Erik Coxwell
Erik Coxwell at Toyota of Coconut Creek

Erik Coxwell | Page 28

New & Used Sales Director

Toyota of Coconut Creek

5201 W Sample Rd
Coconut Creek, FL 33073

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4.1
284 Reviews
4.1

284 Reviews

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284 Reviews of Erik Coxwell

December 07, 2019

Dealership Rating
Employee Rating

5k service They have a great team very welcoming and understanding. Very fast in and out service. Great with keeping you up to date with your vehicle. More

by acostamonalisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Norman Frantz , Gary Cann, Chris Kulazidis, Austin R

Dec 09, 2019

Toyota of Coconut Creek responded

Thank you for the rave review of our Service Team! We love to hear that you can depend on us to get you back out on the road quickly. We'll see you next time at Al Hendrickson Toyota!

November 29, 2019

Dealership Rating
Employee Rating

it was great except for the shuttle service This dealership is awesome !! Dexter was great, he had my new 2020 corolla up front and ready to go. It was that easy !! Finance in and out as well.. More

by TIFFANYSELLS4YOU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall, mike in finance great

Dec 02, 2019

Toyota of Coconut Creek responded

Thank you for the 5 stars! We are so happy to hear that you enjoyed working with us. Providing our customers with straightforward and friendly service is always the goal for us here at Al Hendrickson Toyota, and we are pleased to hear that we made that happen for you. Dexter is amazing, and we will be sure to let him know that you appreciated his help. Enjoy your new 2020 Toyota Corolla!

November 26, 2019

Dealership Rating
Employee Rating

Great experience. Erik and Francique were incredibly knowledgeable and friendly. I got an amazing deal! They took their time and answered all of my questions. Very patient and professional. Highly recom More

by brit08
Recommend Dealer
Yes

Other Employees Tagged: Davilmar Frantz, Wesner Larose , Erik C

Nov 26, 2019

Toyota of Coconut Creek responded

It's wonderful to hear that you got a great deal along with great service at Al Hendrickson Toyota! Thank you so much for the many compliments of Erik and Francique. We appreciate you taking time to recommend them. Enjoy your new ride.

September 11, 2019

Dealership Rating
Employee Rating

EXCELLENT GREAT SERVICE, EXCELLENT COMMUNICATION, GREAT TECHNICIANS !!!! GREAT CUSTOMER SERVICE, HENRY WAS VERY HELPFUL, SPECIALLY IN SPANISH . MY VEHICLE WA More

by TOMASOLIVEROS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, Norman Frantz, HENRY DELGADO, Chris Leporte, Courtney Gayle , Ashley C, Gary Cann, Chris Kulazidis, Fred Mohi

Sep 11, 2019

Toyota of Coconut Creek responded

We’re glad we could deliver a 5-star experience at Al Hendrickson Toyota for you! Thank you for your positive feedback about working with Henry and we hope to see you again soon. Have a great day!

September 05, 2019

Dealership Rating
Employee Rating

Excellent ent attention Excellent attention of all staff working in the service area, satisfied with the work done. especially the attention of Mr. Henry Delgado super attent More

by ricardodipietrorusso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Kurt Brosche, HENRY DELGADO, Courtney Gayle , Gary Cann, Fred Mohi

Sep 05, 2019

Toyota of Coconut Creek responded

It's great to read your five-star review of our service team here at Al Hendrickson Toyota! Thank you for the compliments of Henry's customer service - I will be sure to pass along your praise. Thank you for your business!

August 13, 2019

Dealership Rating
Employee Rating

Daughter’s First Car :) Aaron was very helpful! My daughter got the car she wanted and the color she wanted! She is very happy with the outcome! Once again very happy! More

by DANICOLLE2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Aaron C

Aug 13, 2019

Toyota of Coconut Creek responded

Thank you for your review of Al Hendrickson Toyota! We are so pleased to read that your daughter is loving her new car and we appreciate your kind words about working with Aaron. Have a great day and see you next time!

July 30, 2019

Dealership Rating

Dishonest Dealership Don’t do business here. Dishonest Dealership practices. Sold me a car with known faulty rear window defogger. Refuse.to make it right repeatedly . Don More

by Angry1
Customer Service
Friendliness
Recommend Dealer
No

Other Employees Tagged: Ed Belvant, Davilmar Frantz, Brenden Anghel , Leo Butterfield, Aaron C, Erik C, Joseph Callejo, Gary Cann, Don D

Aug 14, 2019

Toyota of Coconut Creek responded

I’m sorry to see the 1-star review and I can assure you that we did not intentionally sell you a car with a faulty part or try to mislead you in any way. If there is anything else you would like to discuss, please feel free to give me a call. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100.

July 25, 2019

Dealership Rating
Employee Rating

Thiefs Avoid this dealership! They lie and wont follow through with commitments. They took advantage and pocketed $1800 from a trade in equity. Never again w More

by Carbuyerfl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Aug 09, 2019

Toyota of Coconut Creek responded

This is not how I run my business at all so I'm very concerned to read your review. I understand that you are frustrated, but would you please call me at your earliest convenience? I would like to discuss this further. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

May 15, 2019

Dealership Rating
Employee Rating

Waste of time Dont waste your time. I was an out of state buyer. Tickets booked and took day off from work. Loan was ready with the dealership. The day before i was More

by ac88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No

Other Employees Tagged: Erik C, Faisal

May 29, 2019

Toyota of Coconut Creek responded

There was clearly some miscommunication on our end and I'm so sorry to have wasted your time. I'm going to get the details of what occurred here so I can ensure this type of misstep doesn't happen in the future. If there is anything I can assist you with, please give me a call. Thank you, Joseph Callejo - Executive Sales Director - (954) 972-1100

April 03, 2019

Dealership Rating
Employee Rating

Staff evaluation Everything was great Jorge did a great job we got the deals as we expected and everyone helped out to make it a great day for all More

by Greg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Dexter Marshall, Jorge

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