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Erick Martinez

Overview Reviews (58) Inventory (145)

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Erick Martinez

Erick Martinez | Page 4

Service Advisor

Toyota of Santa Fe

1601 Saint Michaels Drive
Santa Fe, NM 87505

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

3.9

58 Reviews

Erick Martinez Erick is a man of all trades. He's worked as a porter, in rental and service! You can count on Erick to go above and beyond to help our customers erickm@toyotaofsantafe.com ext 215

3.9

58 Reviews

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This rating includes all reviews, with more weight given to recent reviews.

Overview Reviews (58) Inventory (145)

Dealership Experience

14 yrs, 7 mos

58 Reviews of Erick Martinez

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March 17, 2022

Dealership Rating

Employee Rating

I felt informed, it was done ahead of time promised and the car seems good. the car seems good. More

by mary

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 17, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review we appreciate your business and looking forward to work with you again.

March 08, 2022

Dealership Rating

Employee Rating

Joe is a great service writer and is very nice. Clean facility and great place. Clean facility and great place. More

by Joshjer420

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carl Martinez, Jennifer Martinez, Ernie Griego, Adrian Medina , Joe Sanchez

Mar 10, 2022 -

Toyota of Santa Fe responded

Thank you for allowing us to work with you, Joe and his team be thrilled to hear your kind words.

Mar 10, 2022 -

Joshjer420 responded

I let him know every time I go in to see him and get work done on my tundra.

March 05, 2022

Dealership Rating

Employee Rating

Appointment on time. Quick service, finished in 40 minutes when I expected an hour to an hour and a half. Quick service, finished in 40 minutes when I expected an hour to an hour and a half. More

by spencers

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 09, 2022 -

Toyota of Santa Fe responded

Thank you for your feedback its a pleasure to provide the best possible service to our customers, and were glad to hear we were able to do that.

March 01, 2022

Dealership Rating

Employee Rating

The regular maintenance service was quick and convenient, and the staff were friendly and helpful explaining what service was done and what issues may be coming soon. and the staff were friendly and helpful explaining what service was done and what issues may be coming soon. More

by Eric

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Daniel Guerrero, Jennifer Martinez

Mar 03, 2022 -

Toyota of Santa Fe responded

Thank you for visiting us. were glad that the entire staff made you feel welcome, we are looking forward to serving you again.

March 01, 2022

Dealership Rating

Employee Rating

Very satisfied with the service department and everything else concerning Toyota of Santa Fe . Like Erick in service else concerning Toyota of Santa Fe . Like Erick in service More

by longredhair

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Mar 02, 2022 -

Toyota of Santa Fe responded

Thank you for your review, We truly appreciate your feedback.

February 21, 2022

Dealership Rating

Employee Rating

THE SERVICE, I RECIEVED WAS TOP NOTCH. PROFESSIONAL, COURTEOUS, ON TIME. I HAVE DEFINITELY FOUND MY SERVICE DEPARTMENT OF THE FUTURE. PROFESSIONAL, COURTEOUS, ON TIME. I HAVE DEFINITELY FOUND MY SERVICE DEPARTMENT OF THE FUTURE. More

by godfather87114

Customer Service

Friendliness

Price

Recommend Dealer

Yes

Mar 16, 2022 -

Toyota of Santa Fe responded

Thank you for this amazing review! we're so happy to have you as a customer, we can tell you how much we appreciated you for choosing to work with us.

January 12, 2022

Dealership Rating

Employee Rating

The service I received was outstanding however making an appointment for routine maintenance online was fruitless I had to call to make a routine appointment this seems very non-productive a simple online s appointment for routine maintenance online was fruitless I had to call to make a routine appointment this seems very non-productive a simple online self scheduling application should be easy enough I know that BMW has such a system again the service was great your online scheduling would’ve been a one star More

by wallian

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Jennifer Martinez

January 10, 2022

Dealership Rating

Employee Rating

Great, I didn't have to wait long and the job was completed fast. I don't remember the who help me, but he was very friendly and knowledgeable. completed fast. I don't remember the who help me, but he was very friendly and knowledgeable. More

by katieprodriguez

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Jan 13, 2022 -

Toyota of Santa Fe responded

Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again soon!!

January 06, 2022

Dealership Rating

Employee Rating

Easy to get an oil change appointment, good check in process. All items covered on completion. process. All items covered on completion. More

by Melogary

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you for such a great review! We are happy to hear about your visit at Toyota of Santa Fe,

January 05, 2022

Dealership Rating

Employee Rating

Absolutely wonderful experience. Knowledgeable and friendly staff. No other Toyota dealership compares to Toyota of Santa Fe. I'll never service my vehicle anywhere else. friendly staff. No other Toyota dealership compares to Toyota of Santa Fe. I'll never service my vehicle anywhere else. More

by Carguy1001

Customer Service

Quality Of Work

Friendliness

Price

Recommend Dealer

Yes

Other Employees Tagged: Carl Martinez, Jennifer Martinez, Adrian Medina , Buddy Espinosa, Frank Guerra

Feb 17, 2022 -

Toyota of Santa Fe responded

Thank you, Reviews like this motivates our team to continue meeting expectations like yours we appreciate your loyalty and hope we can continue to work with you for many years to come, you will always have a Buddy here at Toyota of Santa Fe.

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