Ericka Escobar
Ericka Escobar at Criswell Nissan
Refer Me

Ericka Escobar | Page 12

Service Advisor eescobar@criswellauto.com

Criswell Nissan

19574 Amaranth Drive
Germantown, MD 20874

Contact Me
4.4
121 Reviews

Service Advisor 240-364-7237 eescobar@criswellauto.com

Languages Spoken

English English

Spanish Spanish

4.4

121 Reviews

Write a Review

121 Reviews of Ericka Escobar

August 31, 2023

Dealership Rating
Employee Rating

all very well except the advisor Erika does not have customer service she looked annoyed More

by chris.villa.sanchez
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Sep 01, 2023

Criswell Nissan responded

Thank you for choosing Criswell Nissan! We value the opportunity to work with you and hope to be of service to you in the future.

August 30, 2023

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Employee Rating

Good place, they get the work done On time. Very professional people. I they also have very goo coffee More

by FRANCISCOFRANCISCO121
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Al Ransome , Mark Erbling

Aug 30, 2023

Criswell Nissan responded

Thank you for sharing this feedback! We're happy to see everything was completed quickly and to your satisfaction. We look forward to working with you again!

August 29, 2023

Dealership Rating
Employee Rating

They have a nice waiting room. Checked car thoroughly. Reviewed what was done. Car runs nicely. More

by denizentc
Service Price Transparency
Workmanship
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome , Mark Erbling, David

Aug 30, 2023

Criswell Nissan responded

It's our pleasure to offer an all-around outstanding service event while you enjoy the comfort of our waiting room. We value your business and look forward to seeing you again when your vehicle is due for its next routine service visit.

August 23, 2023

Dealership Rating
Employee Rating

I’ve been coming to this dealership for years, and one thing I can say about ericka is she is Always unfriendly and never goes over the work that was preformed on my car More

by choco1992
Service Price Transparency
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Recommend Dealer
No

August 23, 2023

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Very professional staff. All work done as estimated and on time. We discussed several aspects of my car and the staff was able to answer my questions. More

by Doug
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Mark Erbling

Aug 24, 2023

Criswell Nissan responded

It's our goal to offer an all-around outstanding service event that covers all of your vehicle's needs. We appreciate knowing you were pleased with our efforts, and we welcome you to reach out if we can help in any other way.

August 23, 2023

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Employee Rating

The staff is very unfriendly and didn’t greet me, it’s a shame because I come to that dealership all of the time, they also don’t wash the car anymore and did a terrible job removing the old sticker from pr More

by choco1992
Service Price Transparency
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Service Communication
Recommend Dealer
No

August 21, 2023

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Staff is very professional, attentive to the customer, and makes an effort to respond to queries of car owner. I especially would like to commend David and Erica for being very helpful. More

by ruthflorese
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: David

Aug 22, 2023

Criswell Nissan responded

Thank you so much for taking the time to highlight the efforts of our staff! Our team is dedicated to offering exceptional service, and it's rewarding to know you were pleased with the results. We look forward to working with you again!

August 20, 2023

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Employee Rating

The service was great. They kept me updated with every detail of the car and every process that they were doing Criswell Nissan has a great team. Keep up the good work. More

by RFERREIRA1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Al Ransome , Mark Erbling

Aug 21, 2023

Criswell Nissan responded

Thanks for giving our team an outstanding review! It's rewarding to know you can trust us to provide excellent service. We value the opportunity to work with you and hope to see you when your car is due for its next checkup!

July 31, 2023

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Employee Rating

Mark was professional and understanding of my 2021 Nissan Sentra and the service it needs, the services was great and wonderful, the wait was not long and he update me on future service the car will need. I More

by always a Nissan owner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Erbling

Aug 03, 2023

Criswell Nissan responded

It's wonderful to know you can rely on the team at Criswell to provide the service your Nissan needs to stay in great running condition! We value your continued patronage and look forward to seeing you soon!

July 22, 2023

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Employee Rating

Gene Lopez was very responsive and very helpful. I’m completely satisfied with the service I received. More

by avamcgarvey
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Jul 24, 2023

Criswell Nissan responded

We're happy to see you found our staff to be so helpful! We look forward to the next opportunity to work with you!

...
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