Erica Wells | Page 12

Service advisors were helpful. The checkout process could be streamlined with payment links rather than having to pay at the counter. The checkout process could be streamlined with payment links rather than having to pay at the counter. More

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Always a really great experience, even when you wait for the car to be completed. the car to be completed. More

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One of the best experiences I have ever had, from initial phone contact to picking up my car after the repairs. phone contact to picking up my car after the repairs. More

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Have purchased three MINIs from our trusted salesman, Bill Harada. We always receive prompt, thorough, honest service. And MINIs are so xxxx cute and fun to drive!! Bill Harada. We always receive prompt, thorough, honest service. And MINIs are so xxxx cute and fun to drive!! More

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Mini of St. Louis provides the best service! They are very professional and prompt. They answered all of my questions and are great to work with. I highly recomm Louis provides the best service! They are very professional and prompt. They answered all of my questions and are great to work with. I highly recommend them! More

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All members of your staff are truly amazing. Everyone there goes out of their way to be helpful. We hope to continue to do business with this dealership in the future. Everyone there goes out of their way to be helpful. We hope to continue to do business with this dealership in the future. More

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Tires had trouble one nail and one bubble. I would think that the bubble would be covered under warranty but no I had purchased insurance the tires. So that covered it. Also I had lost for n I would think that the bubble would be covered under warranty but no I had purchased insurance the tires. So that covered it. Also I had lost for no apparent reason the cover of my gas cap (white body part) not covered. It disappeared by magic but my problem not MIni's so I have to seek another avenue to replace a part that apparently rell off. So my upset is not with the car this time but with the responsibility that Mini takes for the car (on lease) I think I'm done after more than 20 years with Mini the fun is gone and the greed has surfaced. More

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Very friendly and thorough service team. . one of the great things about owning a mini in STL. I highly recommend it. . one of the great things about owning a mini in STL. I highly recommend it. More

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Responsive, professional, service that keeps you informed regarding actin’s needed and costs throughout the process of service. regarding actin’s needed and costs throughout the process of service. More

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Extremely friendly and helpful staff. Excellent service department. They even asked me if I wanted my car washed when I picked it up from service. Excellent service department. They even asked me if I wanted my car washed when I picked it up from service. More

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