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Erica Wells
210 Reviews
Dealership Experience
1 yr, 9 mos
210 Reviews
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210 Reviews of Erica Wells
November 14, 2025
Clean , very efficient and very friendly, enjoyed walking around and checking out everything Mini Of St Louis had to offer. around and checking out everything Mini Of St Louis had to offer. More
by Hockey_63301@yahoo.com
Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer , Joe Emerson
November 06, 2025
This dealership is always friendly and nice and highly knowledgeable. I trust my mini Cooper to them and I don’t worry about being taken advantage of or anything like that as I am a senior citizen. knowledgeable. I trust my mini Cooper to them and I don’t worry about being taken advantage of or anything like that as I am a senior citizen. More
by Campgroundhost1
Other Employees Tagged: Steve Pfeiffer
November 06, 2025
I had a great service experience. Besides the work I hired them to do, they identified a no-cost service bulletin that fixed a separate minor problem with the car that I hadn’t even t Besides the work I hired them to do, they identified a no-cost service bulletin that fixed a separate minor problem with the car that I hadn’t even told them about. Very pleased. More
by Missourian
November 03, 2025
Everyone is nice! I just miss the way it was when Neil and Todd were working at this dealership. I feel like no one knows me and this is my 3rd or 4th mini with this l I just miss the way it was when Neil and Todd were working at this dealership. I feel like no one knows me and this is my 3rd or 4th mini with this location. It’s lost the personal touch that I always loved. More
by Tsheehan
November 03, 2025
Only dealer within 100 miles. Rude sales staff. They try to charge for services you don’t approve. Watch your bill closely. Rude sales staff. They try to charge for services you don’t approve. Watch your bill closely. More
by Noneyabuzzness
Other Employees Tagged: Carrie Brown, Eric Wright, Scott Thompson, Steve Pfeiffer , Joe Emerson
October 30, 2025
Erica is amazing! Regardless of the loaners being a mess (not her fault) she still showed professionalism and got me on the road in record timing. So thankful to have Regardless of the loaners being a mess (not her fault) she still showed professionalism and got me on the road in record timing. So thankful to have her on the MINI team. More
by TAB00
Other Employees Tagged: Dustin Summers, Sam Hall
October 25, 2025
Erica, the service advisor was extremely friendly and knowledgeable. Waiting room was comfortable and extra drinks and snacks were appreciated, but not used. Thank you knowledgeable. Waiting room was comfortable and extra drinks and snacks were appreciated, but not used. Thank you More
by lauraevdo
October 21, 2025
Exceeded my expectations in customer service. Gave a me quote for a reasonable quote for a repair, and made sure I was taken care of with a loaner without having a beg and plead for one. Gave a me quote for a reasonable quote for a repair, and made sure I was taken care of with a loaner without having a beg and plead for one. More
by J.Pratt7
October 20, 2025
My fist time owing a Mini, my first service visit to Mini of St Louis, the staff and service was excellent and will continue to have my Mini service at Mini of St Louis. of St Louis, the staff and service was excellent and will continue to have my Mini service at Mini of St Louis. More
by Little Louie
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