Erick Nunez | Page 33

Felt like I was just a sale # Long story short we purchased vehicle on a Thursday night and Friday morning I had issue with vehicle. I went back to the dealership, sales rep Eric Long story short we purchased vehicle on a Thursday night and Friday morning I had issue with vehicle. I went back to the dealership, sales rep Eric Nunez, greeted me nonchalantly- he was sitting at a corner desk conversating with a co-worker . I told him about my problem. He told me I had to take it to the service center, he was no help. He basically told me he wouldn't be able to take it to the service center because there would not be any urgency if he took it, there is more urgency if I as a customer took vehicle. Once at the service center(Rich had Eric take my vehicle to the service center) I asked Heather if I could get a loaner (note I was on my lunch break and had to return to an employee meeting) she told me she was out of loaners and that Eric was working that out for me. After waiting for a good 10 minutes in the lobby I went back to Eric and inquired about loaner. He had no idea about getting me a loaner. His words were something like-- oh I had no idea I was getting you a loaner I can't assist you right now I'm with another customer. A couple of sales reps noticed I was upset finally got things going and to end this Eric finally got me a loaner that had no gas... when I say no gas the gas light was on!!! Yep not a great experience overall... If anyone really does read this I would like to give a special thanks to Rich (manager) McDaniel from the finance department Taylor sells representative for stepping in and trying to help me out. More

by EPANCHANA Verified Customer Verified Customer

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Mommy got Her Caravan I’ve been looking for a new caravan for about Teo months and one of my daughters suggested to try this dealership. When we first got there I wanted to I’ve been looking for a new caravan for about Teo months and one of my daughters suggested to try this dealership. When we first got there I wanted to go somewhere else. I was not feeling the place. One of the sales clerks showed me some cars but I wanted my caravan and I highly expressed that. We saw a 2018 blue caravan but for the price of $2k more I thought I might as well get a brand new 2019 caravan (plus I didn’t like the color). We ended up viewing a new black 2019 grand caravan and I got to drive it out of the lot that very same day!! The staff was very helpful and patient and warm with my family and I. More

by NRICHEMOND1 Verified Customer Verified Customer

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Erick was so helpful with me and my husband and we were very pleased with the vehicle that we bought if you’re looking for a good deal ask for ERICK was so helpful with me and my husband and we were very pleased with the vehicle that we bought if you’re looking for a good deal ask for ERICK More

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Great experience Everyone was friendly and helpful. They made us feel at home. I would definitely recommend friends and family when they consider purchasing a new vehi Everyone was friendly and helpful. They made us feel at home. I would definitely recommend friends and family when they consider purchasing a new vehicle! More

by drea_muzquiz Verified Customer Verified Customer

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Eager to make you feel that they want to earn your business New to the state and not wanting to pay the GA penelty for registering a car here i sold mine prior to moving and kept a lease with only a couple mont New to the state and not wanting to pay the GA penelty for registering a car here i sold mine prior to moving and kept a lease with only a couple months left. They gave me a new young salesman named Eric. Fortuneately for him I had already driven several veichles and looked at a lot mre in the last couple weeks and knew exactly what i wanted. Decided to lesse again with a new 2109 Grand Cherokee limited with the luxury pkg. Eric listened and found the exact match on there lot fortuneatly for him. Eric and his exellent support team of Managers worked hard to bring it into within 50 bucks of budget. While they were doing numbers I dragged the kid out for a test drive on a 2018 300s. Which I’ve never been a fan of bit it was almost everything I was looking for and way under budget either way i had made up my mind to take one of them. I choose the 300. They bent over backwards at 4 pm to doing a couple things to the car and having it detailed and ready to go and took my lease turn in from Michigan agreeing to fix a minor a minor dent. Bottom line I now have a team not just a guy to recomend. Special thanks to Ariel DeMoraes for his exellent customer service skills and his support for his new salesma Eric Nunez. Thanks guys be back in the summer for the wifes new Rubicon More

by Imported from Detroit Verified Customer Verified Customer

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ERICK ROCKED thanks ERICK for giving us such a great deal on a super sweet vehicle the JEEP WRANGLER SAHARA 4 DOOR. my high opinion go and ask for our very special thanks ERICK for giving us such a great deal on a super sweet vehicle the JEEP WRANGLER SAHARA 4 DOOR. my high opinion go and ask for our very special friend ERICK NUNEZ More

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