Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Erik Carr
Erik Carr at Niello Audi

Erik Carr | Page 4

Assistant Service Manager

Niello Audi

2350 Auburn Blvd
Sacramento, CA 95821

Contact Me
5.0
42 Reviews

Dealership Experience

15 yrs, 1 mo

5.0

42 Reviews

Write a Review

42 Reviews of Erik Carr

August 24, 2023

Dealership Rating
Employee Rating

Very attentive and excellent at repairing cars. Timely and good at responding back to you. More

by agreco1
Recommend Dealer
Yes

Other Employees Tagged: Scott Bunker

Report | Print
Aug 30, 2023

Niello Audi responded

Thank you for the kind words! We're thrilled to hear you enjoyed your recent service visit. We always strive to provide clear communication and are happy to hear your experience was no exception.

August 24, 2023

Dealership Rating
Employee Rating

Eric was an exceptional advisor with great communication. He went above and beyond what was expected and I will always come back to service my vehicle with him. More

by KALEBABNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: James French, Omead Anwar, Dain Bryant, Hector Guadamuz, Jennifer Lowenstein

Report | Print
Aug 30, 2023

Niello Audi responded

This is what we love to hear, Kale! We’re glad that Eric provided you with such an exceptional service experience. We will make sure to pass your thanks along. See you next time!

August 02, 2023

Dealership Rating
Employee Rating

A very organized and efficient team of people that know and do their jobs in a very friendly atmosphere. I highly recommend both the service team and Cain Carter in sales. More

by DICKDALPINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Cain Carter

Report | Print
Aug 09, 2023

Niello Audi responded

Thank you for the kind words, Dick. We always strive to provide great service in every department, so it's wonderful to hear that both Cain and the service team have made your experiences at Niello Audi enjoyable. We look forward to your next visit!

August 01, 2023

Dealership Rating
Employee Rating

Eric is always on top of everything! His knowledge on warranties and questions we’ve had are always answered there or he’ll find it and give us a call. More

by Valerie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dain Bryant

Report | Print
Aug 09, 2023

Niello Audi responded

Thank you for the great review, Valerie! It's great to know that Erik always provides exceptional service for you and your vehicle. Please don't hesitate to reach out if any additional questions arise!

July 31, 2023

Dealership Rating
Employee Rating

The service reps at Niello are curious and professional. I would recommend the Niello Service Center. More

by MATT@LUNIABLUE.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 03, 2023

Niello Audi responded

We appreciate the recommendation and your review, Matt. Thank you for choosing Niello Audi for all of your service needs!

July 28, 2023

Dealership Rating
Employee Rating

Dealership is efficient and Eric Carr is my guy. Always super helpful and goes the extra mile. More

by jz1532
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Aug 03, 2023

Niello Audi responded

Isn't Eric wonderful? We're truly lucky to have him on our team here in Sacramento and it's great to know that he always goes the extra mile for you.

Aug 03, 2023

jz1532 responded

Eric is awesome and a pleasure to work with. Great sense of humor and easy going attitude, all whilst getting stuff done expeditiously.

July 27, 2023

Dealership Rating
Employee Rating

Cracks in my front brake rotors due to warping and worn brake pads were not detected when I originally brought the vehicle in to replace the bushings. I then had to bring the vehicle back in to take care More

by MXRIOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Report | Print
Aug 03, 2023

Niello Audi responded

MXRIOS, Thank you for your feedback. I understand your frustration with having to bring your vehicle back to our service department and for that, I apologize. Unfortunately, driving with torn bushings can sometimes mask the feel of brake vibration as the suspension has much more play with torn bushings. I’m happy to hear our service team was able to inspect your vehicle at no charge when you brought it back and make the recommendation to replace your front brake rotors. At Niello Audi, we value your business and hope to see you again in the future. Thank you, Scott Bunker, Service Manager

July 06, 2023

Dealership Rating
Employee Rating

it was a great experience overall, Erick is professional and easy to work with and was helpful More

by R.LOUIE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 12, 2023

Niello Audi responded

Thank you for the support! We appreciate you leaving us a review and for shouting out Erik's great work.

July 04, 2023

Dealership Rating
Employee Rating

Erik was very professional, answered all of my questions, and had my vehicle maintenance completed in a timely manner. More

by louis.rodriguez69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 12, 2023

Niello Audi responded

This is what we love to hear, Louis. We’re glad that Erik provided you with such a professional and attentive experience. We will make sure to pass your thanks along. See you next time!

July 02, 2023

Dealership Rating
Employee Rating

Erik is always the best! I appreciate how responsive and communicative he is, and he always explains things very clearly More

by SARA40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Jul 07, 2023

Niello Audi responded

Thank you for taking the time to acknowledge Erik's great work, Sara! We are truly lucky to have him on our team here in Sacramento and it's great to know that he always provides you with 5-star service. We will make sure he sees your review!

1
...
3
4
5

Dealership Inventory (236 Vehicles)

used 2023 Audi Q4 e-tron car, priced at $30,200
2023 Audi Q4 e-tron
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
$30,200
View Details
used 2025 Audi Q3 car, priced at $33,941
2025 Audi Q3
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
$33,941
View Details
used 2014 Ford Explorer car, priced at $14,995
2014 Ford Explorer
used
TUXEDO BLACK METALLIC exterior
Automatic
Four-wheel Drive
$14,995
View Details
used 2022 Volkswagen Atlas car, priced at $26,624
2022 Volkswagen Atlas
used
Tourmaline Blue Metallic exterior
Automatic
All-wheel Drive
$26,624
View Details
used 2023 Audi Q4 e-tron car, priced at $32,108
2023 Audi Q4 e-tron
used
Glacier White Metallic exterior
Automatic
All-wheel Drive
$32,108
View Details
used 2023 Audi Q7 car, priced at $43,958
2023 Audi Q7
used
Carrara White exterior
Automatic
All-wheel Drive
$43,958
View Details
View All Inventory