Erik Favela | Page 7

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We understand your frustration and your concerns are valid, especially when it comes to the cost of the work being done to your vehicle. Our goal is to ensure customer satisfaction, and we regret that it seems we fell short during your visit. We would love the opportunity to make things right so please feel free to reach out to us at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad that you had a great visit with us, and that your car looked better than when it came in! Our goal is to provide an efficient and stress free process, and we're glad that was able to shine through during your visit. We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! we are so glad to hear that you had such a great visit and that it was quick and hassle free! Our goal is to provide a swift and stress free process, and we're so glad we could deliver! Thank you for the recommendation, and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your review and feedback! We are sorry to hear that your visit wasn't up to expectations, and we apologize that the issue wasn't fixed the first time. lease feel free to reach out via call or text if you ever need any assistance! We appreciate you for choosing Patrick, and we look forward to assisting you in the future.

Patrick Hyundai responded

Thank you for your review, and for your honest feedback. We understand your frustration and your concerns are valid, especially the concerns about wait times. Our goal is customer satisfaction and we regret that your experience didn't meet expectations. Please feel free to reach out to us at customerservice@patrickcars.com for more assistance, as we would love to make things right. - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

We appreciate your feedback, and understand your frustration with the wait time for the oil change. We're always looking to improve our service speed and will take your comments into consideration. If you have any further concerns, feel free to reach out to us. -Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you so much for your 5-star review! We are thrilled to hear tha the staff treats you kindly and with respect. Our goal is to provide excellent customer service, and treat our customers like family! We appreciate the recommendation and we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you so much for your 5-star review! We are glad to hear that the personnel was professional and courteous! Our goal is to provide a friendly and professional experience, and we're glad we hit the mark with your visit! We look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your 5-star review! We are glad to hear that Peter was extremely professional and expedient! Our goal is to provide a swift and professional visit, every time-we're glad we could deliver that during your visit! we look forward to assisting you in the future! - Patrick Dealer Group Customer Relations Team

Patrick Hyundai responded

Thank you for your feedback and for your honest review! We understand the frustration and your concerns are valid when it comes to washing your vehicle after service. Our goal is to provide transparent communication, and to do what is in our customer's best interest, and we regret that it seems we fell short during your visit. Feel free to reach out to us via call or text, or at customerservice@patrickcars.com - Patrick Dealer Group Customer Relations Team