Erica Wells
Erica Wells at MINI of St Louis

Erica Wells

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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5.0
66 Reviews

Dealership Experience

6 mos

5.0

66 Reviews

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66 Reviews of Erica Wells

May 21, 2025

Dealership Rating
Employee Rating

They have always been professional and treated me well the times I have had service done. More

by tonypaiva
Service Price Transparency
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Service Communication
Recommend Dealer
Yes

May 20, 2025

Dealership Rating
Employee Rating

Thank you for taking my car as a drop in yesterday. I had a nail in the tire and the Service Dept took it right in and fixed it. They also washed it and checked other parts of the car More

by Susan. S. Reis
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes

May 16, 2025

Dealership Rating
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Despite delivering bad news the experience was good. It's a beautiful place and everyone I dealt with were very professional and nice! More

by danann14
Service Time
Service Communication
Recommend Dealer
Yes

May 13, 2025

Dealership Rating
Employee Rating

Everyone is kind, knows me and my Mini. Prompt, efficient and kind always gets my vote More

by calliecat1
Service Price Transparency
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Recommend Dealer
Yes

May 12, 2025

Dealership Rating
Employee Rating

The dealership was thorough and professional, and easy to do business with. I would highly recommend them. More

by Jimcaine
Service Price Transparency
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Steve Pfeiffer

May 06, 2025

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Employee Rating

The facility itself was very clean and arranged very conveniently for service. All the people I encountered were friendly and helpful. The actual work was completed on time and as promised. I would high More

by Jhannon2249
Service Price Transparency
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Recommend Dealer
Yes

May 01, 2025

Dealership Rating
Employee Rating

Prompt and courteous service when greeted. My Service Adviser, Erica, went over my service requests and was very thorough. Service took no time at all. Watched the inspection video sent to More

by Jag
Service Price Transparency
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Recommend Dealer
Yes

April 30, 2025

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Took my car in for scheduled service. Everyone was exceptionally kind and helpful. They had me back on the road quickly! More

by Viola08
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Recommend Dealer
Yes

April 28, 2025

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Employee Rating

From start to finish, my experience with service was friendly, patient, attention to detail, clean, timely, and I was well informed throughout the process. Impressive! More

by kprieck
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Recommend Dealer
Yes

April 28, 2025

Dealership Rating
Employee Rating

Mini of St. Louis is Knowledgeable, efficient, good communication. Waiting area is comfortable and clean with a varied of drinks More

by jvpdrennan
Service Price Transparency
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Recommend Dealer
Yes
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