Erica Wells | Page 17

The video from the mechanic explaining what needed to be repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I w repaired or what to watch for was very helpful in understanding the issues with the vehicle. The repair included an extended warranty repair that I was not aware of. More

Report | Print

Prompt welcome at service entrance. Service was completed timely with video update from technician. Car wash after was a nice touch! Service was completed timely with video update from technician. Car wash after was a nice touch! More

Report | Print

Pleasant, communicative, and helpful. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. Free no hassle loaner while my car was worked on. I barely spent any time at the dealership. More

Report | Print

Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, but only ten minute drive to glass company. At check in I confirmed that a recalibration would be done. I also asked for winter floor mats, she wrote it on the ticket, also asked for the same at the time we bought the mini, they were to be ordered. Never happened. More

Report | Print

The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great customer service! More

Report | Print

I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requirements. I have logged over a million miles and never had a better repair experience! More

Report | Print

Very professional . Will be back. Erica was very helpful. Beautiful showroom and service area as well Will be back. Erica was very helpful. Beautiful showroom and service area as well More

Report | Print

I went in because my tire was leaking air, there was a nail. Mini was able to patch my tire and get be back on the road. nail. Mini was able to patch my tire and get be back on the road. More

Report | Print

I’m always pleased with the service professionals at Mini of St. Louis. Communication and explanation of issues is excellent. of St. Louis. Communication and explanation of issues is excellent. More

Report | Print

I love MINI St. Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of ho Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of hours. They are great at communicating and are just an awesome place! Erika was super helpful and answered all of our questions. We'll always take our MINI there. More

Report | Print