Good service The dealership provides me great service and
helps me address the needs I have for my vehicle.
helps me address the needs I have for my vehicle.
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by CELINA.BONDIE
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Jan 09, 2026 -
Patrick Hyundai responded
Thank you for your 5-star review of Patrick Hyundai! We're so glad to hear that we provided you with great service, and that your needs were addressed! Our goal is to provide transparency and honesty with our service visits so that our customers feel comfortable with the work that is being done to their car. We thank you so much for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
I was very satisfied with the service which was provided
in a timely manner. Great job.
in a timely manner. Great job.
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by NICKMEYERSKI
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Patrick Hyundai responded
Thank you for your review! We are glad to hear that you were very satisfied with the service, and that it was performed in a timely manner. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
I love my car very much, but it has had some hiccups, a
new transmission way too early and a new engine. Both experiences were taken care of well by the dealership and Erik! He is always kind, helpful, and
new transmission way too early and a new engine. Both experiences were taken care of well by the dealership and Erik! He is always kind, helpful, and very respectful! He makes the process easier.
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by MOMOF2468
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Jan 02, 2026 -
Patrick Hyundai responded
Thank you for your 5-star review of Patrick Hyundai! We are so glad to hear that Erik was able to make your visit a great one! Our goal is to provide a no pressure, transparent process, and we're glad we could do that for you during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
The best Diler whoth I know .
You can finish everything whoth you need for short time. Staff is fest and polite and know how to finish jobs make castamer happy.
You can finish everything whoth you need for short time. Staff is fest and polite and know how to finish jobs make castamer happy.
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by LILICSAN1
Verified Customer
Verified Customer
Jan 02, 2026 -
Patrick Hyundai responded
Thank you so much for your 5-star review of Patrick Hyundai! We are so glad to hear that the team was able to provide you with such a great visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
I never spent more than 2 1/2 hours for oil change that's
ridiculous. Never evermore Hyundai in my life is the first and last car what they gonna purchase I have a two Acura in the house oil change in the de
ridiculous. Never evermore Hyundai in my life is the first and last car what they gonna purchase I have a two Acura in the house oil change in the dealership no more than 40 minutes.
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by alexandriaxx
Verified Customer
Verified Customer
Service Price Transparency
Jan 02, 2026 -
Patrick Hyundai responded
Thank you for your honest feedback, it helps us understand where we can improve. We understand your frustration and your concerns with the wait times are valid. Our goal is to provide a swift and seamless experience, and we regret that we missed the mark with your visit. We would love the opportunity to make things right, so please feel free to call or email us any time. - Patrick Dealer Group Customer Relations Team
Always an amazing experience Love the Patrick promise
Always feel like my Vehicle is treated with care and concern
Always feel like my Vehicle is treated with care and concern
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by Samlynn415
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Dec 26, 2025 -
Patrick Hyundai responded
Thank you for your 5-star review! We are so glad to hear that you love the Patrick Promise, and that you feel your vehicle is treated with care and concern! Our goal is to treat your vehicle like our own, and we always try to do what is in our customer' best interest-we're so glad to have provided you with a great experience! Thank you for choosing Patrick, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
We are happy with our purchase of our 2025 Hyundai
Palisade and the Patrick Team.
Palisade and the Patrick Team.
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by kellyamorrissey
Verified Customer
Verified Customer
Service Price Transparency
Dec 26, 2025 -
Patrick Hyundai responded
Thank you for much for your 5-star review! We are glad to hear that you love your new vehicle and we are so thankful for the kind words! Our goal is to provide an exceptional visit from start to finish, and we're glad that we hit the mark during your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
good good good good good good good good good good good
good good good good
good good good good
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by PPJ103
Verified Customer
Verified Customer
Other Employees Tagged:
Erik Favela
Dec 19, 2025 -
Patrick Hyundai responded
Thank you so much for your review! We are so glad to hear that your visit was great! Our goal is customer satisfaction and we're thrilled we were able to do that for you. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team
I always enjoy dealing with Erik Favela, and my
experience yesterday was perfect in every way.
It’s a shame my husband didn’t have nearly as good an experience when he came in a few months ago.
experience yesterday was perfect in every way.
It’s a shame my husband didn’t have nearly as good an experience when he came in a few months ago.
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by Lima31
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Patrick Hyundai responded
Thank you for your review, and for your feedback. We are glad that Erik was able to make your visit a great one! We apologize that your husband didn't have as good of an experience as you did. Please feel free to reach out to us via call or text, if you have any questions or concerns, we would love the opportunity to make things right! - Patrick Dealer Group Customer Relations Team
This was my first time, just for recall that needed to be
done on my car, service was done on time. Erik did good, . Mechanic Staff on top working on the recall,,took care of low air pressure on tire,, Thank
done on my car, service was done on time. Erik did good, . Mechanic Staff on top working on the recall,,took care of low air pressure on tire,, Thanks again,,I will go back for further services. One more thing,,Great coffee Machine..
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by GMETIVIER
Verified Customer
Verified Customer
Service Price Transparency
Dec 19, 2025 -
Patrick Hyundai responded
Thank you so much for your 5-star review! We are glad that Erik was able to take care of any issues that you had, and that the team was great as well! Our goal is to provide swift and transparent service, and we're glad we were able to do that for you! We look forward to assisting you in the future! - Patrick Dealer Group Customer relations Team
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3 yrs, 7 mos
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