Erica Wells | Page 18

Scheduled windshield replacement at mini for the purpose of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, bu of expert recalibration and was told it wasn’t necessary unless “we had problems. I don’t want problems. It’s a long drive back to the dealership, but only ten minute drive to glass company. At check in I confirmed that a recalibration would be done. I also asked for winter floor mats, she wrote it on the ticket, also asked for the same at the time we bought the mini, they were to be ordered. Never happened. More

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The Mini Service is great. They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great cust They go above @ beyond helping you. They keep you informed during the whole process so you know exactly what is going on & what to expect. Great customer service! More

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I was on a road trip and suddenly needed service. MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requir MINI of St Louis expeditiously fixed my car, and were extraordinarily good at coordinating the whole thing to accommodate my complex road trip requirements. I have logged over a million miles and never had a better repair experience! More

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Very professional . Will be back. Erica was very helpful. Beautiful showroom and service area as well Will be back. Erica was very helpful. Beautiful showroom and service area as well More

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I went in because my tire was leaking air, there was a nail. Mini was able to patch my tire and get be back on the road. nail. Mini was able to patch my tire and get be back on the road. More

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I’m always pleased with the service professionals at Mini of St. Louis. Communication and explanation of issues is excellent. of St. Louis. Communication and explanation of issues is excellent. More

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I love MINI St. Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of ho Louis. Our battery died in the cold weather and even though they were booked solid they got us in and had the battery changed in just a couple of hours. They are great at communicating and are just an awesome place! Erika was super helpful and answered all of our questions. We'll always take our MINI there. More

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Great service. Staff is very friendly and professional. They’ve been servicer of my car for over ten years. Staff is very friendly and professional. They’ve been servicer of my car for over ten years. More

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Knowledgeable, kind, and efficient is always at the forefront. In a world where service is a thing of the past, Mini of St. Louis gives us hope. forefront. In a world where service is a thing of the past, Mini of St. Louis gives us hope. More

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I had a great experience with service on my 2009 mini lately. Very professional and competent. Lots of relevant info, including video, on problems found and cost of repairs lately. Very professional and competent. Lots of relevant info, including video, on problems found and cost of repairs More

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