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Erick Martinez
Erick Martinez at Toyota of Santa Fe

Erick Martinez | Page 3

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

4.3
56 Reviews

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

4.3

56 Reviews

Write a Review

Dealership Experience

14 yrs, 1 mo

56 Reviews of Erick Martinez

August 20, 2022

Dealership Rating
Employee Rating

All very pleasant. They told me one hour: it was less. Car nicely fixed up. More

by chapin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Sep 25, 2022

Toyota of Santa Fe responded

Thank you for sharing your experience with us. We hope to see you again soon.

July 23, 2022

Dealership Rating
Employee Rating

Very convenient and comfortable. Excellent feedback about needed service. Very good value for the world that was done. More

by dblbss
Customer Service
Friendliness
Recommend Dealer
Yes
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Aug 12, 2022

Toyota of Santa Fe responded

Thank you so much for your business. Please let us know if we can help in the future.

July 20, 2022

Dealership Rating
Employee Rating

Waiting room was comfortable, the only thing the TV wasn't on, maybe it was broken. More

by Eddie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jennifer Martinez , Jerome Vigil, Unknown

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Aug 10, 2022

Toyota of Santa Fe responded

Thank you for the 5-star review! We value your feedback and cant wait to see you again.

June 22, 2022

Dealership Rating
Employee Rating

Express Service was weii organized and service was completed timely. The sevice reptesentative, Erick was very professional. More

by Kcsfe@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Jul 23, 2022

Toyota of Santa Fe responded

Thank you for your business and kind words. Hope to work with you again in the future.

May 11, 2022

Dealership Rating
Employee Rating

The rating is for the Service Center - not necessarily the dealership as a whole. The Service Center staff was professional, kind and courteous. More

by vsg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Daniel Guerrero, Jennifer Martinez

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May 12, 2022

Toyota of Santa Fe responded

we really appreciate you taking the time to review our service department. We're here here to assist you anytime.

April 28, 2022

Dealership Rating
Employee Rating

Excellent experience overall, Erick is very professional and up to the task, besides being very friendly. More

by hemund
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 29, 2022

Toyota of Santa Fe responded

Thank you for this amazing review and kind words about Erick, our entire team is committed to providing high-quality customer service, and we’re thrilled to hear we meet that mark with you.

April 11, 2022

Dealership Rating
Employee Rating

Service is always done quickly with minimal hassle, easy to schedule, and convenient to use. The technicians are always very polite, professional and helpful. Thank you. More

by farawaysoldier
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Report | Print
Apr 12, 2022

Toyota of Santa Fe responded

Thank you for sharing a review of your recent experience. Our team here at Toyota of Santa Fe is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you. We hope you’ll visit us again soon.

April 01, 2022

Dealership Rating
Employee Rating

Though, fast, curtious, and efficient! ! Nice surroundings to relax and wait for your vehicle and refreshments More

by cricket.zia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Apr 01, 2022

Toyota of Santa Fe responded

Excellent! we can't take you enough for taking the time to share your kind words with us.

March 17, 2022

Dealership Rating
Employee Rating

I felt informed, it was done ahead of time promised and the car seems good. More

by mary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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Mar 17, 2022

Toyota of Santa Fe responded

Thank you for this amazing review we appreciate your business and looking forward to work with you again.

March 08, 2022

Dealership Rating
Employee Rating

Joe is a great service writer and is very nice. Clean facility and great place. More

by Joshjer420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Carl Martinez, Jennifer Martinez, Ernie Griego, Adrian Medina , Joe Sanchez

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Mar 10, 2022

Toyota of Santa Fe responded

Thank you for allowing us to work with you, Joe and his team be thrilled to hear your kind words.

Mar 10, 2022

Joshjer420 responded

I let him know every time I go in to see him and get work done on my tundra.

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