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Erick Martinez

Overview Reviews (51) Inventory (258)

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Erick Martinez | Page 3

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

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5.0

51 Reviews

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

Overview Reviews (51) Inventory (258)

Dealership Experience

12 yrs, 1 mo

5.0

51 Reviews

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51 Reviews of Erick Martinez

April 28, 2022

Dealership Rating

Employee Rating

Excellent experience overall, Erick is very professional and up to the task, besides being very friendly. and up to the task, besides being very friendly. More

by hemund

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 29, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review and kind words about Erick, our entire team is committed to providing high-quality customer service, and we’re thrilled to hear we meet that mark with you.

April 11, 2022

Dealership Rating

Employee Rating

Service is always done quickly with minimal hassle, easy to schedule, and convenient to use. The technicians are always very polite, professional and helpful. Thank you. to schedule, and convenient to use. The technicians are always very polite, professional and helpful. Thank you. More

by farawaysoldier

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 12, 2022 -

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

April 01, 2022

Dealership Rating

Employee Rating

Though, fast, curtious, and efficient! ! Nice surroundings to relax and wait for your vehicle and refreshments ! Nice surroundings to relax and wait for your vehicle and refreshments More

by cricket.zia

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Apr 01, 2022 -

Toyota of Santa Fe responded

Excellent! we can't take you enough for taking the time to share your kind words with us.

March 17, 2022

Dealership Rating

Employee Rating

I felt informed, it was done ahead of time promised and the car seems good. the car seems good. More

by mary

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 17, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review we appreciate your business and looking forward to work with you again.

March 08, 2022

Dealership Rating

Employee Rating

Joe is a great service writer and is very nice. Clean facility and great place. Clean facility and great place. More

by Joshjer420

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carl Martinez, Jennifer Martinez, Ernie Griego, Joe Sanchez, Adrian Medina

Helpful 0

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Mar 10, 2022 -

Toyota of Santa Fe responded

Thank you for allowing us to work with you, Joe and his team be thrilled to hear your kind words.

Mar 10, 2022 -

Joshjer420 responded

I let him know every time I go in to see him and get work done on my tundra.

March 05, 2022

Dealership Rating

Employee Rating

Appointment on time. Quick service, finished in 40 minutes when I expected an hour to an hour and a half. Quick service, finished in 40 minutes when I expected an hour to an hour and a half. More

by spencers

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 09, 2022 -

Toyota of Santa Fe responded

Thank you for your feedback its a pleasure to provide the best possible service to our customers, and were glad to hear we were able to do that.

February 28, 2022

Dealership Rating

Employee Rating

The regular maintenance service was quick and convenient, and the staff were friendly and helpful explaining what service was done and what issues may be coming soon. and the staff were friendly and helpful explaining what service was done and what issues may be coming soon. More

by Eric

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Guerrero, Jennifer Martinez

Helpful 0

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Mar 03, 2022 -

Toyota of Santa Fe responded

Thank you for visiting us. were glad that the entire staff made you feel welcome, we are looking forward to serving you again.

February 28, 2022

Dealership Rating

Employee Rating

Very satisfied with the service department and everything else concerning Toyota of Santa Fe . Like Erick in service else concerning Toyota of Santa Fe . Like Erick in service More

by longredhair

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 02, 2022 -

Toyota of Santa Fe responded

Thank you for your review, We truly appreciate your feedback.

February 21, 2022

Dealership Rating

Employee Rating

THE SERVICE, I RECIEVED WAS TOP NOTCH. PROFESSIONAL, COURTEOUS, ON TIME. I HAVE DEFINITELY FOUND MY SERVICE DEPARTMENT OF THE FUTURE. PROFESSIONAL, COURTEOUS, ON TIME. I HAVE DEFINITELY FOUND MY SERVICE DEPARTMENT OF THE FUTURE. More

by godfather87114

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Helpful 0

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Mar 16, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review! we're so happy to have you as a customer, we can tell you how much we appreciated you for choosing to work with us.

January 12, 2022

Dealership Rating

Employee Rating

The service I received was outstanding however making an appointment for routine maintenance online was fruitless I had to call to make a routine appointment this seems very non-productive a simple online s appointment for routine maintenance online was fruitless I had to call to make a routine appointment this seems very non-productive a simple online self scheduling application should be easy enough I know that BMW has such a system again the service was great your online scheduling would’ve been a one star More

by wallian

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Martinez

Helpful 0

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Erick Martinez | Page 3

Service Advisor

Toyota of Santa Fe

51 Reviews of Erick Martinez

Dealership Inventory (258 Vehicles)

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