Erica Wells
Erica Wells at MINI of St Louis

Erica Wells

Service Advisor

MINI of St Louis

40 Sunnen Dr
Maplewood, MO 63143

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4.9
150 Reviews

Dealership Experience

1 yr, 2 mos

4.9

150 Reviews

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150 Reviews of Erica Wells

January 13, 2026

Dealership Rating
Employee Rating

Very professional but easy going. Loved the video of my car inspection and how they kept me posted on everything. Great service all around! More

by Rob Wade
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , The gentleman who washed and turned my car over to me. Very nice and courteous.

January 08, 2026

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I've been a customer here for three years. Zero complaints. We'll continue using Mimi of STL for service and sales. More

by turbinepic
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dustin Summers, Javier Terrazas

January 07, 2026

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Very welcoming environment and Steve did his best to make me comfortable at the place while I was waiting. Brian did an amazing job for taking care of my car and I really appreciate his work. They even clean More

by David Kim
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer , Brian Jernigan

January 06, 2026

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Always honest, helpful and provides excellent service. Wouldn’t take my mini anywhere else. Will be back when it’s time for a new one. More

by garveyspg
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Recommend Dealer
Yes

January 05, 2026

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This was my first time at the Mini of St Louis for service on my '24 Countryman. They were very professional! They answered all of my questions and identified a recall missed by "the other guys". I lo More

by kristine.hildebrandt
Service Price Transparency
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Recommend Dealer
Yes

January 03, 2026

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We always receive outstanding service and support at this dealership, and today received terrific help with our decision to trade in guest newer model. More

by Vickijbiggs
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Recommend Dealer
Yes

Other Employees Tagged: Carrie Brown

December 30, 2025

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Steve and his crew are ALWAYS wonderful. Minis service department is a primary reason why I’m on my third Mini. That and they are so much fun to drive. More

by Mini Lover Cate
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the wonderful review! We’re thrilled to hear that Steve and our service team consistently take great care of you. Knowing that our service department is a key reason you’re on your third MINI truly means a lot to us. We appreciate your loyalty and look forward to keeping you smiling behind the wheel for many more miles. :)

December 23, 2025

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Always make me feel like I’m their most important customer and that I’m satisfied when I leave More

by nickykb122
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Recommend Dealer
Yes

Other Employees Tagged: Eric Wright

Jan 02, 2026

MINI of St Louis responded

Thank you so much for the kind review! We are glad to always make your experience memorable. We appreciate you always choosing us! :)

December 19, 2025

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Wonderful sales team and service department. Friendly, clear, accountable, prompt, A++++ customer care. Highly recommend. More

by Katie
Service Price Transparency
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Recommend Dealer
Yes
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the fantastic review! We’re thrilled to hear that you had such a positive experience with our sales team and service department. Providing friendly, clear, and prompt care is always our goal. We appreciate your recommendation and look forward to taking care of you again in the future! :)

December 19, 2025

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Employee Rating

My heat stopped working. They were booked but worked me in that day because, well, it’s cold and no heat is a problem. Turns out a $&@“*%# squirrel put a walnut from my walnu More

by Beatnik Blue
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Jan 02, 2026

MINI of St Louis responded

Thank you so much for the fantastic review! While we definitely wish squirrels would stay out of radiators, we’re glad our team was able to work you in quickly, get you into a loaner, and have everything resolved as smoothly as possible. If you ever need anything (hopefully squirrel-free!), we’re always here to help! :)

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