respond promptly to any concern or questions. It was a pleasure to work with him. Th More

by rovicm
Recommend Dealer
Yes
Apr 24, 2023

Northside Lexus responded

We're thrilled to hear that Nick and the team delivered such an outstanding purchase experience. Drive safely in your new vehicle, and enjoy it! We hope to see you back again at Northside Lexus!

March 13, 2023

Dealership Rating
Employee Rating

This place it's very wonderful ! I like the service , thank you The Northside . I love my car ❤️ More

by MIMI285006
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 14, 2023

Northside Lexus responded

Thank you for reviewing Northside Lexus! See you next time!

Mar 14, 2023

MIMI285006 responded

Thanks Northside Lexus ! Everything's perfect , I love my car ❤️

March 02, 2023

Dealership Rating
Employee Rating

My salesperson,Erica Pollino, was very professional. She made the process very easy for me. She’s been very responsive with any questions I’ve had even after purchasing my vehicle. More

by williamaraj
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Doug Gilmer , Tim Karmout

Mar 03, 2023

Northside Lexus responded

Thanks for the great feedback about your experience with Erica. It is exciting to hear that she has provided outstanding support throughout your purchase and after. The Northside Lexus team is grateful for your trust and business!

December 02, 2022

Dealership Rating
Employee Rating

Everyone was extremely knowledgeable and patient. They answered all of my questions and helped me walk out with a beautiful car in a very short amount of time. I will definitely use Northside Lexus f More

by jrhenderson2195
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Marcus Atkins

Dec 02, 2022

Northside Lexus responded

This is a fantastic review! We are thrilled to hear that you are enjoying the new Lexus! Thank you for working with us here at Northside Lexus. We look forward to working with you again down the road!

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