Dealership Experience
1 yr, 4 mos
165 Reviews
Write a Review165 Reviews of Erica Wells
March 12, 2026
I had great experience during this recent visit. I made an appointment for one issue with my car and it ended up that the mechanics found another issue which was serious. I was told that my car woul I made an appointment for one issue with my car and it ended up that the mechanics found another issue which was serious. I was told that my car would be ready by the end of the day the next day. Because of this, they dealt with the issue I originally made an appointment for (drying out the car interior due to moisture getting into it due to me accidentally keeping my moon roof open overnight and a storm rolling through the following morning) for no charge! I really appreciated that. They did finish the job the next day but quicker than expected. I also appreciated having a loaner while the work was being done which gave me a chance to drive one of the new Minis! More
Other Employees Tagged: Steve Pfeiffer
March 04, 2026
I have been a customer of Mini of St Louis for over 20 years. Mini is dependable, helpful and personable. My only objection is Mini no longer makes a manual shift model. After all, ITS A SPIRTS CAR!!! years. Mini is dependable, helpful and personable. My only objection is Mini no longer makes a manual shift model. After all, ITS A SPIRTS CAR!!! More
Other Employees Tagged: Steve Pfeiffer
February 27, 2026
In and out with no problems! Received. A video of my car and what was needed. Excellent! Received. A video of my car and what was needed. Excellent! More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
February 24, 2026
Excellent service-as always! Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. Mini of St. Louis has consistently treated me and my car with prompt, reliable service and advice. More
Other Employees Tagged: Carrie Brown
February 23, 2026
Customer service is always polite informative and helpful. Erica Wells was extremely kind and made sure I was informed throughout the process. John Smith was great in his video review and made me fee helpful. Erica Wells was extremely kind and made sure I was informed throughout the process. John Smith was great in his video review and made me feel confident about maintenance. Always recommend them for your Mini needs! More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer
February 18, 2026
Customer since 2012. Four Minis purchased. All service work / repairs performed at this dealer. Have also purchased Extended Warranties. Four Minis purchased. All service work / repairs performed at this dealer. Have also purchased Extended Warranties. More
Other Employees Tagged: Scott Thompson , Zach Folkerts
February 11, 2026
Great service and staff, welcoming and friendly people, , great dealership, not to mention quality vehicles , great dealership, not to mention quality vehicles More
Other Employees Tagged: Carrie Brown, Scott Thompson, Steve Pfeiffer

