Erick Martinez
Erick Martinez at Toyota of Santa Fe
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Erick Martinez | Page 2

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

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5.0
51 Reviews

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

Dealership Experience

12 yrs, 1 mo

5.0

51 Reviews

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51 Reviews of Erick Martinez

December 08, 2022

Dealership Rating
Employee Rating

I have been appreciating the service that I receive for my car. It is so nice to have an appointment at a specific time where the work is usually completed with in an hour, and where I am contacted if the More

by chrisfal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

October 20, 2022

Dealership Rating
Employee Rating

The Express Service has always been quick and thorough. Making an appointment is a snap! More

by hockeybill49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 10, 2022

Toyota of Santa Fe responded

Thank you for sharing your experience at the Express service location with us. We look forward to seeing you again soon.

October 19, 2022

Dealership Rating
Employee Rating

Excellent service as always. Very polite and knowledgeable technicians. Even helped my pair my new iPhone to the bluetooth on my Avalon. I know I'm getting the best service wh More

by trb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Oct 22, 2022

Toyota of Santa Fe responded

Hello, Thank you for giving us your take on how we are doing. We take pride in knowing our customers are happy.

September 30, 2022

Dealership Rating
Employee Rating

Everyone was helpful and friendly. They were efficient and called when my car was ready. More

by Dianacmtz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

September 10, 2022

Dealership Rating
Employee Rating

Wait time for my Tacoma was half of the estimated time for pick up great job More

by harleydude02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 03, 2022

Toyota of Santa Fe responded

Thank you for sharing your experience with us. We look forward to seeing you again.

August 20, 2022

Dealership Rating
Employee Rating

All very pleasant. They told me one hour: it was less. Car nicely fixed up. More

by chapin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Sep 25, 2022

Toyota of Santa Fe responded

Thank you for sharing your experience with us. We hope to see you again soon.

July 23, 2022

Dealership Rating
Employee Rating

Very convenient and comfortable. Excellent feedback about needed service. Very good value for the world that was done. More

by dblbss
Customer Service
Friendliness
Recommend Dealer
Yes
Aug 12, 2022

Toyota of Santa Fe responded

Thank you so much for your business. Please let us know if we can help in the future.

July 20, 2022

Dealership Rating
Employee Rating

Waiting room was comfortable, the only thing the TV wasn't on, maybe it was broken. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez, Jerome Vigil , Unknown

Aug 10, 2022

Toyota of Santa Fe responded

Thank you for the 5-star review! We value your feedback and cant wait to see you again.

June 22, 2022

Dealership Rating
Employee Rating

Express Service was weii organized and service was completed timely. The sevice reptesentative, Erick was very professional. More

by Kcsfe@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 23, 2022

Toyota of Santa Fe responded

Thank you for your business and kind words. Hope to work with you again in the future.

May 11, 2022

Dealership Rating
Employee Rating

The rating is for the Service Center - not necessarily the dealership as a whole. The Service Center staff was professional, kind and courteous. More

by vsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 12, 2022

Toyota of Santa Fe responded

we really appreciate you taking the time to review our service department. We're here here to assist you anytime.

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