Erica Wells | Page 5

MINI of St Louis responded

Thank you so much for the kind review! We’re happy to hear that you consistently have great experiences with our service team. Being thorough and providing clear maintenance recommendations is something we take pride in, and we’re glad it helps you feel confident in the care of your MINI!

MINI of St Louis responded

Thank you for the great review! We are very pleased that you had an excellent service visit. We look forward to seeing you and your MINI next visit! :)

MINI of St Louis responded

Thank you so much for the wonderful review! We truly appreciate your kind words about our team and thank you for trusting us with your third vehicle! We’re grateful to have you as part of the MINI of St. Louis family, and we’re always here for you whenever you need us!

MINI of St Louis responded

Thank you for the review! We are thrilled that you had a good experience with our team. Regarding the fee, the $210 fee you mentioned is our standard diagnostic fee. This covers the time and expertise of our factory-trained technicians to properly inspect, test, and diagnose concerns using specialized equipment. This step ensures we can accurately identify the issue and recommend the correct repair before any work is performed. If you have any questions about the diagnostic process or would like to review your visit in more detail, please don’t hesitate to reach out at 314-644-6464, we’re always happy to help.

MINI of St Louis responded

Thank you so much for the wonderful review! We’re honored to hear that you consider us the best dealership you’ve worked with. Our team works hard to provide a transparent, friendly, and supportive experience for every guest, and it means a lot to know that came through during your visit. Don't hesitate to reach out when you are ready for your next MINI! :)

MINI of St Louis responded

Thank you for the 5-star review! Ensuring you feel confident and well cared for during every visit is always our top priority. We truly appreciate you choosing MINI of St. Louis and look forward to assisting you again next time!

MINI of St Louis responded

Thanks so much for the great feedback! We're happy to hear you enjoyed your visit and had a chance to explore everything MINI of St. Louis has to offer. We are glad you had a great service visit, and look forward to the next visit!

MINI of St Louis responded

Thank you for sharing your experience! We’re so glad our team made you feel comfortable and confident about your car. Our goal is always to provide friendly, knowledgeable service, and we’re happy to hear we hit the mark! We look forward to seeing you again next time! :)

MINI of St Louis responded

Thank you so much for your kind words! We’re truly honored that you trust us with your MINI and feel confident in the care you receive. Our team always strives to provide friendly, transparent service for every guest, and it means a lot to know you feel comfortable and valued here. We look forward to seeing you and your MINI again!

MINI of St Louis responded

Thank you for sharing your experience! We're so glad our team was able to take care of that additional issue under the service bulletin, it’s always our goal to go the extra mile for our guests. We appreciate your trust in MINI of St. Louis and look forward to helping you keep your MINI running its best!