Doug Gilmer

Joshua was very easy to work with. I had a trade-in and he gave me a very fair price for my trade-in. The whole experience was a good experience. I never felt pressured for anyone at t I had a trade-in and he gave me a very fair price for my trade-in. The whole experience was a good experience. I never felt pressured for anyone at the dealership and the sales department or the finance department which I greatly appreciated. I recommend northside Lexus to everyone I know. More

by cstavinoha Verified Customer Verified Customer

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I’ve been involved with the purchase of 11 cars over the last 20 years with this dealership. Each area of the dealership has been excellent. They are the best I’ve ever dealt with. last 20 years with this dealership. Each area of the dealership has been excellent. They are the best I’ve ever dealt with. More

by debeck412 Verified Customer Verified Customer

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Buying and picking up my new GX was an exceptional experience at Northside Lexus from start to finish. I cannot recommend this talented Northside team (Tyler, Doug and Kathy) more highly. Thank you!! experience at Northside Lexus from start to finish. I cannot recommend this talented Northside team (Tyler, Doug and Kathy) more highly. Thank you!!! More

by TWREN Verified Customer Verified Customer

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Had to rely on GM to straighten the mess Javier created. Javier accused us of things we didn’t do and tried to charge me over $5,000 on a buy back that shouldn’t have happened in the first place. If I decid Javier accused us of things we didn’t do and tried to charge me over $5,000 on a buy back that shouldn’t have happened in the first place. If I decide to trade my vehicle in for another newer model, I won’t come to this Lexus location. Javier is a crook! He even told me to take my SUV somewhere else for maintenance, oil changes, etc. Still owes me a tank of gas per Sales Manager. More

by RD.SAMS Verified Customer Verified Customer

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I recently purchased a 2026 Lexus GX550 from Northside Lexus, and the overall experience was excellent. From start to finish, the team was professional, responsive, and focused on making the process smoot Lexus, and the overall experience was excellent. From start to finish, the team was professional, responsive, and focused on making the process smooth and straightforward. My salesperson, Julio Velasquez, was outstanding—very knowledgeable, friendly, and genuinely enthusiastic about the GX550. He made the entire buying experience enjoyable and took the time to ensure everything was clearly explained. I also want to recognize Doug Gilmer, who was extremely professional and helpful in making sure everything was handled properly. His responsiveness and attention to detail really stood out and reinforced my confidence in the dealership. What impressed me most was the level of customer care and follow-through from the team. It’s clear that Northside Lexus values long-term relationships and customer satisfaction. I’m very happy with my purchase and already considering another GX550 in the future. I would highly recommend Northside Lexus to anyone looking for a great buying experience. More

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I had such a great experience buying here. The dealership in general is a lovely environment and very welcoming. I worked with Hunter McRight in used cars and he was so efficient in helping me The dealership in general is a lovely environment and very welcoming. I worked with Hunter McRight in used cars and he was so efficient in helping me decide on what was best for my needs providing advice, insight on the vehicles, and seeking all options before making my decision. Also the financial department was a great experience to work with in that area of the car buying process. Wonderful customer service overall! More

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We were welcomed very warmly and professionally at this dealership. Ms. Anh Vu took the time to answer all my questions about RX 350h and the process was the best experience, worked the deal out as we need dealership. Ms. Anh Vu took the time to answer all my questions about RX 350h and the process was the best experience, worked the deal out as we needed. Thank you. More

by lehun Verified Customer Verified Customer

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We had a very easy buying experience! Northside Lexus makes sure that their best pricing is stated up front and there are no markups or unnecessary add-ons. Our salesperson, Gerson, was a Northside Lexus makes sure that their best pricing is stated up front and there are no markups or unnecessary add-ons. Our salesperson, Gerson, was awesome! We drove in from Houston because Gerson went the extra mile to send us videos of not just the outside but the inside of the car so we could be assured the drive was worth it. This is the second car we've bought from Northside Lexus and it will be the first place we go for the next one! More

by mlopez417 Verified Customer Verified Customer

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We have bought at least five vehicles at Northside Lexus. It is our go to dealership. It is our go to dealership. More

by JRSTEVENSJR0 Verified Customer Verified Customer

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Nick, John, and Doug were absolutely amazing! Very easy process and they were engaged and communicative throughout the entire process! Will definitely be a part of this family moving forward! Very easy process and they were engaged and communicative throughout the entire process! Will definitely be a part of this family moving forward! More

by nadikassim Verified Customer Verified Customer

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